do you offer invitation letter, to support visa, do you refund tour fee if the visa has been denied?

Discover Canada Tours does not assist with invitation letters or visa application documents.

We were wondering if we could return at an earlier time. We have a flight from Vancouver back to Sydney at 7pm but would love to do this tour. Is there an option?

Unfortunately, we're unable to accommodate your request at this time. As this is a public scheduled tour, we can't adjust the itinerary for individual needs. The tour is scheduled to return at 7:30 PM. You're welcome to leave the tour early if necessary, but please note that we won't be able to offer a refund for any portion of the tour you don't participate in. Additionally, you'll need to arrange your own transportation from Banff or Golden to Vancouver, which is quite a long drive.

Could you please confirm if there is availability for this tour for one solo traveller? Additionally, can you advise if the departure is guaranteed?

I can confirm that we still have availability for 1 solo traveller on our Rockies Winter Explorer tour, departing on March 14th, 2025. This tour isn't guaranteed to depart, but typically, most participants are ESL students aged 15-35 or people who are young at heart. They usually book the Explorer tour with us 2-3 weeks in advance, and cancellations for our Rockies tour are rare.

What currency is the price in? Do I get a private room or share a room with another person on the four day tour around Canada?

The price depends on your location. If you see CA before the dollar sign, it's Canadian dollars. For accommodation, you can choose between a Private Single Room (just for you) or a Twin Room where you share with another person.

I'm travelling alone, do you assign a room for me and share with the other people? Are the rates inclusive of a round trip ticket? I'm from Toronto.

When you select the "own bed" room type option, we would pair you with someone in the room with the same gender and you would share the bathroom. If you prefer to have your private room, you would need to select "private single room". Flights are not included.

Can you arrange your of our family of three persons including Niagra Fall? How much will that cost for 5 days for a family of three. We plan to come by end of December or mid of January 2025.

Unfortunately, we aren't able to customize your trip as we only offer packages that aren't customizable. Please let me know if you have any further questions.

I am interested in booking this tour. My concern before booking the tour; would you provide me with an invitation letter on your company letter heard detailing my trip with your company to aid my visa process to Canada?

Unfortunately, we don't offer any invitation letters for visas.

Is it possible to join the group on day 2, as I have another trip before this one departs? If I miss the 1st day, what will happen to the rest of my itinerary and what alternatives are there in place?

We are leaving Vernon early in the morning on day 2 and you might miss out on visiting Lake Louise and most of Banff. If you can make it in Vernon in the morning, then you won't miss that much as day 1 is mostly traveling, but you will miss out on snow tubing at the resort.

I want to book this tour and i was requesting if after making a booking deposit, you send my clients a visa support letter (recommendation letter to use in their visa applications) on top of the booking confirmation.

Unfortunately, we do not offer visa support letters or provide any other visa related documents.

I'm from Ghana and I'm writing to confirm if I'm eligible to join the tour and if yes please what document will I get from you after the payment so that I can use it for the tour visa process

After booking your tour, you will receive a confirmation email from us. We do not provide any documents that would support visa services.

From

US $605 per person

4-Day Rockies Winter Explorer Tour

4 days

•

Start and end in Vancouver

4.7

10 traveler reviews

View all
View all

From

US $605 per person

Price based on Cheapest Room

Price based on Shared Room

Price based on Private Single Room

Price based on Private Double Room

Select Date

1 Adult2 Adults, 1 Child2 Children

Best price guarantee Learn More

Plan your adventure:

Operator: West Trek Tours Inc.
Explorer: Curated to ignite your sense of adventure
Group Tour: Join a group and forge lifelong friendships
Fully Guided: An experienced guide will be with you for the entire tour
Low Intensity: Travelers can expect some light physical activities
Guided in English
Group Size 10 - 54
Ages 19-35

