Vietnam from Mountains to the Seas - 17 Days

Traveler Reviews

• FP

  FELICIA4.0•January 2025
  The actual tour was very good. Good itinerary. Communication with Danny was excellent. He made all the changes I...
  The actual tour was very good. Good itinerary. Communication with Danny was excellent. He made all the changes I needed. Transport and tour guides always arrived on time. Hard to write here as I don't know what the next questions will be, so how much info I have to put in here. The one thing, I thought I was going on a tour with other people and a guide who travelled with the "group" all the way, but it was not like that. I was the only one on the tour and a different guide would meet me every day. Sometimes I would join group activities with other people who had booked the event, and some days I would be the only person. This got a bit lonely as I didn't have people to share the whole tour with.Show more
  Traveled in January 2025
  

  Reply from: Legend Travel Group

  Dear Felicia, Thank you for taking the time to share your feedback about your experience with our "Vietnam from Mountains to the Seas - 17 Days" tour. We are glad to hear that you enjoyed the itinerary, punctuality of the arrangements, and the excellent communication and support provided by Danny. It’s heartwarming to know that the transport and tour guides contributed to your positive experience, and we truly appreciate your kind words about the tour overall. Regarding your concern about traveling solo, we want to sincerely apologize for any feelings of loneliness during the trip. We understand how important companionship can be on such journeys. As we informed you prior to the departure, you were the first person to sign up for this trip, and unfortunately, no additional participants joined for your travel dates. While we aim to provide the best experience regardless of group size, we regret that it didn’t fully meet your expectations in this regard. That said, we believe the arrangements made for your trip provided a personalized and immersive experience, allowing you to explore Vietnam deeply and enjoy the flexibility of having a private guide at times. We appreciate your feedback, and it motivates us to continue improving our services to ensure all customers have the best possible experience. If you plan future travels, we would love to welcome you back and assist you in joining a larger group tour to enhance the shared travel experience. Thank you again for choosing Legend Travel Group, and we wish you all the best in your future adventures! Warm regards, Tony Bui - Legend Travel Group

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• 

  ROBERT5.0•November 2024
  Led by Trung
  Met our coordinator Danny on arrival and found everything ran very smoothly and any queries were quickly answered....
  Met our coordinator Danny on arrival and found everything ran very smoothly and any queries were quickly answered. Great tripShow more
  Traveled in October 2024
  

  Reply from: Legend Travel Group

  Dear Mr. Robert Eric Williams, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great trip and that everything ran smoothly. It’s wonderful to know that Danny was able to assist you promptly and address any queries you had along the way. Your positive feedback means a lot to us, and we’re delighted that you enjoyed the entire experience. We look forward to welcoming you back for another memorable journey! Warm regards, Tony Bui/ Legend Travel Group

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• 

  Lorraine5.0•July 2024
  Great experience, Danny at Legend Tour Company was great to.communicate, everything flowed well
  Traveled in July 2024
  

  Reply from: Legend Travel Group

  Dear Lorraine, Thank you for sharing your wonderful review of the "Vietnam from Mountains to the Seas - 17 Days" tour. We are delighted to hear that you had a great experience with Legend Travel Group. We are thrilled that you found our transportation, accommodation, meals, and guides to be worthy of a 5-star rating. It’s fantastic to know that everything flowed well and that Danny's communication made a positive impact on your journey. Our team takes great pride in ensuring smooth and enjoyable travel experiences for our guests. Your kind words and high ratings across all aspects of the tour are deeply appreciated. They reaffirm our commitment to delivering exceptional travel experiences and inspire us to continue providing top-notch service. Thank you for choosing Legend Travel Group as your travel partner in Vietnam. We look forward to welcoming you back for more adventures in Southeast Asia. If you have any questions or need assistance with future travel plans, please do not hesitate to contact us. Best regards, Tony Bui - Legend Travel Group

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• MM

  Maureen5.0•July 2024
  This was absolutely fantastic, we got a great mix of culture. This tour was so organized.
  Traveled in June 2024
  

