BH Lanka Tours

BH Sri Lanka Tours - Operational Guidelines

Travel is a vital part of the human experience. It expands our understanding of people and cultures exponentially. Re-establishing confidence in tourism is crucial for the Industry, the destinations and communities visited, and the travelling public. 

With the global recognition, Sri Lanka has gained by effectively managing and controlling the spread of the COVID-19 within the country, potential travellers and tour groups have already inquired regarding travel into the country. While welcoming such gestures of good faith by tourists, BH Sri Lanka Tours realizes the importance of implementing planned, organized and well- structured health protocols when resuming tourism in the country, so as to ensure the safety and good health of all guests, industry stakeholders and the general public. 

To achieve the above objective, BH Sri Lanka Tours have been implemented these operational guidelines to be followed by all the guest and tour leaders. 

Personal safety Measures: 

• Ensure the use of the traditional greeting of Sri Lanka, ‘Ayubowan’ at all times instead of hugging or handshaking. 
• The Driver / Tour Leader should maintain a minimum distance of 1.5 meters between two people at all times. 
• Ensure all tourists wear face masks and maintain the safe 1.5-meter distance at all times 
• The driver / Tour Leader should wear face masks and gloves when interacting with passengers. 
• Use alcohol hand sanitizer’s at all possible times. 
• Encourage tourists to sanitize hands frequently during the tour and site visits; further they should wash hands with soap and running water at the end of each site visit. 
• Keep personal protection equipment in the vehicle, such as face masks, hand sanitizer, and wipes available for passengers when needed. 
• Ensure to have an up-to-date list of the contact information of all staff, including emergency contact telephone numbers. 
• During the tour, regularly check tourists for body temperature and respiratory symptoms such as cough, runny nose, shortness of breath, etc. 

Tourist Vehicles/Transportations

• The driver/tour leader should sanitize hands and disinfectant footwear prior to boarding a vehicle and wearing of face masks is compulsory during the journey. 
• All vehicles should have a digital thermometer to check the temperature of the tourists whenever it is required. 
• The vehicle should be cleaned and disinfected (the seats, all handles, interior door panels, windows, locks, exterior door handles, poles etc.) before transporting each batch of tourists, in order to prevent possible cross-contamination. 
• After every stop point during the tour, the frequently touched areas within the vehicle should be cleaned and disinfected by the driver. 
• Group photographs should be allowed only by maintaining the recommended safe physical distancing 
• The driver should not stop the vehicle at any uncertified shops, restaurants, sites, or shopping malls. 
• The driver should strictly refrain from consuming alcohol or smoking during the tour, as those habits may reduce the immunity of the human body. 
• At the end of each day’s tour, the vehicle should be properly cleaned, washed and the interior should be sanitized using disinfectant liquid. 
• All drivers should maintain records of each tour along with the details of the tourists. 

• Travellers are requested to maintain a minimum distance of 1.5 meters between two people at all times. 
• Travellers are requested to adhere to recommended hygiene procedures, such as travelling with and wearing a face mask and/or gloves when required to do so. 
• Keep 70% alcohol rub/hand sanitizer to use frequently. 
• Travellers are requested to sanitize hands and disinfectant footwear prior to boarding a vehicle and wearing of face masks are compulsory during the journey. 
• Travellers are requested to sanitize hands frequently during the tour and site visits; further they should wash hands with soap and running water at the end of each site visit. 
• Group photographs should be allowed only by maintaining the recommended safe physical distancing. 
• All travellers should undergo temperature screening conduct by Tour Leader before boarding into the vehicle each day; if anyone records a temperature of 37.4oC (99.3oF) or above, he/she should be immediately referred to the health office of Quarantine Unit for further examination and necessary action.