5-Day Experience Central of Vietnam with Up Travel: Da Nang - Hoi An Ancient Town - Hue Imperial City

Traveler Reviews

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  J

  April 15th, 2026
  It was an excellent trip, enjoyed Vietnam and the activities it offered. Special thanks to Hannah whose support was...
  It was an excellent trip, enjoyed Vietnam and the activities it offered. Special thanks to Hannah whose support was wonderful, always happy to help.Show more
  Traveled in March 2026
  

  Reply from: Up Travel Vietnam

  Janet, thank you so much for taking the time to share such a heartfelt review of your central Vietnam adventure! We are so thrilled to hear the journey and its activities left such a wonderful impression, and we will absolutely pass your kind words along to Hannah, whose consistently enthusiastic and devoted support truly makes all the difference for our guests. The whole team is delighted to have had you with us, and we sincerely hope to welcome you back to explore even more of this beautiful country very soon. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community. Warmly, Up Travel Vietnam

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  Karina

  April 11th, 2026
  This was one of the best tours I’ve ever participated in. Hannah did an outstanding job with everything related to...
  This was one of the best tours I’ve ever participated in. Hannah did an outstanding job with everything related to communication and organization. On our side, there were constant changes, and she was always there to help us organize everything perfectly.Show more
  Traveled in April 2026
  

  Reply from: Up Travel Vietnam

  What a fantastic review to receive, Karina! We are so glad to hear that your 5-day journey through Da Nang, Hoi An, and Hue left such a strong and lasting impression, and it warms our hearts to know that Hannah's remarkable communication and organizational skills kept everything running flawlessly even through the unexpected changes on your end. The team is truly proud to have hosted you, and we would absolutely love to welcome you or your loved ones back for another exceptional Vietnam experience! ???? A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community. Warmly, Up Travel Vietnam

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  Tri

  March 27th, 2026
  I like the 2nd dậy (monkey mountain and other destinations) and 4th day (Hue) of my tour. The third day to Bà Na...
  I like the 2nd dậy (monkey mountain and other destinations) and 4th day (Hue) of my tour. The third day to Bà Na Hills is a joke!Show more
  Traveled in March 2026
  

  Reply from: Up Travel Vietnam

  Hi Tri, Thank you for sharing your feedback and for traveling with us. We are glad to hear you enjoyed Monkey Mountain and your time exploring Hue. We also appreciate your thoughts about Ba Na Hills, and we will take this into consideration to better match experiences with different preferences. We are truly glad you joined this journey with us. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community. Best regards, Up Travel Vietnam

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  Narelle

  January 14th, 2026
  Hannah was brilliant in planning and managing our tour, with every detail perfect. The tour highlights for us were...
  Hannah was brilliant in planning and managing our tour, with every detail perfect. The tour highlights for us were Monkey mountain, Hoi An old town river boats with candles and the citadel in Hue. We felt completely looked after every moment with each tour guide and would highly recommend this to those who want to see central Vietnam.Show more
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  Traveled in January 2026
  

  Reply from: Up Travel Vietnam

  Hi Narelle, Thank you so much for joining us and for your lovely feedback. We’re delighted to hear Hannah took great care of every detail, and that moments like Monkey Mountain, the lantern-lit river in Hoi An, and the Hue Citadel made the journey special. It means a lot that you felt well supported throughout the trip, and we’re so glad to have had you travel with us. A portion of your booking helps provide meals for children in Hanoi hospitals. Thank you for helping us give back to the community. Warmly, Up Travel Vietnam

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  trevor

  January 4th, 2026
  This is sold as a trip where you are likely to be in a group of like minded people for the duration- this simply...
  This is sold as a trip where you are likely to be in a group of like minded people for the duration- this simply isn’t true. What happened in my case was I was expected to join a different group each day and do day tours. NONE of my group could speak English and they were in family units. For there sakes as much as mine (Can you imagine how challenging the group meals would be when they are trying to communicate with me- so as a solo I don’t feel like an outsider) I withdrew from the five day experience after one hour when it became clear that I would be joining another entirely different group tomorrow and the same the day after! It is marketed and sold as ‘a chance to make real lasting friendships’ - this cannot be true given you are simply pushed into one group then another day after day. I spent a significant amount of money joining this trip outside of the cost of the trip itself. All wasted. Reading the website they celebrate being a customer focused ethical organisation. If they were they would make it clear that the tours are simply day trips bolted together with no thought into the potential compatibility of those you may be sharing the experience with. On top of this …the first day was marred by quite significant lateness and a tour guide whose grasp of English was more limited than you would expect. No wonder I stayed just an hour. Avoid at all costs if you are expecting a group tour for a number of days- it really isn’t that- honestly. I am surprised the feedback is so strong. I can only put this down to Hannah who is genuinely really good, she is just working for leaders who are driven by profit as opposed to honesty and customer care.Show more
  Traveled in January 2026
  