  Reply from: Legend Travel Group

  Dear Maureen, Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience on our "Vietnam from Mountains to the Seas - 17 Days" tour. Our team works diligently to ensure every aspect of the tour is meticulously planned and executed, from transportation and accommodation to meals and guiding. Your kind words affirm our commitment to providing a well-rounded and culturally rich experience for our travelers. To our potential customers, we invite you to embark on a similar journey with us. Experience the diverse culture, stunning landscapes, and warm hospitality of Vietnam with our expertly organized tours. At Legend Travel Group, your satisfaction and memorable experiences are our top priorities. We look forward to welcoming you on an unforgettable adventure soon. Best regards, Tony Bui/ Legend Travel Group

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• AH

  alistair5.0•April 2024
  Very efficient and supportive team throughout trip. All friendly and made you feel they genuinely wanted you to have...
  Very efficient and supportive team throughout trip. All friendly and made you feel they genuinely wanted you to have the best possible experienceShow more
  Traveled in March 2024
  

  Reply from: Legend Travel Group

  Dear Alistair, Thank you for your wonderful review of our "Vietnam from Mountains to the Seas - 17 Days" tour. We appreciate your enthusiastic feedback and are delighted to hear that you had such a fantastic experience with us. It seems there was a duplicate entry of your review, but we want to assure you that we received both and greatly value your feedback. We're thrilled to know that our team was efficient, supportive, and friendly throughout your trip, and that they made you feel genuinely cared for. Your satisfaction is our top priority, and we're overjoyed to hear that we succeeded in providing you with the best possible experience. We truly appreciate your kind words and your decision to travel with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back on another adventure with us in the future! Warm regards, Tony Bui/ Legend Travel Group

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  William3.0•April 2024
  I thought I was joining a group tour that I would be with the whole time. I was alone on tours a lot.
  Traveled in March 2024
  

  Reply from: Legend Travel Group

  Dear Mr. William Scott, Thank you for taking the time to share your feedback. We are disheartened to hear that you were not completely satisfied with your experience, as reflected by your 3-star review. At Legend Travel Group, we strive to provide the highest quality service, and we believe that we delivered this throughout your trip—from start to finish. However, we understand your feelings of solitude during non-touring hours. Please note that while we ensure group interactions during organized tour activities, personal companionship outside of these times falls beyond our scope of services. We regret any misunderstanding and truly value your feedback as it helps us to improve our services. We hope to have the opportunity to better meet your expectations on a future adventure. Thank you for your understanding. Best regards, Tony Bui/ Legend Travel Group

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• PH

  phyllis5.0•February 2024
  Well organized, very informative, excellent tour guides,,provided a great experience of the entire country.
  Traveled in January 2024
  

  Reply from: Legend Travel Group

  Dear Phyllis, Thank you for taking the time to share your wonderful experience with our "Vietnam from Mountains to the Seas - 17 Days" tour. We are thrilled to hear that you found the tour well-organized, informative, and led by excellent guides. Our team takes great pride in showcasing the diverse beauty and rich culture of Vietnam, and it's heartwarming to know we succeeded in providing you with a great experience of the entire country. The high marks you've given for transportation, accommodation, meals, and guidance are greatly appreciated. These elements are crucial to the overall tour experience, and we're delighted that each met your expectations. Our goal is to ensure every guest leaves with lasting memories of the stunning landscapes and welcoming people of Vietnam. Your feedback serves as a wonderful encouragement to our guides and the entire team, who work tirelessly to deliver experiences that are not only enjoyable but also deeply enriching. We hope to have the pleasure of welcoming you on another adventure in the future, perhaps exploring more hidden gems within Vietnam or venturing into other incredible destinations we offer. Thank you again, Phyllis, for choosing Legend Travel Group. Your recommendation means the world to us. Warmest regards, Tony Bui & the Legend Travel Group Team

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• AL

  ADRIANA5.0•February 2024
  The tour was well organized and the guides were flexible to accept some changes we asked for. We had a great time and...
  The tour was well organized and the guides were flexible to accept some changes we asked for. We had a great time and no worries. We visited wondeful places and got great experiencesShow more
  Traveled in January 2024
  

