Scotland

Traveler Reviews

• 

  Karen

  September 23rd, 2025
  1.0
  Our party of 3 asked for English tour. Was placed with a Spanish tour. Tour started day earlier with a message left...
  Our party of 3 asked for English tour. Was placed with a Spanish tour. Tour started day earlier with a message left on What’s app. Never was told that was how communication would be handled. Guide called 1 hr in advance and we made our own way by taxi.. Went downhill from there. Tour was mainly shopping and food on route instead of sights. Guides said that’s the main interest of other guests. Hotels were sub standard. Actually got locked in our room. Total confusion on events as people came and left the tour each day. Have 3 different guides during trip. Didn’t know how we were traveling from Scotland to London until the day before. Will never use Tour Radar again.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Karen, Thank you for sharing your experience regarding the “Scotland” tour. We sincerely regret the inconveniences you encountered during your trip. We would like to clarify that, as indicated in the itinerary published before purchase, departure information is provided via a notice posted in the hotel lobby for passengers joining the group, and a message is also sent to ensure that no one misses important information. In certain cities, due to logistics and the chosen starting point of the tour, some passengers need to make their own way to the meeting point since the tour does not begin at the hotel. In such cases, as with your situation, the cost of the taxi was reimbursed. Regarding the tour structure, our trips are cultural in nature and combine guided visits with free time, allowing passengers to purchase food, souvenirs, or enjoy the surroundings independently. During excursions, guides provide information about the sites both on the bus and at the points of interest. The hotels assigned are 4-star accommodations, as clearly indicated before purchase, and are not luxury hotels. We greatly appreciate your feedback, as it helps us continue improving communication and the organization of our tours. We regret that your experience was not fully satisfactory and thank you for taking the time to share your comments. Sincerely, Europamundo team

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• 

  Susan

  September 19th, 2025
  2.0
  He was nice, but could not understand the guide. Bus driver was nice, but drove like a bat out of hell where we all...
  He was nice, but could not understand the guide. Bus driver was nice, but drove like a bat out of hell where we all were thrown from one side of our seats to the other the whole trip. Stops, with the exception of one, were not long enough to see what was there. Hotel in Inverness was not good and my roommate and I had to get our rooms changed in Edinburgh and Inverness from one bed to two. We were left at the wrong place in Glasgow and told the hotel was just around the corner. It was not. The bus driver just happened to come around the corner bringing something that was left on the bus and discovered this. The guide had gotten off at another stop prior. Left bad impression of Scotland and TourRadar. We didn't even get to see a Highland cow which everyone on the bus was looking forward to. Took a cruise down the Reine last year and enjoyed it, but even with your good prices, doubt I will use TourRadar again. Don't want to take a chance on another horrible trip. Sue HallShow more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Susan, Thank you for sharing your experience regarding the “Scotland” tour. We sincerely regret the inconveniences you encountered during your trip and fully understand your frustration. We would like to clarify that our tours are designed to provide a balance between guided cultural visits and free time. However, we understand that the duration of some stops may not have met your expectations. Regarding transportation, our drivers follow safety and speed regulations, although we regret that certain stretches caused discomfort. Concerning the room changes, we can assure you that all requests were handled, though we understand this caused some inconvenience during your trip. Regarding the situation in Glasgow, we have taken note and will share it with our team to strengthen coordination and prevent similar occurrences in the future. Our hotels are selected based on comfort and logistical considerations, and while they are not luxury properties, all conditions are clearly indicated before purchase. We also take feedback on activities and visits very seriously and will forward your comments to the relevant departments to improve planning and service on future tours. We greatly appreciate your feedback, as it helps us continue improving our services, and we sincerely regret that your experience was not fully satisfactory. Sincerely, Europamundo team

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• K

  Kathy

  September 19th, 2025
  5.0
  Chrisitano was an excellent guide. Very nice, engaging gentleman. He was knowledgeable of the places we visited and...
  Chrisitano was an excellent guide. Very nice, engaging gentleman. He was knowledgeable of the places we visited and had a wonderful sense of humor.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for your feedback! We are delighted to hear that Christiano provided such an excellent experience as your guide. It’s wonderful to know that his knowledge, engaging personality, and sense of humor made your trip even more enjoyable. We will be sure to share your kind words with him! Europamundo team

