W-Trek in Torres del Paine Express - Self Guided (4 Days / 3 Nights)

Traveler Reviews

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  Xiang

  January 18th, 2026
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  The tour is commercial, rather than perform the W circuit and give that unique experience is merely a business to...
  The tour is commercial, rather than perform the W circuit and give that unique experience is merely a business to profit, there are two companies Las Torres and Vortex, which have a part of the park each, you do not end up doing the Circuit well balanced because Las Torres concentrates it in Refugio Central, 1 night, Cuernos or Francés 2 nights, in the end to reach the Grey refuge to complete the circuit the fourth day is titanic, commercially they tell you that it is to the first Grey viewpoint, that last day you do not even know where to leave the backpack, there is no place, neither the tour operator mentions anything (an opportunity for improvement). The Box Lunch part is very basic, the dinners and breakfasts at Refugio Central were very good, Refugio Cuernos was regular, and Refugio Francés was not less than regular. The cleanliness is certainly deficient, for the price they charge should be something minimum to maintain, a lot of dirt in the different shelters. The luggage storage section is practically non-existent, you leave it almost anywhere in the open air, the last day you must use the catamaran and go to the Grey viewpoint there is no place to leave the bags, because this part is controlled by the company Vortex is not interested. The operator "Hi travel" was always responsive and helpful.Show more
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  Traveled in January 2026
  

  Reply from: Hi Travel Argentina

  Hi Zheng! I'm glad to hear that you found our communication during your trip helpful, and we will take your comments regarding the luggage storage situation into consideration, and make sure that it is clearer in the itinerary going forwards. It is understandable that you found the trek on the last day difficult, successive days of trekking are no small matter. Unfortunately, the route taken along the lake is necessary in order to prevent backtracking. The W-Trek experience tries to make trekking more accessible to the common people, by providing all food, comfortable accommodations in the mountain, and luggage storage at the start of your trek where you can store it for the whole duration, but it is, after all, a Refugio far from civilization, and some ruggedness is inevitable. I hope that besides this disconnect, you were able to enjoy this beautiful experience.

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  Diane

  December 5th, 2024
  Amazing 4 days! Food and hospitality at the Refugio’s was incredible. Routes clearly marked. All in all great...
  Amazing 4 days! Food and hospitality at the Refugio’s was incredible. Routes clearly marked. All in all great experience. Be sure to check all your documents before going as we had some mistakes in ours but it was an easy fix ahead of time.Show more
  Traveled in November 2024
  

  Reply from: Hi Travel Argentina

  Thank you for your fantastic feedback Diane! We’re so glad to hear you had an amazing 4 days and enjoyed the food, hospitality, and well-marked routes at the Refugios. We also appreciate your tip about checking documents beforehand — it’s always a good idea to ensure everything is in order for a smooth trip. Thanks again for sharing your experience, and we hope to help you plan another great adventure soon!

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  Jeroen

  January 28th, 2023
  They put you for two nights in a camp ground in the middle (Frances). But from there to the gray glacier and back to...
  They put you for two nights in a camp ground in the middle (Frances). But from there to the gray glacier and back to the boat is not doable in one day. So the intenerary is not correct, that was a big disappointment.Show more
  Traveled in January 2023
  

  Reply from: Hi Travel Argentina

  Thank you for your feedback Jeroen, we're sorry to hear that part of the itinerary didn’t align with the actual logistics on the ground. You're absolutely right that the route from Francés to Grey Glacier and back in a single day is paramount impossible, but the Glacier is not the intended destination. The Itinerary mentions the Gray Glacier Lookout, were you can appreciate the fantastic views of the park, including the Glacier itself. We’ll review this itinerary detail with the local operator to ensure it's accurate and realistic for future travelers. We appreciate you bringing this to our attention, and we hope you were still able to enjoy the incredible scenery and experience of the W Trek overall.

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  Monique

  December 7th, 2022
  Wonderful trek with great views! Everything was well organised
  Traveled in December 2022
  

  Reply from: Hi Travel Argentina

  Hi Monique, thank you for your review :) All the best! Hi Travel Team

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  Michael

  December 6th, 2021
  The tour was great and was well organized with a nice application (although with límites wifi and no cellular service...
  The tour was great and was well organized with a nice application (although with límites wifi and no cellular service it was hard to access it while on the hike). Everything was great except for a late confirmation of the tour itinerary and mixing up the entry tickets (the same name on 2 tickets instead of different names) for the park.Show more
  Traveled in December 2021
  

  Reply from: Hi Travel Argentina

  Hi Michael, thank you for the message. We'll have this in mind for future passengers. Very best!

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