Garden Route and Safari

42 Reviews

• D

  Dorothy
  Written on June 3, 2019

  4.5 - Excellent

  Backpackers Paradise was great. Wish there were a few more stops during the long journeys,even if they were short but must be cool things to see.

  

  Hotspots2c commented on this review

  Totally agree with you, Backpackers Paradise is a welcome oasis in the midst of the Klein Karoo's dusty plains. Our itineraries are scheduled to stop approximately every 90 minutes to break up longer journeys. But if you see a specific photo stop along the way, do notify the guide en route - if time allows, he's make a plan to work in additional photostops. Thanks for this excellent review and safe travels for your future adventures, from Ferdi & team Hotspots2c

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• M

  Marco
  Written on June 3, 2019

  5.0 - Excellent

  From highlight to highlight in three days. Perfect for me

  

  Hotspots2c commented on this review

  Yup, this action-packed safari tour certainly packs a punch! Thanks for highlighting our perfectly planned itinerary - filled to the brim with pure adventure. Super happy it matched your tour needs perfectly. Keep'on adventuring, from Ferdi & team Hotspots2c

  Review collected by Hotspots2c
• T

  Tomás
  Written on June 3, 2019

  5.0 - Excellent

  Great company and a great guide! Thanks to JP for the good energy and for making this an amazing experience

  

  Hotspots2c commented on this review

  Thanks for all the compliments, we really appreciate that you took the time to inform us of your amazing Garden Route and Safari experience. Keep'on adventuring from Ferdi & team Hotspots2c

  Review collected by Hotspots2c
• P

  Paul
  Written on June 3, 2019

  5.0 - Excellent

  Great weekend filled with adventures. JP was fantastic. Thank you for a wonderful trip.

  

  Hotspots2c commented on this review

  Wonderful, thanks for your 5-star feedback and thanks for choosing to tour with Hotspots2c. Keep'on adventuring - from Ferdi & team Hotspots2c

  Review collected by Hotspots2c
• D

  Daniela
  Written on June 3, 2019

  5.0 - Excellent

  Uriel is the best guide :) 1000% Recommend this tour.

  

  Hotspots2c commented on this review

  One-thousand-percent!!! Now that's extremely positive :) Thanks for this good-vibe message about your local guide and recommending our tours to your friends and family. Always keep'on adventuring, from Ferdi & team Hotspots2c

  Review collected by Hotspots2c
• JS

  Jyoti
  Written on May 20, 2019

  5.0 - Excellent

  Our tour was brilliant! Uriel was a fantastic tour guide, he made sure all of our needs were taken care off. If you do this tour, make sure you have Uriel, as he is the best.

  

  Hotspots2c commented on this review

  Aww, thanks for this excellent 5-star review. We just love our guides too, and Uriel is indeed a local insider of note! I made sure that he also received this positive feedback and trust that you'll remember this trip for many years to come. Keep'on adventuring, from Ferdi & team Hotspots2c

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• N

  NoemiRentz
  Written on March 18, 2019

  4.0 - Good

  The trip was all in all Great. Sometimes I wish we had more time to enjoy the moment and to read/ hear more about the place for example at the caves. Alternativ Program to do for the people that don‘t want to do the activities that are not included in the... Read more

  

  Hotspots2c commented on this review

  Hi NoemiRentz. Thanks for taking the time to let us know about your trip experience. Our tour itineraries are designed to offer a free alternative to optional activities not included in the tour rate, but this can sometimes not be possible due to weather or timings. The included activities in our preplanned tours are part of the set itinerary and not easy to change as the whole group will be affected. Our scheduled group tours are designed to include more sights and more spectacular places to stay with flexible free time daily. As an example; if anyone on the tour is not interested in the optional bungy-jumping, this is the free time available to you to partake in an alternative forest walk excursion nearby. Every Hotspots2c tour package offers a variety of options to personalise your trip, but if you have a specific bucket list in mind that does not match your preferred activities, we can then tailor-make any dream trip and give you the option to book it as a private tour. Keep on adventuring, from Ferdi & team Hotspots2c

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• 

  viggyist
  Written on March 14, 2019

  3.0 - Average

  This tour was disappointing from the start. Our guide was 6 minutes early to collect us and we were just leaving our rooms. Reception rang up to us and said he was here. When we came down I asked a likely looking man if he was for the safari, he responded... Read more

  

  Hotspots2c commented on this review

  We are incredibly disheartened to read this review and to hear that you felt your tour was disappointing. As a passionate company, Hotspots2c values each traveller and we consider it a privilege to share our beautiful country with our guests; your experience does not sound as though it was in line with the excellent standards we strive to achieve. We apologise that you felt that your tour guide was rude and inattentive at times, the behaviour you described is definitely not in line with the level of service our guides are expected to deliver and we have investigated the matter with your guide and put necessary steps in place to ensure this does not happen again. In terms of the order of the itinerary, we do state that all itineraries can be reversed to ensure the best experience for guests. This is not due to overbooking, but to manage passenger numbers to ensure a small group experience in all activities, we apologise that this took you by surprise and you felt unprepared. We have also investigated your points of feeling rushed and subsequently feeling some activities were inadequate. We appreciate the effort you took to inform us of this and our product team have taken this feedback to the drawing board. We offer our sincere apologies and trust you still enjoyed the diversity that our beautiful country has to offer. Please feel free to contact us again if you ever plan to come back to South Africa one day- we'd like to have you on this tour again. Until we meet again, from Team Hotspots2c

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• C

  CarlosSarachaga
  Written on September 15, 2018

  2.0 - Rather poor

  The staff dropped my camera at the bungee jump and they did nomt payed me for the accident

  

  Hotspots2c commented on this review

  Hi Carlos, We are very sorry to hear that you lost your camera during your bungy jump with the third party supplier for this activity. Our team has been in contact with you regarding the matter and has had no luck in retrieving the camera from the bungy site, despite thorough efforts from both us and the activity provider. From time to time unfortunate things like this do happen.. The use of cameras during the bungy jump is at the users own risk, as per the indemnity form supplied by the third party activity provider. For this reason, we hope you will be able to claim from your travel insurance. Our sincerest apologies and warm wishes for your future travels. Please provide more information why you rated the accommodation and meals during the trip so low? We value feedback very much as it gives us an oppurtunity to reevaluate aspects of trips and improve it for the future. Hope you enjoyed the rest of your trip... How did the guide do? Our individual ratings cards from other customers on the same trip rated the trip highly; so we want to understand why your experience did not meet your expectations. Regards, Ferdi

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• J

  Juliana
  Written on June 18, 2018

  5.0 - Excellent

  The only problem Was the cold water from the showers of AfroVibe. Handre is really good guide, always worried about the group and explaining every thing about the tour

  

  Hotspots2c commented on this review

  Wow, thanks for the epic tour snaps. Thanks for the 5-star feedback and sorry about that one night's geyser issue. It's all been fixed and was a once-off occurrence. Thanks for adapting and being tolerant with this. Thanks for recommending our informative and fun tours to family and friends - Keep'on adventuring, from Ferdi & team Hotspots2c

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