Uyuni Salt Flats & Desert Adventure 4D/3N (Atacama to La Paz)

Traveler Reviews

• JD

  Jonas1.0•July 2019
  This tour was an absolute disaster! There was no bamba experience car, we were traveling with an other company, the...
  This tour was an absolute disaster! There was no bamba experience car, we were traveling with an other company, the name was cordillera travel I think and nobody informed us about this! There was no guide and no cook on the tour, the driver also only spoke spanish and not a single word in english, so we didnt get any of the informations! ( we actually booked the tour in english and also saw tours that had an english speaking guide on board!! so it must be possible... ) We were not the only ones with this issue! During the meals, we were only allowed to have two bottles of water per meal, for 10 pers.! I think we all know that it is the most important thing to drink a lot when going up to 5000 m above sea level! Also there was not a lot of food during the meals and there were no snacks at all! Also, nobody told us, that we have to bring a sleeping bag along, so many of our group had to rent a sleeping bag! At the highest point of the tour, some of us got sick because of the altitude. Nobody cared about us or even looked after us! This is quite dangerous and could cause dangerous health issues!Show more
  Traveled in July 2019
  

  Reply from: Bamba Travel

  Hi Jonas, We want to thank you for sending us your detailed feedback. We sincerely appreciate your insight as it helps us improve our services for future bookings. We are surprised to read your comments as our Uyuni Salt Flats tour normally runs smoothly with no issues. Also, just to let you know, our local team in Uyuni is trained to handle any emergencies at high altitudes and have all the necessary equipment to assist our passengers in the case of an emergency. As for the water situation, your purchase confirmation noted that it was suggested to bring an extra 5 Liters of bottled water, and that the services will sometimes be slow and quite basic. If you wish, please send us your additional comments to happy@bambatravel.com and we will gladly take in consideration your feedback. Do let us know if we can be of any further assistance. Have a great day. Kind regards, Christian

  Show more
• AS

  Andres3.0•April 2019
  We had no proper guide. Just the driver. And he didnt speak english.
  Traveled in March 2019
  

  Reply from: Bamba Travel

  Hello Andres, Your feedback is very valuable to us, and thank you for bringing this issue to our attention so we can continue to improve our service. We'll follow up on this matter for future travels. We would love to host you on another experience. The Bamba Team

  Show more
• CB

  Christopher4.0•January 2019
  Great tour, accommodation and meals were basic but that was expected and did not impact the experience. Salt flats...
  Great tour, accommodation and meals were basic but that was expected and did not impact the experience. Salt flats were amazingShow more
  Traveled in January 2019
  

  Reply from: Bamba Travel

  Hi Christopher! Thank you very much for your kind feedback! We would love to see you again on another Bamba tour as we have so many different amazing experiences to keep enjoying the world. The Bamba Team

  Show more
• RG

  Robert2.5•August 2018
  Our tour guide Luis was fantastic. Friendly, informative & provided a great energy. We were far less pleased with the...
  Our tour guide Luis was fantastic. Friendly, informative & provided a great energy. We were far less pleased with the organisation of the rest of the trip provided by Tour Radar. The accommodation and meals on the tour were poor. The 2nd night was particularly awful. There were no working toilets for the 50 or so guests which meant by the morning the situation was pretty dire. The food on the 2nd night was barely edible so the majority of people went without eating. There was also no heating at all. Even though a heater was on site we were told there was no gas. Tour Radar had also booked the overnight bus from Uyuni to La Paz. On arrival we were told my girlfriend and I would not be sitting together. We had to argue in the bus office. We were told the only way to resolve this would be for us to instead travel on local buses. This was not acceptable and should we have accepted this we were told we would not receive any kind of discount. We had to make a fuss and this was eventually resolved. This should not have occurred after booking a tour in advance. We would recommend our guide again but would be hesitant about booking with or recommending Tour Radar.Show more
  Traveled in August 2018
  

  Reply from: Bamba Travel

  Hi Robert, Your feedback is very valuable to us so we can constantly improve our service. We'll let our local team know they are doing a great job with our guides. Regarding the rest of your trip, we appreciate you bringing this issue to our attention and we will work to ensure passengers who are travelling together have their bus seats arranged accordingly and our local team do provide proper facilities during your adventure. Thanks for sending your comments. The Bamba Team (Daniela Pérez)

  Show more
• 

  Leanne5.0•July 2018
  Absolutely amazing!! Well worth it!
  Traveled in July 2018
  

  Reply from: Bamba Travel

  Hello Leanne, thank you very much for your kind review! We are so happy you had an excellent time! We appreciate your comments this gives us the motivation to keep doing the good work for our travelers. We would love to see you again on another Bamba tour. Please keep us in mind for your future travels! Sincerely, Pedro Ferraez from the Bamba Team.

  Show more