The Essential of Italy (from Rome to Mestre)

Traveler Reviews

• BR

  Balaji3.0•September 2026
  The tour itself was ok, but the English Tour guide was Spanish speaking and was talking in Spanish half the time,...
  The tour itself was ok, but the English Tour guide was Spanish speaking and was talking in Spanish half the time, even though there was a separate Spanish tour guide. Maybe the English guide should stick to speaking English only? Well the information provided by the guide was useless anyway and the guide was rambling about a lot of stuff that didn't make sense and after a day or two, we totally ignored the guide. It was a bit disturbing when the group kept changing often. Couldn't make friends this way. I did like the itinerary and all the places we visited. We booked a lot of optional tours and all of them were cancelled and they only informed us at the last minute. It is also a hassle to get the refund (take a while). So I had to scramble to book some of the tours we wanted to do elsewhere. If you have certain tours you absolutely want to do, make sure you book them elsewhere to make sure.Show more
  Traveled in August 2026
  

  Reply from: Europamundo

  Thank you for taking the time to share your feedback with us. We are pleased to know that, overall, you found the tour satisfactory. However, we are sorry to hear that some aspects of the experience did not meet your expectations. Regarding the changes of bus, guide and group during the tour, we understand that this may have been inconvenient, especially after getting to know other passengers. However, we would like to clarify that these changes are part of the planned organization of our circuits, where different groups and services may join or separate at different points of the itinerary. With regard to the English-speaking guide, we are sorry to hear that you were not satisfied with her explanations. Nevertheless, according to the information available to us, the guide was always available to assist passengers and answer any questions or concerns they might have had throughout the tour. Her explanations were also clear and focused on providing the group with relevant information about the destinations and the itinerary. We regret that her communication style did not meet your personal expectations, but we appreciate your feedback and will take your comments into consideration when evaluating our services. Regarding the cancellation of the pre-booked optional excursions, we understand your frustration, particularly as you had limited time to make alternative arrangements. We also regret any inconvenience caused by the time required to process the corresponding refunds. Thank you again for sharing your experience with us. Your feedback is valuable and helps us continue working to improve our services and the experience we provide to our passengers. Europamundo Team

  Show more
• BR

  Balaji3.0•August 2026
  The tour was fine, but it was a bit disturbing to see the tour group/tour guide/ tour bus change throughout the tour....
  The tour was fine, but it was a bit disturbing to see the tour group/tour guide/ tour bus change throughout the tour. We could not get used tot he changing group right after making friends and then see them leave. The English tour guide was from Spain and had a very thick Spanish accent. The guide was not very informative, was just rambling on and on about history stuff and did not make sense most of the time. The English guide was also speaking in Spanish half of the time and after a couple of days, I totally stopped listening to her. It was just a waste of time. Maybe they should have an English guide who spoke in English all the time and who make sense. The tour was fine in general except for the tour guide and the tour group changing. All of the pre-booked optional tours were cancelled at the last moment giving me very little time to find and arrange for alternative tours. The refund also take some time to be processed. I will not be booking any more optional tours with this company.Show more
  Traveled in August 2026
• 

  paul5.0•November 2025
  Very nice trip, well organized, hotels are all great, beautiful itineraries.
  Traveled in November 2025
  

  Reply from: Europamundo

  Thank you very much for your feedback! We’re happy to hear that you enjoyed the trip, found it well organized, appreciated the quality of the hotels, and loved the beautiful itineraries. We hope to have the pleasure of welcoming you on another Europamundo adventure soon! Best regards, Europamundo Team

  Show more
• 

  Coraima3.0•November 2025
  The tour was alright but I would prefer to spend more time in places with more sightseeings than small villages. The...
  The tour was alright but I would prefer to spend more time in places with more sightseeings than small villages. The tour guide was ok but I would love a little more of knowledge, he looked lost sometimes. The hotels were good, the transportation as well.Show more
  Traveled in October 2025
  

  Reply from: Europamundo

  Dear Coraima, Thank you for taking the time to share your experience with us. Your feedback is invaluable and helps us continually enhance the quality of our services. We’re glad to know that certain aspects of your trip met your expectations, and we regret that others did not. Please rest assured that we’ve shared your comments with the relevant departments to help us identify areas for improvement. Once again, we sincerely appreciate your thoughtful feedback and the opportunity it gives us to serve you better in the future. Kind regards, Europamundo team

  Show more
• 

  Maria4.0•October 2025
  The tour has an extensive coverage of places to visit, itinerary is great. The tour guide is young and lacking...
  The tour has an extensive coverage of places to visit, itinerary is great. The tour guide is young and lacking people skills in dealing with guests. The majority of the hotels are not that impressive, especially in Genoa because we struggled in carrying our luggages because the entrance ramp is upwardShow more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Maria Lilia, Thank you for sharing your feedback regarding the The Essentials of Italy tour. We are glad to hear that you found the itinerary extensive and enjoyed the coverage of the places visited. Regarding your comments about the guide, each of our guides has their own style, and we appreciate your observations. We are sorry if in your experience the interaction did not fully meet your expectations. Concerning the hotels, they are selected based on availability and logistics and are not luxury hotels. We regret if this caused any inconvenience, particularly in Genoa with the entrance ramp. Please be assured that your comments have been forwarded to the corresponding department for review. Thank you again for your feedback. Kind regards, Europamundo team

