West Trek Tours Inc. Reviews (25)Write a review
AnonymousWritten on September 10th, 2020Enjoyed the tour and the Rockies beauty a lot. The guide and the driver are very knowledgeable, dedicated, nice and super patient with all the travelers in the…Read moreWest Trek Tours Inc. commented on this reviewHi Olga, Thank you so much for your review. It was been a pleasure having you with us and allowing us to show us the beauty of our backyard. We are thrilled you had a great time. Thank you again for travelling with us! Katrin - West Trek
AndrewWritten on September 8th, 2020Best 4 days ever! Nigel (driver) & Richelle (guide) were knowledgeable, interactive, kind, caring, patient, really funny & made this an unforgettable experien…Read moreWest Trek Tours Inc. commented on this reviewHello Andrew, Thank you for your fantastic feedback. We are thrilled you had a great time and loved having you on our tour. Please be assured we will share your review with Nigel and Richelle as well as the rest of the company. Reviews like your make our day! Katrin - West Trek Tours
RawaWritten on August 6th, 2020I went on the Rockie mountain classic tour. Every thing was good in the trip and I had fun in the cowboy Farm, Emerald, lake Marine, lake, Louise lake in banff …Read moreWest Trek Tours Inc. commented on this reviewDear Rawa, Our Sales Manager Bryson, had just informed us that he called you. Please know that our entire management team takes this review very seriously, and we are very sorry to hear about your experience and reaction to the Mosquitos. We will have another meeting regarding the incident, and provide all reasonable solutions to avoid a similar problem with our future tours. We will also be speaking with the Tour Guides. We would love to have you again as a customer, so please feel free to work with Bryson in the future, so we can help you re-book with all the confidence and comfort needed. Sincerest regards, The Discover Canada Tours Support Team.
LesleyWritten on March 10th, 2020Winter wonders in The Canadian Rockies - snow and clear skies
Rocky Mountain Winter Explorer PLUS 4-DaysWritten on February 8th, 2020One of the most fun trips and tours I have been on! Everything was well organized, the tour guide was fantastic, and my fellow tour buddies were awesome. I real…Read moreWest Trek Tours Inc. commented on this reviewThank you very much for sharing your experience, Kristin!!
rebeccaWritten on October 5th, 2019The tour was great and Michelle was excellent. She really made the tour special. Great personality and good knowledge. There was a couple of complications with …Read moreWest Trek Tours Inc. commented on this reviewThank you very much for your amazing review, Rebecca!
AdrianaWritten on October 1st, 2019The tour has been absolutely brilliant!! Our guide, Michelle, was absolutely amazing during the 4 days of exploring and went above and beyond to fix things when…Read moreWest Trek Tours Inc. commented on this reviewThank you so much for sharing your experience, Adriana. We really appreciate your amazing review and hope to see you soon again!
RubénWritten on September 25th, 2019Amazing tour and amazing guide!West Trek Tours Inc. commented on this reviewThank you very much for your review!
AnonymousWritten on September 17th, 2019Luke was absolutely fantastic. He was full of knowledge and made the long ride fun, whether it was explaining the history of parts of our trip, making up a game…Read moreWest Trek Tours Inc. commented on this reviewThank you very much for sharing your experience!
CarolWritten on September 15th, 2019Tour was great but age differences were possibly too great? Guide may have found it difficult to cater to everyone?West Trek Tours Inc. commented on this reviewThank you very much for your feedback.
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West Trek Tours Safety Protocols For All Tours
With travel restrictions slowly being lifted, West Trek Tours is committed to ensuring that the safety of all our guests is our top priority. We will be implementing a number of safety precautions on all our tours.
We are working with the provincial and federal governments to assess the number of passengers that we will be carrying per tour. Be assured that we will be following every regulation that is laid out.
Before departing on any tour, we will be taking a number of precautions before guests are allowed to board the bus.
We will be doing a contactless check-in process. Details of the exact check-in process will be given to you on the day of your departure.
You will be required to answer a series of questions:
Do you have a fever or a cough?
Do you have a fever and difficulty breathing?
Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
Are you the subject of a provincial/territorial or local public health order?
We will also be using a highly calibrated non-contact temperature gun to measure the temperatures of all guests. If you have a temperature of 37.3 degrees celsius you will not be able to board the bus.
Please adhere to the 6 feet rule when gathering at the departure point.
We will be taking strict precautions during the tour. All guests will be required to wear cloth and/or non-surgical facemasks for the duration of the tour while on the coach or when it is impossible to maintain the 6-foot distance. There will be ample hand sanitizer available on all our coaches. We encourage all our guests to regularly use this sanitizer, especially after boarding the bus after visiting an attraction. We will be sanitizing the coaches on a daily basis by wiping down all contact surfaces.
We encourage all guests to partake in keeping themselves and others safe. If you need to sneeze or cough, please do so into your elbow, wash your hands regularly, use hand sanitizer after visiting an attraction, keep your distance from other guests, at least 6 feet, and most importantly respect others.
If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour.
Employees receive daily wellness checks as well as perform regular self-assessments to ensure they are healthy and symptom-free.
We have also updated our rooming options. You will now be able to book five room types. All rooms require guests from the same party apart from our Share Room option.
Shared Room with one other solo traveller of the same sex (price is based on Double Occupancy)
The safety and wellbeing of our guests are paramount. We look forward to seeing you on one of our tours soon.
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!