Mayan Expedition

Traveler Reviews

• JA

  Judith5.0•August 2023
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  Excellent! Offer including breakfast would be better
  Traveled in August 2023
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  Danielle3.0•April 2023
  To start I did enjoy all parts involved in this trip, It was an amazing adventure. I do understand there are some...
  To start I did enjoy all parts involved in this trip, It was an amazing adventure. I do understand there are some issues that arise while traveling to other countries that could throw some curve balls but some of these could have been avoided with just communication. To start we were never told who our tour guide was until he showed up at the hotel but were never given an actual time to meet him. Luckily we had the same tour guide for only a few days that was able to confirm times with us before we ended the day. When we were changing tour guides if we didn't bring it up we never would have known what time in the am the new guide was meeting us or who it was. It would have been nice once the tour company confirmed our hotel stays if they informed us where we were staying in order to pre-plan for some nighttime activities. The tour guides were informative that we did have and very personable. A lot of the activities were quick and hurry to the destination with no stopping on the walking parts of the tours. Always have cash on hand for things that you may want or need along your travels due to credit cards not being accepted or lack of internet to charge the cards. On this tour, I hope you have a strong bladder that will wait 5+ hours between a restroom while staying hydrated, and have snacks for the long drives. Times were not communicated with how long we were going to be at a location or have to venture and the activities that were included were not fully spelled out or communicated to have the appropriate footwear and clothing or bathing suits. With this trip, if you have any questions prior to going, ask them so you are fully informed otherwise it is not communicated and you may miss out on some cool things or be ill-prepared. All and all the trip was definitely a wonderful experience as a whole, for someone who is all about pre-planning I felt very ill-informed which gets stressful when not prepared due to lack of communication. All the issues with the trip were mainly caused by a lack of communication.Show more
  Traveled in March 2023
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  Brittney3.0•April 2023
  Mayan ruins were amazing and most of the guides were wonderful. However, we never knew where we would be staying and...
  Mayan ruins were amazing and most of the guides were wonderful. However, we never knew where we would be staying and when changing tour guides we were not always given a time to meet we had to guess. Also, we rarely knew the name of who our tour guide would we be so anyone could have claimed to be our guide.Show more
  Traveled in March 2023
  

  Reply from: Guatemalan Adventure

  Hi Brittney, Thanks for your comments, it always helps us to get better in our services. And please receive my apologies about the desinformation. All that information has been given to you on the printed information that our operation manager has given to you on your transfer to Antigua. But we would work on that and implement other ways to let you know all the time lines for your tour. Best regards,

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