The Essential of Italy

Traveler Reviews

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  paul5.0•November 2025
  Very nice trip, well organized, hotels are all great, beautiful itineraries.
  Traveled in November 2025
  

  Reply from: Europamundo

  Thank you very much for your feedback! We’re happy to hear that you enjoyed the trip, found it well organized, appreciated the quality of the hotels, and loved the beautiful itineraries. We hope to have the pleasure of welcoming you on another Europamundo adventure soon! Best regards, Europamundo Team

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  Coraima3.0•November 2025
  The tour was alright but I would prefer to spend more time in places with more sightseeings than small villages. The...
  The tour was alright but I would prefer to spend more time in places with more sightseeings than small villages. The tour guide was ok but I would love a little more of knowledge, he looked lost sometimes. The hotels were good, the transportation as well.Show more
  Traveled in October 2025
  

  Reply from: Europamundo

  Dear Coraima, Thank you for taking the time to share your experience with us. Your feedback is invaluable and helps us continually enhance the quality of our services. We’re glad to know that certain aspects of your trip met your expectations, and we regret that others did not. Please rest assured that we’ve shared your comments with the relevant departments to help us identify areas for improvement. Once again, we sincerely appreciate your thoughtful feedback and the opportunity it gives us to serve you better in the future. Kind regards, Europamundo team

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  Maria4.0•October 2025
  The tour has an extensive coverage of places to visit, itinerary is great. The tour guide is young and lacking...
  The tour has an extensive coverage of places to visit, itinerary is great. The tour guide is young and lacking people skills in dealing with guests. The majority of the hotels are not that impressive, especially in Genoa because we struggled in carrying our luggages because the entrance ramp is upwardShow more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Maria Lilia, Thank you for sharing your feedback regarding the The Essentials of Italy tour. We are glad to hear that you found the itinerary extensive and enjoyed the coverage of the places visited. Regarding your comments about the guide, each of our guides has their own style, and we appreciate your observations. We are sorry if in your experience the interaction did not fully meet your expectations. Concerning the hotels, they are selected based on availability and logistics and are not luxury hotels. We regret if this caused any inconvenience, particularly in Genoa with the entrance ramp. Please be assured that your comments have been forwarded to the corresponding department for review. Thank you again for your feedback. Kind regards, Europamundo team

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  William2.0•November 2024
  Worst part of the tour was having my wife's passport, Driver's License, Credit Cards and cash stolen. Unfortunately,...
  Worst part of the tour was having my wife's passport, Driver's License, Credit Cards and cash stolen. Unfortunately, we believe it happened on the Europamundo bus when we stopped to visit the Coliseum in Rome. The Guide (Maribel) warned us about the pickpockets around the Coliseum and assured us that our things would be safe if we left them on the bus. We believe it was then that they were stolen. The wallet was wedged into the waist pack and the passport was secured in a pocket inside, making it almost impossible for a pickpocket on the street to get at those things no matter how good they are. So, we hold the Guide and Europamundo responsible. Fortunately, we were able to get an emergency passport in Florence, at great expense and inconvenience, missing the sights of Florence. Beyond that, the tour spent way too much time visiting places that are of no consequence while missing some of the great treasures of Italy - the Michelangelo statues in the Siena Cathedral because we arrived too late. Planning Monday in Florence when all of the museums are closed. Way too much time walking and shopping, way too little time seeing the timeless treasures of Italy.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear William, We were aware of what happened with your personal documents, and we are truly sorry that you had to go through such a situation while traveling. Our guide assisted in verifying with the transportation company whether your documents might have been left on the bus, as you suggested. However, after a thorough check, they informed us that no documents were found. We understand that you received accurate information to help you reissue your documents, and we hope the guide’s assistance was satisfactory. Even so, we recognize that it was a challenging situation, especially while traveling and trying to enjoy your trip. Regarding your preferences about the organization of visits, we appreciate your suggestion and assure you it will be forwarded to the relevant department for consideration. Please don’t hesitate to reach out if you have any further comments. Best regards, Europamundo team

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  David3.0•October 2024
  The guide was very good. She was attentive and organized. She was also upbeat and fun. The sites visited were...
  The guide was very good. She was attentive and organized. She was also upbeat and fun. The sites visited were excellent. The bus was comfortable. Those are the good points. The negatives include the fact that 2 hotels did not have restaurants. The biggest negative is the long hours on the bus with late arrivals at the hotel, often after 8pm. The group of 50 had only 11 English speaking guests so the majority of narrative was in Spanish. Too much bus time and not enough free time.Show more
  Traveled in September 2024
  

