Fall Colours of New England

Traveler Reviews

• CM

  Christine5.0•October 2024
  I have filled this in already, but if you ask me again, the tour itself was amazing. The driver was absolutely...
  I have filled this in already, but if you ask me again, the tour itself was amazing. The driver was absolutely superb, but I’m sorry the tour director well was not good It took us four days to get our labels ,four days to start the rotation of the bus he never gave us the right information and in the end we just was all smiling saying what will William do wrong today I’m sorry but the man is in the wrong job. The rest of the tour was absolutely brilliant love the people that were on the coach, the hotels were fine, the one near the beach ,we had No food As William told us there was a restaurant at the next hotel well we all walked there when we arrived. It was beach bar and they had run out of food and was shutting at 6:45 . There was a small cafe on site and we saw the other bus people going in for an evening meal ,so if possible could you arrange this and it could be an option exter !!! As we had No food! There was no were else to go !!! Or change the hotel!!!Show more
  Traveled in September 2024
  

  Reply from: Costsaver

  Thank you for sharing your experience with us. We greatly value the contributions of our Travel Directors in ensuring our guests' comfort and enjoyment on our trips. We take great care in selecting our team members based on their passion for travel and service. It is concerning to learn that our Travel Director may not have served you well on this rare occasion. Despite the issues you raised, we hope you enjoyed your trip with us and have made unforgettable memories. We look forward to hosting you again on your next guided vacation.

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• RE

  RAMAIAH4.0•October 2023
  I enjoyed this trip . The coach is good.Hyannis first day break fast was good.coverage is good.Hyannis golf resort...
  I enjoyed this trip . The coach is good.Hyannis first day break fast was good.coverage is good.Hyannis golf resort stay is superb.providence city halt in hotel graduates is excellent.Fall colours coverage is very good.coach guidance is okay.overall the trip is very good.Show more
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  Traveled in September 2023
  

  Reply from: Costsaver

  Thank you for your positive feedback regarding the trip that you experienced. We take pride in our trips and want to give our travellers a lifetime experience that they will never forget. That said, we hope that you have returned home with unforgettable memories and new friendships from your time away with us.

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• BK

  Beverley5.0•October 2023
  Our tour director was fabulous and our driver was amazing. The pace of the tour was great.
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  Traveled in October 2023
  

  Reply from: Costsaver

  Thank you for sharing your review and photos with us during your Fall Colours of New England trip. We are delighted to learn that our Travel Director and Coach Driver were professional and provided you with personal service to make it an unforgettable journey. What’s more, we hope to have the pleasure of hosting you again; until then, we remain committed to our guests.

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• CM

  craig5.0•October 2023
  The experience was wonderful, the tour guide, the driver and everyone involved in the support of the people during...
  The experience was wonderful, the tour guide, the driver and everyone involved in the support of the people during the trip. We went more places than mentioned in the brochure and the ones mentioned were great. The only disappointment was the timing of the colors. This is always a crap shoot and we were a week to early! However the other attractions on the tour made up for the colors. ***** Thanks to all the support staff !!Show more
  Traveled in September 2023
  

  Reply from: Costsaver

  We are delighted to read that our On Road team made you feel at home while providing you with an exhilarating adventure and sharing their expert knowledge, insider tips, local secrets, and top recommendations. Your positive review means a lot to us, and we thank you for taking the time to share your experience. We look forward to having you join us again soon for another unforgettable trip.

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• MB

  Mj5.0•October 2023
  It was wonderful. A better choice of restaurants would make it better.
  Traveled in September 2023
• M

  MichaelButler1.0•October 2022
  Hotels were totally to an unacceptable standard. Understaffed - dirty and lack of facilities. Locations poor, no...
  Hotels were totally to an unacceptable standard. Understaffed - dirty and lack of facilities. Locations poor, no where to eat or drink near by. Stopped at supermarkets to buy food for the evenings. This tour should have been advertised as self catering. In general very poor, would never travel with costsaver again.Show more
  Traveled in October 2022
  

  Reply from: Costsaver

  We're sorry to hear that our Fall Colors of New England itinerary had not entirely met your expectations, and even more so as this is one of our special itineraries that only runs in the autumn. While accommodations and establishments in certain states may differ from what our guests are used to in their home states, we always select places that meet the needs of our itineraries, coaches and guests' comfort. Nevertheless, we appreciate your feedback, and would like to let you know that it has been shared with our teams.

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• SL

  Sandra5.0•October 2022
  Thoroughly enjoyed the tour
  Traveled in October 2022
  

  Reply from: Costsaver

  Thank you for reviewing your trip with us, and we hope you returned home with great memories. We cannot wait to assist you in planning your next adventure with us at Costsaver.

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• RP

  Rita4.0•October 2022
  My eyes feasted with fall colors. Most hotels were good but some could be better. Wished a little bit more time on...
  My eyes feasted with fall colors. Most hotels were good but some could be better. Wished a little bit more time on some of the stops.Show more
  Traveled in September 2022
  

  Reply from: Costsaver

  Thank you for sharing your feedback; we greatly appreciate hearing from all our guests. Our Contracting team puts considerable effort into selecting our establishments to ensure that we offer comfortable, good-value accommodation in every location, so we're saddened to read that you were disappointed with our hotel choices. It also concerns us to read that you felt certain aspects of your journey could have been improved, such as more time at certain destinations; at times, exploring so many captivating destinations in a snapshot of time can be quite an adventure. With this in mind, we hope you will travel with us again and allow us the chance to provide the overall experience we are known for here at Costsaver.

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  Reynaldo3.0•October 2021
  Tour director did not give us insight of the areas we visited. The hotels are not well located for us to just walk...
  Tour director did not give us insight of the areas we visited. The hotels are not well located for us to just walk and look for restaurants to have dinner. One hotel was even under repair. The driver was very helpful with our luggage’s. He was an excellent and very safe driver. However, he got lost a few times, giving me an impression that this was his first time to do this route. I wished we had name tags for each traveler that can easily start a conversation and identify your co traveller. There are areas with so many other tourist.Show more
  Traveled in October 2021
  

  Reply from: Costsaver

  We share your disappointment that the Fall Colours of New England guided vacation may not have lived up to your expectations, and that this was due to a few different aspects that you felt could have been improved upon. We take our guests' feedback seriously here at Costsaver as we know that this the best way to ensure that we continue to provide the unique and memorable trips that we have always been known for. With this in mind, we have shared your comments and suggestions with our Operations Department for their care and careful consideration going forward. We hope that we will have the chance to travel with you again one day and demonstrate to you some of these enhancements.

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• SN

  Satenik5.0•October 2021
  Led by Lasse
  I personally enjoyed it from the beginning to the end. Well organized, all places to visit were chosen thoughtfully....
  I personally enjoyed it from the beginning to the end. Well organized, all places to visit were chosen thoughtfully. Our guide, Scott, was simply the very right person for the tour, polite and entertaining. There is one comment though I’d like to submit. If only they could afford to give us more quality time to spend on all places we visited, instead of spending so much time on restroom stops, or eating places, I would say the trip was just excellent. still, we loved it very much.Show more
  Traveled in September 2021