  Reply from: Legend Travel Group

  Dear Adriana, Thank you so much for sharing your wonderful feedback on our "Vietnam from Mountains to the Seas - 17 Days" tour. We are delighted to hear that you had a great time and that the tour was well-organized to your satisfaction. Flexibility is a cornerstone of our approach at Legend Travel Group, as we understand the importance of tailoring our tours to meet the specific interests and requests of our guests. It's gratifying to know that our guides were able to accommodate the changes you asked for, ensuring your journey was as enjoyable and worry-free as possible. Exploring wonderful places and gaining great experiences are what we aim for every guest to achieve on our tours. Your acknowledgment of these aspects of your trip reinforces our commitment to curating tours that not only showcase the beauty of Vietnam but also provide meaningful and memorable experiences. We're grateful for the opportunity to have guided you through Vietnam's stunning landscapes and rich cultural heritage. Your positive review is a source of encouragement for our team and a helpful guide for future travelers considering a journey with us. Thank you again, Adriana, for choosing Legend Travel Group. We look forward to welcoming you on another adventure, perhaps exploring more hidden gems in Vietnam or venturing into other captivating destinations. Warmest regards, Tony Bui & the Legend Travel Group Team

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• AL

  Alejandro5.0•February 2024
  Great country, cities and destination selections. The organization and logistics were impecable. Thanks Mr Danny!...
  Great country, cities and destination selections. The organization and logistics were impecable. Thanks Mr Danny! Some of the guides could use more English and know more history of the place we were visiting.Show more
  Traveled in January 2024
  

  Reply from: Legend Travel Group

  Dear Alejandro, Thank you very much for taking the time to share your experience with our "Vietnam from Mountains to the Seas - 17 Days" tour. We're thrilled to hear that you found our country, its cities, and the destinations we selected to your liking, and that the organization and logistics of your trip met your expectations. Your kind words about Mr. Danny and his efforts have been shared with him, and he's equally grateful for your recognition. Regarding your feedback on some of our guides, we truly appreciate your honesty. We believe that constructive feedback is the cornerstone of improvement. Ensuring our guides are well-versed in English and the rich history of the places we visit is crucial for an immersive and educational experience. Please rest assured that we are taking steps to enhance our training programs, focusing on language skills and historical knowledge, to ensure all our guests have an enriching journey with us. We are committed to delivering only the best experiences to our guests, and your feedback is invaluable in helping us improve and excel. Thank you again for choosing Legend Travel Group, and we hope to have the opportunity to welcome you on another adventure in the future—perhaps exploring even more of the beauty and depth Vietnam has to offer. Warm regards, Tony Bui & the Legend Travel Group Team

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• K

  Kat3.0•January 2024
  Not a group tour. You being joined with different travellers every day. Personally we prefer to travel with the same...
  Not a group tour. You being joined with different travellers every day. Personally we prefer to travel with the same people so we can make friends. Overall the tour was ok / fine but logistics could be improved. We came back to Hanoi and stayed overnight every time were other travellers after an excursion e.g. flown to Hoi An right away, it felt like legend is trying to make up more days to fill itinerary. The rooms we got were ok but the hotels chosen were little bit too far from town centres. Transport vans were good and comfortable however some seatbelts didn't work and one of our drivers fell asleep while driving, not good! Some activities didn't happen, I discovered by talking to local people that is because legend didn't pay for it. Timings were all over the place, drivers were late for pick ups and some very late unplanned come backs, which messed up our afternoon plans. Summarising we liked Vietnam, people are lovely, landscape beautiful and traffic is crazy but we would not travel with this operator again. Sorry!Show more
  Traveled in December 2023
  

  Reply from: Legend Travel Group

  Dear Kat K, Thank you for sharing your feedback on the "Vietnam from Mountains to the Seas - 17 Days" tour. We’re truly sorry that your experience didn’t meet your expectations and for the logistical issues you encountered. We understand your preference for traveling with the same group and regret that the itinerary structure, such as returning to Hanoi overnight, felt inconvenient. We also apologize for the issues with hotel locations, transportation safety, delayed timings, and the missed activities—these are not reflective of our usual standards. We’ve taken your feedback seriously and are addressing these concerns, including improving itinerary planning, ensuring timely pickups, and conducting thorough safety checks on transport. We’re also investigating the payment issue with activities to ensure it never happens again. Kat K, please contact our customer care team—we’d like to resolve this to your satisfaction. To future travelers, please rest assured this was an isolated incident, and we’re committed to delivering seamless, enjoyable experiences. We’re glad you loved Vietnam’s beauty and people, and we hope to have the chance to create a better journey for you in the future! Warm regards, Tony Bui/ Legend Travel Group

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