Image of a map showing the route of the tour

Itinerary

Day 1
Vancouver to Vernon
Start point
1010 Canada Pl, Vancouver, British Columbia V6C 2C6, Canada (Next to the Flyover and Welcome Centre. Look for your tour guide in green t-shirt., 07:00 - 07:15)
Accommodation
Hotel (Fairfield Inn by Mariott or similar)
Included Activities
- Free snow tubing at SilverStar Mountain Resort (seasonal)
Optional Activities
- Visit adjoining casino (19+ only)
- Visit adjoining pub (19+ only)
Landmarks
Canada Place
SilverStar Mountain Resort
Day 2
Vernon to Banff
Meals
Breakfast
Accommodation
Hotel (Elk & Avenue Hotel or similar)
Included Activities
- Drive through Mount Revelstoke National Park
- Drive through Glacier National Park
- Visit Rogers Pass National Historic Site
- Banff city tour including Banff Springs Hotel, Bow Falls, and Banff Avenue
Optional Activities
- Ice skating on frozen Lake Louise (seasonal)
Landmarks
Mount Revelstoke National Park
Glacier National Park
Rogers Pass
Lake Louise
Banff Springs Hotel
Bow Falls
Day 3
Banff to Golden
Meals
Breakfast
Accommodation
Hotel (Travelodge Golden or similar)
Included Activities
- Bonfire and marshmallow roast (weather dependent)
Optional Activities
- Banff Gondola ride
- Ice walk at Johnston Canyon
- Explore the town of Banff
Landmarks
Banff Gondola
Johnston Canyon
Emerald Lake
Day 4
Golden to Vancouver
End point
1010 Canada Pl, Vancouver, British Columbia V6C 2C6, Canada (Same as the pick up location, 19:00 - 20:00)
Included Activities
- Stop at Craigellachie to learn about the Last Spike of the Canadian Railway
Landmarks
Craigellachie

Landmarks
Canada Place
SilverStar Mountain Resort

Landmarks
Mount Revelstoke National Park
Glacier National Park
Rogers Pass
Lake Louise
Banff Springs Hotel
Bow Falls

Landmarks
Banff Gondola
Johnston Canyon
Emerald Lake

Landmarks
Craigellachie

What's Included

Expand All

Accommodation
Guide
Meals
Additional Services
Transport

What's Not Included

Flights
Additional Services

Where You'll Stay

All accommodations are subject to change

Fairfield Inn by Mariott or similar
Hotel
day 1
Elk & Avenue Hotel or similar
Hotel
day 2
Travelodge Golden or similar
Hotel
day 3

Operated by

West Trek Tours Inc.

4.6

(106 reviews)

Number of tours

Age Range

6 to 40 years old

Response time

within 2 days

Response rate

83%

At West Trek, we’re all about showing you the real West Coast of Canada. The...

Cancellation Policy

A transparent overview of applicable fees.

Travel Insurance

Be covered for any unforseen circumstances.

Traveler Moments

Traveler Reviews

4.7

Overall rating based on 10 Reviews

Itinerary
4.4
Transport
4.7
Guide
4.4
Accommodation
4.4
Food
3.3
Tour Operator
4.6

