Escorted Group Tour: Phoenix AZ & Copper Canyon Mexico Train Tour

Traveler Reviews

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  Jeanette

  March 28th, 2026
  5.0
  Our recent Copper Canyon tour with Copper Canyon Mexico specialists was well organized and enjoyed by members of our...
  Our recent Copper Canyon tour with Copper Canyon Mexico specialists was well organized and enjoyed by members of our group. Our guide, Camilo Doria, kept the group entertained and involved as he shared the history of the area, the cuisine, historical points of interest, and interesting shopping opportunities. His knowledge of the Tarahumara added to our experience. During the long hours in the van, he arranged for stops that allowed the passengers to view sites of interest, to use facilities and move about. Saul Garrobo was an excellent driver and we always felt safe. When a member of our group experienced an extreme medical emergency, Camilo quickly called in a medical team and later accompanied the ill individual to the nearest hospital. Another family member in the group traveled with the patient to assist in managing his medical care. At the Creel hospital, Copper Canyon team member, Sebastian Fernandez took over and Camilo returned to Hotel Mirador to continue his duties as tour guide for the group. At all times a Copper Canyon team member was with the ill traveler and the family member who left the tour group to assist in making the necessary medical decisions and arrangements. Our family is grateful for the professionalism of all the Copper Canyon specialists we interacted with during this trip.Show more
  Traveled in February 2026
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  We’re delighted to hear that you and your group enjoyed the Copper Canyon tour and that Camilo’s knowledge, enthusiasm, and attention to detail helped make the journey both engaging and memorable. It’s also wonderful to know that Saul’s driving contributed to a safe and comfortable experience throughout the trip. Most importantly, we’re grateful for your kind words regarding how the team handled the medical emergency. Situations like that are never easy, and we’re very proud of how Camilo, Sebastian, and the entire Copper Canyon team worked together to ensure your fellow traveler received prompt care and support. Your recognition of their professionalism and compassion means a great deal. Please extend our best wishes to the member of your group who was affected—we hope they are recovering well. Thank you again for traveling with us. We hope to welcome you and your family on another journey in the future. Warm regards, Copper Canyon Mexico Specialists, LLC

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• A

  Alan

  March 27th, 2026
  5.0
  This review is for TourRadar and Copper Canyon Mexico Specialist (CCMS). TourRadar did an excellent job of arranging...
  This review is for TourRadar and Copper Canyon Mexico Specialist (CCMS). TourRadar did an excellent job of arranging the tour,sign up and payment went very smoothly and they were in contact by email keeping us informed of details and suggestions. Their choice by using CCMS as the tour escort was by far the best choice made. If there was an award for the best tour and tour guide I would not hesitate to nominate them and especially our tour guide Alfredo. Alfredo’s knowledge of the area and culture and his organization was superb.His personality and English made this trip as pleasant as it could be, even the 4 days of traveling by van was kept very interesting and a learning experience with his knowledge and overlooks of the canyon.This was all made possible by Saul, our excellent driver. The train trip and scenery was fabulous with great hotels and side trips at entry stop. I would recommend TourRadar and CCMS,especially Alfredo to anybody wanting to see the best of Copper Canyon.Show more
  Traveled in March 2026
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Thank you so much for your kind and thoughtful review. We’re truly delighted to hear that your experience in Copper Canyon was such a memorable one, and that everything—from the booking process with TourRadar to the journey itself—met your expectations. Your words about Alfredo mean a great deal to us. He is deeply passionate about sharing the culture, history, and natural beauty of the canyon, and it’s wonderful to know that his knowledge, organization, and personality helped make your journey both enjoyable and enriching. We’ll also be sure to pass along your compliments to Saúl—his skill and steady presence behind the wheel are such an important part of the experience. Thank you again for recommending us and for trusting us with your Copper Canyon Mexico & Train Tour adventure. It was a pleasure having you travel with us, and we hope to welcome you back to Mexico again in the future. Warm regards, Copper Canyon Mexico Specialists (CCMS)

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• 

  Margrit

  March 4th, 2026
  5.0
  The Copper Canyon trip was a amazing. Fabulous guide awesome hotels stunning scenery interesting culture
  Traveled in February 2026
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Thank you for the wonderful review! We’re so glad you enjoyed the guide, the hotels, the scenery, and the culture of Copper Canyon. It was a pleasure having you on the trip!

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• V

  Vivian

  December 1st, 2025
  5.0
  Camilo was very personable, knowledgeable and very accommodating. Had a fantastic trip
  Traveled in November 2025
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Hi Brian and Viv, Thank you so much for taking the time to share this! I’m absolutely thrilled to hear that you had such an amazing Copper Canyon trip with Camilo. He truly is wonderful—knowledgeable, personable, and always going the extra mile—so I’m glad he helped make your adventure so enjoyable. Thank you again for traveling with us! Warm regards, Erica Soto

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• P

  Pauline

  November 18th, 2025
  5.0
  I enjoyed the whole trip. I would have appreciated more hand towels, one for each person in the room, though.
  Traveled in November 2025
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed the trip overall and that the experience met your expectations in transportation, meals, and guiding. We also appreciate your comment regarding the hand towels. Your comfort is important to us, and we will make sure to communicate this to our lodging partners so they can better accommodate guests in the future. Thank you again for traveling with us—we hope to welcome you back on another adventure soon!

