A Week in Jordan

Traveler Reviews

• JN

  John5.0•May 2024
  Exodus and especially the guide Michled are very professional. The guide was knowledgable, very flexible. Always...
  Exodus and especially the guide Michled are very professional. The guide was knowledgable, very flexible. Always asked the group what they wanted to do, putting us first. He was always involved within the group, eating with us and making sure we had all the necessities to make our experience enjoyable and relaxed. 10 v 10 to Michled.Show more
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  Traveled in May 2024
  

  Reply from: Exodus Adventure Travels

  Thank you so much for letting us know about Michled! We will be passing along that information to our local team to make sure they hear about it. We are so happy you enjoyed Hidden Treasures of Jordan tour. We hope that you will continue to tell others about your amazing adventure and we hope you will choose Exodus for the next one! -Exodus Travels

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  Jamal3.0•January 2020
  The hotel chosen in Amman (Amman West) is more like a 2 star hotel and out of the way from everything such as a...
  The hotel chosen in Amman (Amman West) is more like a 2 star hotel and out of the way from everything such as a supermarket. The room lack the basics such as a fridge or a hot water kettle. The breakfast didn’t include ANY type of real juice or fruits. The hotel in petra (Qasr Amra) is old and most of the guests had issues with room such as a broken shower door or broken fridge. The stay in the desert is a true in basic tents but it was too basic and tents only had a bed with nothing else. The light is solar is too dim and operated and went out by midnight. The main tents Should Be available all night (to serve like a reception with tea and dates just in case and tourists needed something to warm him up). The local operator took away the big bus in Petra to save money and used a rented different minibus to save money for the 3 days we were there. The hotels in Aqaba and the Dead sea were much nicer. The tour guide claimed he lost my Jordan Pass for tourist attractions (50 JOD) so he can buy me a daily pass (and much cheaper 5 JOD) since I hold an Arab passport) so he can POCKET the difference (I have the proofs of my daily ticket). In the last day i told him my flight is delayed and needed a slightly later checkout (2 PM) he never contacted the reception and luckily i went to the reception my self to inform them of my late checkout. Jordan is a beautiful and an amazing country and worth visiting but Exodus (The main operator) should have better followup and quality control on the local operators in Jordan (Named also Atlas or Jordan Geography) to ensure they are able live to the standards sought by the tourists in Exodus tours. This local operator here seems to take shortcuts and hire guides which are not up to the standards. As well as try to save money on the buses they use.Show more
  Traveled in December 2019
  

  Reply from: Exodus Adventure Travels

  We would like to thank Jamal for his feedback, although we are very sorry that some aspects of the holiday did not meet his expectations. We are confident that the vast majority of our tour leaders are extremely popular as we regularly receive fantastic comments from clients about the value their leader has added to their enjoyment of their trip. Whilst Jamal’s leader received an average rating of 4.88 out of a possible 5 stars from other clients on this trip, we regret that his experience was not so positive. Whilst the trip notes prepare clients for basic amenities in the tents, we are very sorry that Jamal was disappointed with the 4* accommodation in Amman, and Petra; at the beginning of each season, we use client and staff feedback to review each property used on this tour, and if any concerns are raised by clients throughout the year or identified by our staff who have also stayed at the properties, these will be addressed and dealt with accordingly. We would like to assure Jamal that his comments will be taken into account when reviewing the properties. -Exodus Travels Customer Service

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• SP

  Stephen4.5•October 2019
  A very busy and varied tour, we got to see many exciting and different things in a short space of time, not much down...
  A very busy and varied tour, we got to see many exciting and different things in a short space of time, not much down time. Highly recommended, a good tour with an informative guide who provided insights and history.Show more
  Traveled in September 2019
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  Traci4.5•April 2019
  Jordan is amazing, Petra in particular is wonderful and we chose this tour as it included 2 days in Petra and we were...
  Jordan is amazing, Petra in particular is wonderful and we chose this tour as it included 2 days in Petra and we were not disappointed! The group we travelled with was lovely so we also had some great company on our trip.Show more
  Traveled in April 2019
• SF

  Sarah5.0•April 2019
  We had a terrific time. The standout day was Petra with an 18k walk through the hills exhilerating!! Wadi Rum was...
  We had a terrific time. The standout day was Petra with an 18k walk through the hills exhilerating!! Wadi Rum was spectacular! All rounded off with a float in the Dead Sea.Show more
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  Traveled in March 2019
• TL

  Tom4.0•March 2019
  Wonderful tour. Excellent itinerary, with both the right mix of experiences and the right order - finishing with a...
  Wonderful tour. Excellent itinerary, with both the right mix of experiences and the right order - finishing with a couple of more relaxing days. Buses generally comfortable, but there was a problem with some buses not having working seatbelts, meaning we needed to wait a couple of times for them to be fixed or for a replacement. Also the free water to fill our bottles with on the bus disappeared for the last few days of the trip. Accommodation was best in Aqaba and the Dead Sea, a bit ropey in Petra (and we still needed to bus to the entrance). Again breakfasts were best in those first two mentioned hotels, but poorer in Petra and also Amman. Location of the hotel in Amman was also uninspiring. The experience of Wadi Rum more than made up for any (fairly understandable) limitations in the fixed camp, like no hot water. The food there was delicious though. Jihad our guide was brilliant - helpful, knowledgable, kind and really friendly and fun. I’d give him 6 stars.Show more
  Traveled in March 2019
• MB

  MICHAEL4.0•March 2019
  The itinerary guide & driver excellent. Coach too small for number on tour
  Traveled in February 2019
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  Bernadette4.5•April 2018
  I loved the way that in a very short time i got an appreciation of the history and society. The immersion in the...
  I loved the way that in a very short time i got an appreciation of the history and society. The immersion in the culture was appropriate.. not overwhelming but The itinerary was varied and well thought out. The guide was very patient with us, but passionate about his culture, and provided unique opportunities... we found a black iris! I loved the picnic overlooking the Rift Valley. Marvellous. I would have liked to rate Issa as excellent for his qualities ...a little revision of English terms would be helpful to make explanations clearer.Show more
  Traveled in April 2018
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  PETER4.0•February 2018
  GREAT GUIDE, ITINERAY , MOST HOTELS, LOCATION , DRIVER , VEHICLE, just not informed of joining hotel change , being...
  GREAT GUIDE, ITINERAY , MOST HOTELS, LOCATION , DRIVER , VEHICLE, just not informed of joining hotel change , being sorted by a Exodus. Jordan a great experience, with Israel next a great insight into history.Show more
  Traveled in February 2018
• BK

  Bintou4.0•July 2017
  Jordan is an amazing country with outstanding places and people are welcoming. The highlight of the trip was the...
  Jordan is an amazing country with outstanding places and people are welcoming. The highlight of the trip was the visit to Petra, the city of Petra is stunning!!! The guide was great, very passionate. Food was delicious, plates are very big so we ate a lot but we walked a lot as well so it offset. Hotels were average. You will need to a couple of days to recover but it is definitely worth it. Highly recommended... One of my best trips so far.Show more
  Traveled in March 2017