A
Anne
April 2nd, 2025
5
Well organised Extremely easy trip
Traveled in March 2025
Reply from: West Trek Tours Inc.
Thank you for your 5-star review!
Show more
A
Anonymous
February 21st, 2024
5
Buen viaje, buena organización, hermosos lugares, vistas maravillosas. El guía Christofer fue muy atento, se nota que...
Show more
Traveled in February 2024
V
Visa
November 29th, 2023
5
Our tour guides are awesome
Traveled in November 2023
A
Ariel
March 3rd, 2023
4
All and all trip was good it is a very busy go go not a lot of time at all the places we stop but your get a good...
All and all trip was good it is a very busy go go not a lot of time at all the places we stop but your get a good “appetizer” of the many things to do in these areas. Food options are not great if you’re a foodie. Most places we stop for food don’t have nice restaurants to eat at. But if you’re just really wanting to see the towns and the Rockies tons of great views just wish we had a little more time in some places. Please continue reading for my tips to future travelers. Things I think would be important things to add for type a personalities or big time planner or even people that need to budget their meals ect would be : - [ ] Hotels we stay at so food options could be researched (towns didn’t help me as much as I had hoped Lyft and Uber was near impossible to get) - [ ] Additional excursions offered at stops and their prices (like the ice skating sleigh rides ect.) - [ ] Approximated time in specific areas to help those that want to make reservations for other experiences or dinners ect - [ ] I had to specifically ask about additional excursions after booking to be sent to me. - [ ] Huge confusion between west trek tours and discover Canada tours didn’t know who to even reach out to - [ ] Typical Drive time between places and putting on list of things to bring such as snacks and waters ect - [ ] Other items to suggest to bring cough drops for dry air, tissues for runny nose, chapstick for cracked lips and lotion for cracked hands. Below are some things I would correct on the tour information so others don’t get disappointed. Check into the hotel in Vernon and make your way to SilverStar Mountain Resort for FREE snow tubing & ice skating SHOULD SAY “OR” Upon return to the hotel, option to go to the adjoining casino SHOULD SAY ACROSS STREET or pub (19+ only) or relax in the hotel pool and hot tub after an active day outside Day 2: Vernon to Banff Breakfast (included) After breakfast depart hotel Drive through the beautiful snow-capped peaks of Mount Revelstoke National Park & Glacier National Park Visit Roger's Pass National Historic Site Arrive at the world renowned Lake Louise and visit Chateau Lake Louise with the option to go ice skating, play hockey or go on a sleigh ride! (seasonal) SHOULD NOT OFFER IF NOT ALWAYS ABLE TO DO OR PUT MORE STIPULATIONS Drive to Banff and enjoy a city tour including Banff Springs Hotel, Bow Falls, Surprise Corner, and Banff Ave. SHOULD SAY VISIT ONE OF THESE OR BE MORE SPECIFIC Check into your centrally located Banff hotel Evening - Free time to go shopping on Banff Avenue or join your guide for a night of dancing Day 3: Banff to Golden Breakfast (included) Option to go on the Banff Gondola Skiers and Snowboarders depart for Lake Louise Mountain Resort. There is also the option for non-skiers to take the Lake Louise Sightseeing Gondola for amazing views of the surrounding mountains. AGAIN ONLY OFFER IF POSSIBLE OR PUT TO NOTIFY AHEAD TO COORDINATE ECT For those not skiing/snowboarding, check out of the hotel and enjoy free time to explore the town of Banff. You also have the option to participate in another exciting winter activity like dog mushing, snowshoeing, ice walking, and more! WHAT IS MORE AND DOG MUSHING WASN’T MENTIONEDShow more
Traveled in January 2023
Rona
March 3rd, 2023
5
Great tour! I would recommend it! Highlights as follows: 1. Great Tour Lead Chris ensured everyone was comfortable,...