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• 

  Roberta

  November 17th, 2025
  5.0
  Well organized; meals included; competent and cheerful tour director and driver.
  Traveled in November 2025
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Thank you so much for your positive feedback. We're very glad to hear that you found the tour well organized and enjoyed the included meals. It’s wonderful to know that our tour director and driver made such a positive impression with their competence and cheerful service. We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you on another trip in the future!

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• S

  Sandy

  December 3rd, 2024
  5.0
  We had a marvelous time during our trip. It was very enjoyable having everything planned out for us, including the...
  We had a marvelous time during our trip. It was very enjoyable having everything planned out for us, including the driving. We have never taken a guided tour before and it couldn’t have been better.Show more
  Traveled in November 2024
• 

  Carolyn

  February 8th, 2024
  1.0
  This review is specifically for the tour company, Copper Canyon Mexico Specialists. Not the canyon, hotels, train or...
  This review is specifically for the tour company, Copper Canyon Mexico Specialists. Not the canyon, hotels, train or restaurants. Those were all great and this trip should be on everyone's bucket list. Just don't use CCMS. I would do the trip again with a different tour group. What I am posting below is taken from emails I sent to CCMS after our trip. Their response was if I had read the fine print, that I would have know that they were covering themselves to change any part of the trip they wanted. I want to clarify that a phone call was made 3 days before the trip and we were assured that the trip would include a luxury tour bus with a bathroom and instead were informed the night before we left that they were using a small Sprinter van instead. Barely room for the 15 people on the trip and no bathroom. Sent to CCMS: The description of the trip clearly states that we will be traveling on a deluxe coach bus for the duration of our trip (except for train travel days). Instead of a deluxe coach bus we were traveling in a small Sprinter van with 15 people on the tour, a tour guide and a driver. It was crowded and very uncomfortable. Some of the seats didn't even have access to a window so these people were not even able to see the scenery. My husband, who is 6'3", couldn't fit his legs between his seat and the seat in front of us. He had to sit sideways with his legs in the aisle sometimes for 8 hours at a time. The Sprinter was also a very rough ride. All of the people who wore step trackers were "tracking" thousands of steps while sitting in the van due to the bouncing and rough ride. My personal best was 17,000 steps while never actually walking. Also, being in a small van versus a deluxe coach bus meant we didn't have access to a restroom. Of course, this was uncomfortable and stressful since we never knew when we would be stopping for a restroom break. Our guide was not proactive in planning stops. We normally had to ask and then it could be an hour or more before the stop was feasible. My husband and I had been planning this trip for years and were very excited. The travel in the Sprinter van basically ruined this trip for us. We were uncomfortable in the seats. Uncomfortable not having access to a restroom. Disappointed in the false advertising for the trip transportation descriptions. The group complained about the van from the very beginning of the trip. We were told the night before we were to leave that we would not have a bus but would be in this small van instead. As you can imagine, everyone was upset and was asking for answers to why this change had been made. We never received an answer but were given some vague promises of a deluxe coach bus being delivered to us somewhere along the route. Guess when this happened? On the very last day after we crossed the border. So we were on a bus (which was wonderful) for about 3-4 hours. I estimate we spent 40-50 hours in the van. Our tour guide also suggested that we "switch around seats" after stops. Why would this help? All the seats were horrible. All were uncomfortable. Every other tour group we crossed paths with had a deluxe tour bus including another CCMS tour group. It became a joke to stand beside other tour groups buses and talk about how wonderful their trip must be compared to ours.Show more
  Traveled in November 2023
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  Patrick

  January 23rd, 2024
  5.0
  Great best ever Tour. Thank You
  Traveled in January 2024
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  Thank you for your time in sending your comments. We enjoy hearing back from our travelers. Thank you for choosing Copper Canyon Mexico Specialists.

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• J

  Joyce

  January 22nd, 2024
  5.0
  We will definitely be telling our friends about this awesome trip. Our tour guide was the best we have ever...
  We will definitely be telling our friends about this awesome trip. Our tour guide was the best we have ever experienced. Food and hotels were much better than we had anticipated. They were 10 out of 10. Our tour guide went out of his way to always make us feel safe and comfortable. We know we will be sending some of our friends your way to take this trip as they’re all waiting to see their pictures, thanks again, for the great experienceShow more
  Traveled in January 2024
  

  Reply from: Copper Canyon Mexico Specialists, LLC

  It was our privilege to welcome you to the Copper Canyon and for choosing us for your travel experience. Thank you!

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