Moselle Romance 2027 (11 destinations)

Traveler Reviews

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  Tiffany

  August 28th, 2025
  This review is about a 7-day river cruise, not a guided tour. The Moselle River is a scenic delight, with...
  This review is about a 7-day river cruise, not a guided tour. The Moselle River is a scenic delight, with vineyard-covered hillsides, charming villages, castles and chateaux. Our boat was the A-Rosa Silva. About 180 passengers. All meals buffet style. We ate very well. The wines included in Premium all-inclusive were mediocre. We knew from a previous A-Rosa cruise that most passengers are German and non English speaking. We missed not having anyone to talk with other than one couple with whom we sometimes shared a table at meal times. The boat did not have very effective AC. The dining room could get pretty uncomfortable. We sometimes took our plates up on deck, and that was lovely. We learned to keep our cabin shades down and curtains closed during the day when we were on the sunny side.Show more
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  Traveled in August 2025
  

  Reply from: A-ROSA

  Dear Tiffany, thank you very much for your kind feedback. We strive to offer an enjoyable experience also for our non-German-speaking guests, and we regret that this was not fully the case for your group. We are sorry that the air conditioning did not perform as it should have during your journey. You can be assured that this does not meet our standards. Thank you again for your valuable feedback. We're glad you still felt the cruise was worth it despite the challenges, and we hope to welcome you back on board in the future. Kind regards, A-ROSA Team

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  Mary

  August 18th, 2025
  Waiter staff was excellent however for the commentary on tours was all in German with very little attempt to...
  Waiter staff was excellent however for the commentary on tours was all in German with very little attempt to accommodate non German speaking nationalities. Even when a fire alarm went off Aton the early hours of the morning there was no English translation. Communication either A-Rosa before sailing was non exists as I filed requests on their website regarding tours which were not acknowledged by staff on board, they claimed they had received nothing. Even attempted to contact from Hotel Maritim with no answer on the phone number given to contact, I even had hotel reception make the call in case I had missed something on their website regarding recorded message however the same result, no answer. Will not recommend this company to anyone.Show more
  Traveled in August 2025
  

  Reply from: A-ROSA

  Dear Mary, thank you for your feedback regarding your experience on A-ROSA SILVA. We strive to accommodate all guests, and we’re continuously looking for ways to enhance the experience for our international passengers. We will therefore forward your comments regarding the lack of English translations to the relevant departments. Thank you again for your valuable feedback. Kind regards, A-ROSA Team

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