Great tour! I would recommend it! Highlights as follows: 1. Great Tour Lead Chris ensured everyone was comfortable, and he was fun, informative, polite/respectful! He is great! Great people skills! 2. Mr. Yee – our driver. Drove us safely and back! Could not have asked for a more skilled driver. Ace driver, given the varying road conditions with rain and snowfall we encountered. 3. Comments on the activities we did: 1. We did tubing for 2 hours before calling it a night in Vernon. Two hours were plenty to enjoy the stop. The activity was free to enjoy for everyone. Has the option to ice skate on a smaller frozen lake. Also for free 2. Day 2 in Banf – we did have the option to ice skate in Lake Louis. Optional at the cost of CAD 24.99. Spent a chunk of time walking to the rental store inside the chateau to registering and getting our skate shoes. After we got our shoes and were ready to skate, we had little time to ice skate and enjoyed the frozen Lake Louise. 3. We did have some time at night to stroll around Banf center 4. Day 3 – option to ski at Lake Louise Ski Resort (can rent ski clothing and equipment for a fee of abt $150~. The ski lift is $50-100. For non-skiers, they offered optional activities for a fee - e.g., snowshoeing/hiking in the AM and Gondola in the PM. You also have the option to go around town on your own at no extra cost. They give you plenty of information, and you can ask questions to decide what you want to do for Day 3. Somehow you could only pick one option. Wish they could allow doing more than one option, e.g., doing one AM activity and then doing a PM activity with no conflict in time. If you plan to ski, you spend your day at the ski resort until the bus comes and picks you up. You have to plan for how to store your luggage since you will go on a different shuttle for the ski resort. You may have to arrange to leave your luggage with someone in the group so it’s on the bus and you don’t carry it with you to the resort. The Lake Louise Ski Resort was top-notched! 5. We end day 3 in Golden. 6. Day 4 It’s pretty much driving back to Vancouver. Chris was great at keeping us informed/entertained for that long drive back. Props to Mr. Yee as well. 7. We did stop at two frozen lakes as bonus stops. One is in Banf, and the other is the Emerald Lake. It was almost magical at the time of the visit to Emerald Lake because it was snowing pretty heavily, and we were walking on a frozen, snow-covered lake! Beautiful! We had a group picture here. 8. Lots of driving, which usually is the deal with types of tours. I am used to this type of tour. I take this type of tour all the time. So be in that mindset. 9. Overall I enjoyed the tour a lot! I enjoyed this part of Canada! My first was on a frozen lake! So thank you! On a side note, a big thank you to Mr. Yee. He knew we were spending two more days in Vancouver and gave us the best tip on maximizing the 24-hour hop-off hop-on tour. If you care to know, here are his tips. 1. Go to Gas town first (on your own). Get your picture of the Steam Clock. Go there before the hour because, at the hour, the clock will whistle and will blow off steam. You don’t want to miss this. 2. After you are done with Gastown, you walk to Canada Place. It is only like 5-6 minute walk. You get your ticket there. You start the hop-hop-off tour here. 3. Then stop and explore for a certain amt of time: 1. Stanley Park, 2. Granville Park, and 3. Chinatown. Explore the other stops if you have time, based on your interest.Show more
Traveled in February 2023
Reply from: West Trek Tours Inc.
Hello Rona, Thank you so much for this amazing review! We really appreciate all the feedback and we are so happy to hear that you had a great time with Chris on this tour in the Rockies. We hope to see you on one of our tours again in the future!
Show more
T
Tracey
February 25th, 2023
3
I think our expectations of this tour were set too high. We are adit travellers and have enjoyed many tours with...
Show more
Traveled in January 2023
Laura
January 24th, 2023
5
I highly recommend this tour company ! I went to the Rockies Mountain with Meghan and Cristina. It was perfect !
Traveled in January 2023
Reply from: West Trek Tours Inc.
Hello Laura, Thank you so much for your 5 star review. We are so happy to hear that you had a great time with Meghan and Cristina on our Rockies Winter Explorer Tour. We hope to see you on one of our tours again soon!
Show more
A
Ania
December 17th, 2022
5
I was able to enjoy my time on this tour immensely thanks to Mara for working tirelessly to coordinate events, Yee...
Show more
Traveled in November 2022
Reply from: West Trek Tours Inc.
Thank you for your 5 star review Ania. We are so thrilled to hear that you had a great time with Mara and Nataly in the Rockies. We hope to see you on one of our tours again soon!
Show more
N
November 15th, 2022
5
Good tour guide was awesome vacation
Traveled in November 2022
L
Lesley
March 10th, 2020
5
Winter wonders in The Canadian Rockies - snow and clear skies
Traveled in March 2020