  Reply from: Europamundo

  Dear David, Thank you sincerely for your review and feedback regarding your experience on "The Essential of Italy." We are glad to hear that you enjoyed the guide, who made an effort to provide attentive and organized service, as well as the excellent sites visited and the comfort of the bus. We regret that some aspects of your trip did not meet your expectations. We take note of your comments regarding the lack of restaurants at two of the hotels and the long hours spent on the bus. We understand that travel time can be a significant factor, and we strive to balance travel hours with free time in each itinerary. We also appreciate your feedback about the proportion of English-speaking guests in the group, and we will take your suggestion into consideration to enhance the experience for all our customers. Your opinion is very valuable to us, and we hope to provide you with a better experience on your future travels. Best regards, Europamundo team

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  Rebecca4.2•June 2021
  This trip was incredible….A perfect balance of guided informational tours and free time for exploring your interests....
  This trip was incredible….A perfect balance of guided informational tours and free time for exploring your interests. The areas of Italy included were connected thoughtfully with stops in smaller villages between larger metropolitan cities. This divided the travel time into short segments and made the trips between cities enjoyable. We were greeted at the airport with enthusiasm and roses by Joseba and Maxie. Joseba provided us with great advice and then was with us with local Rome expert Mano for a lovely day. For the remainder of the trip our guide Jon was fantastic! He was knowledgeable and flexible and fun! The trip could not have been better and exceeded all expectations! Europomundo made quite an effort to begin this travel season with our tour of Italy and we couldn’t be happier! We highly recommend their company and will travel with them again.Show more
  Traveled in June 2021

  Review collected by Europamundo
  

  Reply from: Europamundo

  We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:

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  Lisa5.0•July 2024
  Jorge was an incredible guide who went out of his way to ensure our trip was outstanding. Most of the accommodation...
  Jorge was an incredible guide who went out of his way to ensure our trip was outstanding. Most of the accommodation was brilliant, just a couple were a bit average and a long way from central highlights but overall we were well accommodated. The bus drivers were pretty awesome, helping with luggage and getting us to all of the right places.Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  We extend our gratitude for taking the time to share your valuable insights about your recent tour with us. We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :D❤

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  Kathleen5.0•April 2024
  It was a great experience per my parents in law. They went on this tour and was very happy when they came back. They...
  It was a great experience per my parents in law. They went on this tour and was very happy when they came back. They said “we went to mane places for a very reasonable price.” The tour guides were nice and very accommodating. Europamundo is a great tour company, we will tour with them again.Show more
  Traveled in March 2024
  

  Reply from: Europamundo

  Europamundo is dedicated to providing our guests with an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described. Europamundo team :)❤

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  Dr.Claire5.0•December 2023
  We join this program to explore many town of Italy before plan to visit again. Macarena our guide tour is excellent....
  We join this program to explore many town of Italy before plan to visit again. Macarena our guide tour is excellent. She do work hard and can manage everything. Our trip are smooth. We are enjoyed. We will visit Italy again and spend time longer in each town.Show more
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  Traveled in December 2023
  

  Reply from: Europamundo

  Hi Thivarack. Thank you for taking the time to provide us with a good review of your experience with our tour. We are delighted to learn about your positive encounter with our professional tour guides. We firmly believe that these guides and drivers form the heart of each tour, as they possess the ability to craft unforgettable memories for our passengers. Europamundo team :)❤

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  Anne4.0•October 2023
  Overall, it was a good experience with the obvious limitations of a group bus tour. On many days, the program seemed...
  Overall, it was a good experience with the obvious limitations of a group bus tour. On many days, the program seemed very busy, and maybe one or two less stops might be considered. The hotel in Rome was very remote, which made it difficult to get into the city on our own. In Florence, we arrived in the afternoon and had to scramble to get into town to see the Uffizi (which were closed the next day). - Our tour started out as a fairly small English-speaking group, but was joined later by a larger Portuguese / Spanish-speaking contingent, which really changed the tone of the tour and greatly reduced the amount of information available in English. - Our guide, Paula, did a great job keeping everyone together and on track, but had to deal with some difficult passengers who were not willing or able to be punctual and wasted everyone’s time. The driver, Geordie (?) was excellent. Overall an interesting and exhausting experience that at times could also be a little frustrating due to the confusion of languages and cultures. Whenever we had a local guide, we did get some excellent information in good English.Show more
  Traveled in October 2023
  

  Reply from: Europamundo

  Hi Anne. Thank you for your feedback on your recent bus tour experience. We're delighted to hear that it was an overall positive journey for you. We appreciate your input about the program's busyness, and we'll consider adjustments. We also understand the challenges with the hotel in Rome, and we're actively working on better accommodation options. While we introduced a larger Portuguese/Spanish-speaking group, we'll strive to maintain a balanced experience for all guests. It's wonderful that Paula, your guide, did an excellent job keeping the group together. We'll address punctuality issues to ensure a smoother experience. Your feedback is valuable, and we'll use it to enhance our tours. We look forward to welcoming you back on another adventure. Europamundo team:D❤❤

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