North Vietnam At A Glance: Halong Bay & Sapa 5 days

Traveler Reviews

• AL

  Aritz5.0•July 2026
  We have a great time in our 3 day cruise in Ha Long bay. The crew was really nice, great food and good amenities in...
  We have a great time in our 3 day cruise in Ha Long bay. The crew was really nice, great food and good amenities in the Nostalgia cruise. Mÿ Uyên, our travel agent, was very helpful and supportive.Show more
  Traveled in July 2026
  

  Reply from: BestPrice Travel

  Thank you so much for your wonderful review! We're delighted to hear that you had a great time on your 3-day Ha Long Bay cruise aboard Nostalgia Cruise. It's fantastic to know that you enjoyed the warm hospitality of the crew, the delicious food, and the onboard amenities. A special thank you for recognizing Mỹ Uyên. She will be thrilled to know that her support helped make your trip smooth and enjoyable. We truly appreciate your kind words and hope to welcome you back to Vietnam for another unforgettable adventure in the future!

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• RH

  Reinaldo1.0•June 2026
  My recent 3-day, 2-night cruise booked through Best Price Travel on Garden Peak cruise from 14th June to 16th June...
  My recent 3-day, 2-night cruise booked through Best Price Travel on Garden Peak cruise from 14th June to 16th June was, in every sense, a disaster. While the onboard staff were pleasant and the food was grear, the company’s management and the cruise’s condition were completely unacceptable. ​The Reality vs. The Advertisement: We booked based on advertised amenities—specifically a cabin with a working bathtub and hydrotube. We received neither. On Day 1, our bathroom flooded, creating a serious electrical safety hazard. When we contacted our agent, Mia, we were told it was "fixed," only to find it still broken and leaking. We were moved on Day 2, only to be placed in a second cabin that was equally unacceptable: no functional bar fridge, no working hydrotube, and the room was not properly cleaned. ​Unsanitary & Unsafe Conditions: The hygiene was appalling. The toilet and shower areas were covered in visible mold—a significant health risk in an enclosed cabin. We also dealt with a lack of privacy (windows looked directly onto other boats) and zero Wi-Fi, which was not communicated. ​Misleading Itinerary: The itinerary was vastly underwhelming. We were promised a "pristine" swimming and kayaking area, but our guide took us to a beach covered in trash, despite passing several much cleaner options. There was an excessive amount of idle time on the boat with no activities—no squid fishing, no cooking class. In a 3-day, 2-night trip, we were given a ridiculous 1.5 hours of total swimming time. ​Deceptive Customer Service: Best Price Travel failed to provide the services contracted. When we sought remediation for the blatant false advertising and hazardous conditions, our agent simply told us to "rest and go to bed" and refused to offer any refund or compensation. ​Legal Notice: Best Price Travel is in clear violation of: ​Law on Consumer Protection (2023): For deceptive practices and failing to provide services as advertised. ​Law on Tourism (2017): For failing to meet basic quality and safety standards for accommodation. ​Civil Code of Vietnam: For fundamental breach of contract. ​We have documented all of this with photos and videos of the flooding, the mold, and the unusable facilities. We are currently demanding a full refund for this loss of value and will be escalating this to the Vietnam National Authority of Tourism (VNAT) and the Ministry of Industry and Trade if this is not resolved. ​Bottom line: Save your money and your "dream trip." Avoid Best Price TravelShow more
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  Traveled in June 2026
  

  Reply from: BestPrice Travel

  Dear Mr. Hora & Mr. Harris, Thank you for sharing your feedback. We sincerely regret that your cruise experience did not meet expectations, particularly regarding the cabin condition and unavailable premium amenities during your stay. While the onboard operational issues were related to the cruise operator, as your booking partner, BestPrice takes full responsibility for supporting our customers whenever issues arise. From the moment we were informed, our team worked closely with both you and the cruise operator to address the situation and seek a fair resolution. We are pleased that we were able to reach a mutually agreed resolution and provide compensation in acknowledgment of the inconvenience caused. At BestPrice, customer satisfaction remains our top priority. We also take your feedback seriously and have shared your comments with the cruise operator to help improve their service standards and prevent similar situations in the future. We truly appreciate the opportunity to support you throughout this process and thank you for your patience and cooperation. Kind regards, BestPrice Travel