  Reply from: Up Travel Vietnam

  Thank you for sharing your feedback. We’re sorry to hear that your experience did not align with your expectations. We would like to clarify an important point: cohesive multi-day group composition is not an industry standard for land-based or modular itineraries. Many reputable operators deliver multi-day experiences by combining daily departures, which is operationally necessary and fundamentally different from fixed-cohort expeditions or cruises. Our tour follows this widely accepted model, and it is not advertised as a single, socially fixed group traveling together for the entire duration. Our focus has always been on providing a high-quality, authentic experience for our guests while supporting the local communities we work with. We do not believe that a cohesive multi-day group composition is a requirement for achieving those goals, and many of our travelers value the flexibility and local interaction this format allows. That said, we understand how this structure may not suit every traveler, particularly those seeking a socially continuous group experience. Your feedback highlights an expectation mismatch rather than a failure to deliver the product as designed, and we appreciate the opportunity to improve how we communicate this clearly to future guests. We also take note of your operational comments and will review them internally. Thank you as well for your kind words about Hannah. We’re glad her efforts stood out. We appreciate you taking the time to leave a review, as it helps us refine our communication and ensure travelers choose the experience that best fits what they are looking for.

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  Anna

  September 12th, 2025
  Really appreciated Jessie's class. He was really helpful and knowledgable in the content of the class.
  Traveled in September 2025
  

  Reply from: Up Travel Vietnam

  Hi Anna, thank you for your kind words! We’re so glad you found Jessie’s class insightful and appreciated his guidance throughout. It was wonderful making memories with you! Warm regards, Up Travel Vietnam

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  yashwant

  September 9th, 2025
  Led by Jesse
  Great tour by Jesse. Amazing
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  Traveled in September 2025
  

  Reply from: Up Travel Vietnam

  Hi Yashwant, Thank you for joining us and we're glad you loved the experience! We'd love to have you back again whenever you visit Hanoi! Best, Dine With Locals

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• J

  Jan

  September 8th, 2025
  Led by Jesse
  Jesse was really professional and evan did vegan modification for us. We started to buy things at local market and...
  Jesse was really professional and evan did vegan modification for us. We started to buy things at local market and then we moved to kitchen. Jesse told us some historical stuff behind the meals and provided us every information we needed. I am very satisfied with this cooking lesson.Show more
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  Traveled in September 2025
  

  Reply from: Up Travel Vietnam

  Hi Jan, We’re so glad to hear you enjoyed the class and that the vegan adjustments worked well for you! It’s wonderful that the market visit, cooking, and cultural stories all made the experience meaningful for you. Thank you for joining, and we hope to welcome you back again! Cheers, Up Travel Vietnam

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  Katie

  July 1st, 2025
  We had the best time with Ethan, learning how to make traditional Vietnamese dishes and ending the night probably the...
  We had the best time with Ethan, learning how to make traditional Vietnamese dishes and ending the night probably the best egg coffee I’ve ever had. Would definitely recommend!Show more
  Traveled in July 2025
  

  Reply from: Up Travel Vietnam

  Hi Katie, We’re so happy to hear you had such a great time with Ethan! Learning traditional dishes and ending with a tasty egg coffee sounds like a perfect evening. Thank you for your warm recommendation—we’re delighted you joined us! Cheers, Dine With Locals

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  Anonymous

  January 29th, 2025
  Some of the guides were more knowledgeable than others although all spoke English well enough to share the...
  Some of the guides were more knowledgeable than others although all spoke English well enough to share the information they wished to. There was more walking involved than initially indicated which although fine for me could prove more troublesome for those with limited endurance.one of our guides spent a decent amount of time rounding up some of the group at every stop. It was like herding cats( not his fault but did detract from the overall enjoyment for the rest of the group). The complete lack of organization at the airport for pick up was the one big negative of the whole experience. Being told more than once to “go outside and look for a car with a particular license plate” but not being told where to go, where to look or even what color the car was going to be was a complete disaster and delayed us by almost 30 mins after we had just arrived in the country. Other than that the tours did cover all the main attractions we wished to visit while in Da NangShow more
  Traveled in January 2025
  

  Reply from: Up Travel Vietnam

  Thank you for sharing your detailed experience with us - we truly appreciate both your kind words about our guides' English proficiency and tour coverage of Da Nang's main attractions, as well as your constructive notes about the walking intensity, group coordination, and airport pickup process. We sincerely apologize for the disorganization upon arrival and the inconvenience this caused after your flight; this is certainly not the welcome we want to provide, and we're already reviewing our arrival procedures to prevent similar issues. Regarding the walking distances and group management, we'll ensure our future itineraries provide clearer expectations and implement strategies to minimize delays. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a more seamless experience should your travels bring you back to Vietnam.

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