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• J

  Jeanne

  September 26th, 2024
  3.0
  I would not recommend this tour for English speaking travelers. My tour had mostly Spanish and Mandarin speakers. I...
  I would not recommend this tour for English speaking travelers. My tour had mostly Spanish and Mandarin speakers. I was one of 3 people out of 25 who spoke English. This trip was too large and diverse. The company was not responsive. When I booked this trip the reviews were good, but they are horrible now. TourRadar should stop advertising these tours.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Thank you for your feedback regarding your recent tour experience. We strive to provide a diverse and enriching cultural experience for all our travelers. Please note that the tour is conducted in English, and this information is available before booking. Our policy of maximum flexibility allows travelers to join any tour at their convenience, which can lead to a mix of participants from different language backgrounds, including Spanish, Portuguese, or Mandarin speakers. This diversity can enhance the cultural experience for everyone involved. We appreciate your insights and will take them into account as we continue to improve our services. Europamundo team

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  AmyChitlik

  October 31st, 2021
  4.3
  Maia was excellent, informative, flexible, all around awesome. Would of like more plans in Edinburgh instead of being...
  Maia was excellent, informative, flexible, all around awesome. Would of like more plans in Edinburgh instead of being escorted to off and on bus. Edinburgh Castle tour was sold out by the time we got there in the afternoon. If we knew that day was unescorted we would of planned our day better.What a great surprise we had Maia.Show more
  Traveled in October 2021

  Review collected by Europamundo
  

  Reply from: Europamundo

  Hi, Thanks so much for the kind words! Our guides are some of the best people in the world. Europamundo team :)❤

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• 

  Julie

  May 29th, 2024
  4.0
  The tour started off a bit disorganized but a change of guide and the experience improved with Neus as our tour...
  The tour started off a bit disorganized but a change of guide and the experience improved with Neus as our tour guide. The itinerary was varied and the weather played its part. We had a small group who gelled well and we had fun. The accomodation was comfortable and the last night's stay at The Social Hub was excellent. We had a brilliant bus driver, Brendan who was very informative as well. Thank you to Neus our lovely tour guide and Brendan who drove us safely around Scotland.Show more
  Traveled in May 2024
  

  Reply from: Europamundo

  Hi, we're pleased to hear you had a good tour experience with Neus as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team

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• O

  ODILLO

  May 24th, 2024
  4.0
  Only issue the first guided tour of Edinburgh we were told the meeting would have been in Hotel Lobby got a message...
  Only issue the first guided tour of Edinburgh we were told the meeting would have been in Hotel Lobby got a message 40 minutes before the start meeting area has changed to City center also away for any easy transportatio and required me to take a cab 39 pounds to be able to get there on time. Over all tour good lot of travel but only way to see a lot.Show more
  Traveled in May 2024
  

  Reply from: Europamundo

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team :D❤

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• S

  Sterling

  October 12th, 2023
  4.0
  Interesting materIal
  Traveled in October 2023
  

  Reply from: Europamundo

  Hi Sterling. we are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤

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• L

  Lynette

  May 24th, 2023
  3.0
  It was a very interesting tour and could have been even better. The tour leader was a very nice guy but had not...
  It was a very interesting tour and could have been even better. The tour leader was a very nice guy but had not 'done his homework'. The places we passed were steeped in the history of Scotland and the tour leader should have known this history and passed it on to the passengers who were on the tour to learn about the history of Scotland. Having been on similar tours by Trafalgar, every morning the tour leader would tell us where we were going, the history of the place, how the events there effected the people and the country, and any interesting tales or gossip which made the place interesting.Show more
  Traveled in May 2023
  

  Reply from: Europamundo

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team. :D❤

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• 

  Barbara

  May 18th, 2023
  3.0
  First, Jose was good and I love his flute and the playlist. With that said, in previous tours I have taken, the...
  First, Jose was good and I love his flute and the playlist. With that said, in previous tours I have taken, the guide was really able to help us see and understand the culture. Scotland is not Jose specialty and I missed that aspect. As for europamondo….. communication on many things would have made for a nicer tour. We wasted a whole day by planning a 1pm meet that got changed to 330 with no communication from anyone. The tour itself was nice, but always rushed! Finally, after being in the highlands all day we get back to hotel and just want a quiet pizza and beer and find out they won’t serve dinner!Show more
  Traveled in May 2023
  

  Reply from: Europamundo

  Hello Dear Barbara, thank you for leaving us your review, We’re glad to hear that generally the quality of our services in the tour matched your expectations, as we mention in the itineraries, the timetable of the activities is tentative and is subjected to change due to operational and logistical purposes and we inform our clients that they need to check the informative sheets which we provide on the information board in lobby to know the exact starting time of the services, thanks to our 24h hotline and WhatsApp, we are always here to support our clients if they face with any issues during the tour. As per my information, the customer support team also confirmed that the starting time would be at 15:30 after your call. We are sorry for any inconvenience caused by this situation and thank you to help us to imrpove to provide a better exprience for our clients. Europamundo Team

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