Dates & Availability

Select departure month and travellers

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1 Adult2 Adults, 1 Child2 Children

Upcoming departures

From Friday
3 Apr, 2026
To Monday
6 Apr, 2026
English
From:
US $605 per person
Multiple Room Types

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What our customers ask about this tour

The content in our FAQ section is subject to change.

All questions

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S
Shelley
Asked on October 1st, 2025
do you offer invitation letter, to support visa, do you refund tour fee if the visa has been denied?
Payments
Visa
- West Trek Tours Inc.Operator•Written October 2025
  Discover Canada Tours does not assist with invitation letters or visa application documents.
- S
  Shelley
  Traveler•Written October 2025
  what about refund, should incase my visa was denied, can you guys refund
- West Trek Tours Inc.Operator•Written October 2025
  Our cancellation policy is: Up to 65 days prior to your scheduled tour departure you can rebook to another future tour, or receive a full refund less the 10% deposit. Within 65 days prior to your tour departure, your trip is non-refundable, non-transferable.
M
Monica
Asked on February 4th, 2025
We were wondering if we could return at an earlier time. We have a flight from Vancouver back to Sydney at 7pm but would love to do this tour. Is there an option?
Tour Details
Transport
- West Trek Tours Inc.Operator•Written February 2025
  Unfortunately, we're unable to accommodate your request at this time. As this is a public scheduled tour, we can't adjust the itinerary for individual needs. The tour is scheduled to return at 7:30 PM. You're welcome to leave the tour early if necessary, but please note that we won't be able to offer a refund for any portion of the tour you don't participate in. Additionally, you'll need to arrange your own transportation from Banff or Golden to Vancouver, which is quite a long drive.
L
Leslie
Asked on January 24th, 2025
Could you please confirm if there is availability for this tour for one solo traveller? Additionally, can you advise if the departure is guaranteed?
Price / Availability
Tour Details
- West Trek Tours Inc.Operator•Written January 2025
  I can confirm that we still have availability for 1 solo traveller on our Rockies Winter Explorer tour, departing on March 14th, 2025. This tour isn't guaranteed to depart, but typically, most participants are ESL students aged 15-35 or people who are young at heart. They usually book the Explorer tour with us 2-3 weeks in advance, and cancellations for our Rockies tour are rare.
P
Pam
Asked on December 30th, 2024
What currency is the price in? Do I get a private room or share a room with another person on the four day tour around Canada?
Accommodation
Price / Availability
- West Trek Tours Inc.Operator•Written December 2024
  The price depends on your location. If you see CA before the dollar sign, it's Canadian dollars. For accommodation, you can choose between a Private Single Room (just for you) or a Twin Room where you share with another person.
C
Caitlin
Asked on October 24th, 2024
I'm travelling alone, do you assign a room for me and share with the other people? Are the rates inclusive of a round trip ticket? I'm from Toronto.
Accommodation
Flights / Transfers
- West Trek Tours Inc.Operator•Written October 2024
  When you select the "own bed" room type option, we would pair you with someone in the room with the same gender and you would share the bathroom. If you prefer to have your private room, you would need to select "private single room". Flights are not included.
A
Alison
Asked on October 19th, 2024
Can you arrange your of our family of three persons including Niagra Fall? How much will that cost for 5 days for a family of three. We plan to come by end of December or mid of January 2025.
Price / Availability
Tour Details
- West Trek Tours Inc.Operator•Written October 2024
  Unfortunately, we aren't able to customize your trip as we only offer packages that aren't customizable. Please let me know if you have any further questions.
- A
  Alison
  Traveler•Written October 2024
  Thanks for reply, can you tell me how much is the charges for three persons of your above tour?
- West Trek Tours Inc.Operator•Written October 2024
  It would be CAD$708 per person in a private triple room.
J
Jeremy
Asked on October 14th, 2024
I am interested in booking this tour. My concern before booking the tour; would you provide me with an invitation letter on your company letter heard detailing my trip with your company to aid my visa process to Canada?
Tour Details
Visa
- West Trek Tours Inc.Operator•Written October 2024
  Unfortunately, we don't offer any invitation letters for visas.
C
Christopher
Asked on August 12th, 2024
Is it possible to join the group on day 2, as I have another trip before this one departs? If I miss the 1st day, what will happen to the rest of my itinerary and what alternatives are there in place?
Tour Details
- West Trek Tours Inc.Operator•Written August 2024
  We are leaving Vernon early in the morning on day 2 and you might miss out on visiting Lake Louise and most of Banff. If you can make it in Vernon in the morning, then you won't miss that much as day 1 is mostly traveling, but you will miss out on snow tubing at the resort.
- C
  Christopher
  Traveler•Written September 2024
  Am I able to check into my hotel rooms in Vernon and Golden if I am only 18 (and the check-in age requirement in BC is 19)?
- West Trek Tours Inc.Operator•Written September 2024
  As you are going on tour with a tour guide, the guide will check you in the hotel. So, there are no issues there.
- C
  Christopher
  Traveler•Written December 2024
  Will you be able to provide me the tour guide's contact info in case I need to contact him or her for some reason before or during the tour?
- West Trek Tours Inc.Operator•Written December 2024
  An emergency phone number has been given in the confirmation email that you can contact on the morning of the tour. Your tour guide will give their phone number while everyone is on the bus and the tour is about to start.
- C
  Christopher
  Traveler•Written January 2025
  Are there any documents I will need copies of, to prove I am part of the tour and therefore be allowed onboard the coach and in the hotels? Also, where can I find my Banff national park pass since it's included?
- West Trek Tours Inc.Operator•Written January 2025
  The only document we provide is the confirmation email you received at the time of booking. On the day of departure, our coordinator/guide will assist with your check-in and guide you to board the bus. They will also handle the check-in process at your hotel and ensure you have access to the national park during the trip.
S
Sophia
Asked on August 3rd, 2024
I want to book this tour and i was requesting if after making a booking deposit, you send my clients a visa support letter (recommendation letter to use in their visa applications) on top of the booking confirmation.
Visa
- West Trek Tours Inc.Operator•Written August 2024
  Unfortunately, we do not offer visa support letters or provide any other visa related documents.
M
Monique
Asked on July 4th, 2024
I'm from Ghana and I'm writing to confirm if I'm eligible to join the tour and if yes please what document will I get from you after the payment so that I can use it for the tour visa process
Tour Details
Visa
- West Trek Tours Inc.Operator•Written July 2024
  After booking your tour, you will receive a confirmation email from us. We do not provide any documents that would support visa services.