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  Bill5.0•February 2025
  Well planned and organized tour. Best to visit the country in the winter period however it is still quite hot and humid.
  Traveled in September 2024
  

  Reply from: BestPrice Travel

  Thank you for your kind feedback! We're so glad to hear you found the tour well-planned and organized. You’re absolutely right — winter is one of the best times to visit, though the tropical heat can still surprise you! We truly appreciate you traveling with us and hope to welcome you back for another adventure in the future. Warm regards,

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• EB

  Erica4.0•May 2024
  The tour was very good. Our guide Li in Sapa was excellent. She was extremely knowledgeable and was from one of the...
  The tour was very good. Our guide Li in Sapa was excellent. She was extremely knowledgeable and was from one of the local villages in the area. Fabulous couple of days. Swan cruises on Halong Bay was also very good. The staff were excellent and we went to a quiet part of the Bay. Best price Tour staff were very responsive and we would recommend their company.Show more
  Traveled in February 2024
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  Thomas5.0•April 2024
  Hannah, the Hanoi rep did an excellent job coordinating all aspects to the tours. The guides were all excellent &...
  Hannah, the Hanoi rep did an excellent job coordinating all aspects to the tours. The guides were all excellent & knowledgeable. Accommodations in Sapa & Halong boat exceeded expectations. Meals were delicious & plentifulShow more
  Traveled in April 2024
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  Wayne5.0•July 2023
  Best travel were geat and the tour was perfect for us. Millie at Best Travel was in constant contact, she booked us...
  Best travel were geat and the tour was perfect for us. Millie at Best Travel was in constant contact, she booked us really nice hotels and the Halong Bay cruise was better than we'd hoped for that budget. Great value and service. All made easy to book initially through Touradar. ThanksShow more
  Traveled in June 2023
• AM

  Anette5.0•November 2022
  Awesome. Great tour. Very well organized. All our local guides were wonderful. Good value.
  Traveled in November 2022
  

  Reply from: BestPrice Travel

  Thanks for your great feedback Anette :)

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• DC

  Danica5.0•September 2022
  This was a great way to see and stay in both Sapa and Ha Long Bay, two destinations in the north that I really wanted...
  This was a great way to see and stay in both Sapa and Ha Long Bay, two destinations in the north that I really wanted to see and are also somewhat tricky to get to on your own. - The tour coordinators were very kind and accommodating, helping to build an itinerary that fit my travel dates. - As with most tours in Asia, this was a couple of separate tours/tour companies strung together - meaning you will be with different guides and guests throughout your journey. The coordination between them was good, with only one mishap where we ended up at the wrong hotel in Sapa. - Most of the travel was comfortable: a lie flat sleeper bus to Sapa, a van with large reclining seats (aka a limousine) back to Hanoi, a limousine bus to Sapa, and a regular bus back to Hanoi. - Accommodations were also decent! 3* hotels with free breakfast in Sapa and Hanoi, and the boat (we were on Swam Cruise) was great. - The trek in Sapa was really tough! Just be prepared. - Ha Long Bay was beautiful and the cruise staff very accommodating! Nobody mentions or acknowledges it, but the cruise industry there is taking quite a toll on the environment there, leaving trash behind, etc. - Food was not memorable for me, since I prefer local specialties and street food. Just know the food on this tour is not representative of the actual cuisine of Vietnam! Also note that this is a consequence of the locations (Sapa, HLB) and not the tour coordinators themselves.Show more
  Traveled in September 2022
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  Joy5.0•July 2021
  Great service, we were well taken care of.
  Traveled in December 2018
  

  Reply from: BestPrice Travel

  Thanks Joy, Hope to serve you next time in Vietnam.

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  Garrett5.0•June 2021
  My husband and I had a great experience doing the 8 day tour of northern Vietnam. All of the locations we went to...
  My husband and I had a great experience doing the 8 day tour of northern Vietnam. All of the locations we went to were beautiful and amazing. After the pandemic I hope we have the chance to do the longer tour of all of South East Asia.Show more
  Traveled in January 2020
  

  Reply from: BestPrice Travel

  Thanks Garrett Dude for your comment, we are hope to welcome you back Vietnam soon.

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