  Show more
• 

  William2.0•November 2024
  Worst part of the tour was having my wife's passport, Driver's License, Credit Cards and cash stolen. Unfortunately,...
  Worst part of the tour was having my wife's passport, Driver's License, Credit Cards and cash stolen. Unfortunately, we believe it happened on the Europamundo bus when we stopped to visit the Coliseum in Rome. The Guide (Maribel) warned us about the pickpockets around the Coliseum and assured us that our things would be safe if we left them on the bus. We believe it was then that they were stolen. The wallet was wedged into the waist pack and the passport was secured in a pocket inside, making it almost impossible for a pickpocket on the street to get at those things no matter how good they are. So, we hold the Guide and Europamundo responsible. Fortunately, we were able to get an emergency passport in Florence, at great expense and inconvenience, missing the sights of Florence. Beyond that, the tour spent way too much time visiting places that are of no consequence while missing some of the great treasures of Italy - the Michelangelo statues in the Siena Cathedral because we arrived too late. Planning Monday in Florence when all of the museums are closed. Way too much time walking and shopping, way too little time seeing the timeless treasures of Italy.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear William, We were aware of what happened with your personal documents, and we are truly sorry that you had to go through such a situation while traveling. Our guide assisted in verifying with the transportation company whether your documents might have been left on the bus, as you suggested. However, after a thorough check, they informed us that no documents were found. We understand that you received accurate information to help you reissue your documents, and we hope the guide’s assistance was satisfactory. Even so, we recognize that it was a challenging situation, especially while traveling and trying to enjoy your trip. Regarding your preferences about the organization of visits, we appreciate your suggestion and assure you it will be forwarded to the relevant department for consideration. Please don’t hesitate to reach out if you have any further comments. Best regards, Europamundo team

  Show more
• DG

  David3.0•October 2024
  The guide was very good. She was attentive and organized. She was also upbeat and fun. The sites visited were...
  The guide was very good. She was attentive and organized. She was also upbeat and fun. The sites visited were excellent. The bus was comfortable. Those are the good points. The negatives include the fact that 2 hotels did not have restaurants. The biggest negative is the long hours on the bus with late arrivals at the hotel, often after 8pm. The group of 50 had only 11 English speaking guests so the majority of narrative was in Spanish. Too much bus time and not enough free time.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear David, Thank you sincerely for your review and feedback regarding your experience on "The Essential of Italy." We are glad to hear that you enjoyed the guide, who made an effort to provide attentive and organized service, as well as the excellent sites visited and the comfort of the bus. We regret that some aspects of your trip did not meet your expectations. We take note of your comments regarding the lack of restaurants at two of the hotels and the long hours spent on the bus. We understand that travel time can be a significant factor, and we strive to balance travel hours with free time in each itinerary. We also appreciate your feedback about the proportion of English-speaking guests in the group, and we will take your suggestion into consideration to enhance the experience for all our customers. Your opinion is very valuable to us, and we hope to provide you with a better experience on your future travels. Best regards, Europamundo team

  Show more
• A

  Rebecca4.2•June 2021
  This trip was incredible….A perfect balance of guided informational tours and free time for exploring your interests....
  This trip was incredible….A perfect balance of guided informational tours and free time for exploring your interests. The areas of Italy included were connected thoughtfully with stops in smaller villages between larger metropolitan cities. This divided the travel time into short segments and made the trips between cities enjoyable. We were greeted at the airport with enthusiasm and roses by Joseba and Maxie. Joseba provided us with great advice and then was with us with local Rome expert Mano for a lovely day. For the remainder of the trip our guide Jon was fantastic! He was knowledgeable and flexible and fun! The trip could not have been better and exceeded all expectations! Europomundo made quite an effort to begin this travel season with our tour of Italy and we couldn’t be happier! We highly recommend their company and will travel with them again.Show more
  Traveled in June 2021

  Review collected by Europamundo
  

  Reply from: Europamundo

  We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:

  Show more
• 

  Lisa5.0•July 2024
  Jorge was an incredible guide who went out of his way to ensure our trip was outstanding. Most of the accommodation...
  Jorge was an incredible guide who went out of his way to ensure our trip was outstanding. Most of the accommodation was brilliant, just a couple were a bit average and a long way from central highlights but overall we were well accommodated. The bus drivers were pretty awesome, helping with luggage and getting us to all of the right places.Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  We extend our gratitude for taking the time to share your valuable insights about your recent tour with us. We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :D❤

  Show more
• KI

  Kathleen5.0•April 2024
  It was a great experience per my parents in law. They went on this tour and was very happy when they came back. They...
  It was a great experience per my parents in law. They went on this tour and was very happy when they came back. They said “we went to mane places for a very reasonable price.” The tour guides were nice and very accommodating. Europamundo is a great tour company, we will tour with them again.Show more
  Traveled in March 2024
  

  Reply from: Europamundo

  Europamundo is dedicated to providing our guests with an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described. Europamundo team :)❤

  Show more