From

US $605 per person

Price based on Cheapest Room

Price based on Shared Room

Price based on Private Single Room

Price based on Private Double Room

Select Date

1 Adult2 Adults, 1 Child2 Children

Best price guarantee Learn More

Plan your adventure:

Good to Know

Tour ID: 174583

Currency
$
Canadian Dollar
Canada
Plugs & Adapters
Visa
- Unfortunately we cannot offer you a visa application service. Whether you need a visa or not depends on your nationality and where you wish to travel. Assuming your home country does not have a visa agreement with the country you're planning to visit, you will need to apply for a visa in advance of your scheduled departure.
- Here is an indication for which countries you might need a visa. Please contact the local embassy for help applying for visas to these places.
Payment information
- For any tour departing before May 24th, 2026 a full payment is necessary. For tours departing after May 24th, 2026, a minimum payment of 10% is required to confirm your booking with West Trek Tours Inc.. The final payment will be automatically charged to your credit card on the designated due date. The final payment of the remaining balance is required at least 70 days prior to the departure date of your tour. TourRadar never charges you a booking fee and will charge you in the stated currency.
- Some departure dates and prices may vary and West Trek Tours Inc. will contact you with any discrepancies before your booking is confirmed.
- The following cards are accepted for "West Trek Tours Inc." tours: Visa, Maestro, Mastercard, American Express or PayPal. TourRadar does NOT charge you an extra fee for using any of these payment methods.
Cancellation Policy
- Your money is safe with TourRadar, as we only pay the tour operator after your tour has departed.
- TourRadar is an authorized Agent of West Trek Tours Inc.. Please familiarize yourself with the West Trek Tours Inc. payment, cancellation and refund conditions.
Accessibility
Some tours are not suitable for mobility-restricted traveler, however, some operators may be able to accommodate special requests. For any enquiries, you can contact our customer support team, who are ready and waiting to help you.
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4-Day Rockies Winter Explorer Tour

Itinerary

Vancouver to Vernon

Included Activities

Optional Activities

Vernon to Banff

Included Activities

Optional Activities

Banff to Golden

Included Activities

Optional Activities

Golden to Vancouver

Included Activities

Want to read it later?

What's Included

What's Not Included

Where You'll Stay