3-Day Safari and Wine Tour – Cape Town

Traveler Reviews

• 

  Brittany3.0•September 2026
  Pros: Our 2 drivers were friendly, accommodating, punctual, safe drivers. Overall, they were great. Simba especially...
  Pros: Our 2 drivers were friendly, accommodating, punctual, safe drivers. Overall, they were great. Simba especially made sure we enjoyed our time. The office stayed in close contact via whatsapp with us during the trip to ensure all was going well. The office staff provided great optional activities for downtime. The wine tour and Waterfront visits were great. The stay at Belle Maroc was lovely. Cons: There seemed to be lack of communication between the drivers and office staff. For example, the driver received the itinerary piece by piece from the office throughout the day and was not aware of plans ahead of time. The drivers were just that, and not trained tour guides with expert information on the area. This was not the fault of the drivers and I want to reiterate that they were great people. However, the company should at least provide training and education on the area, which I've experienced with other tour companies. The Aquila Game Reserve felt manufactured and inauthentic compared to others in the area. The animals were fed in specific places to ensure they were seen, the animals were overly comfortable around humans and lacked a wild feel, and the lions were kept in a much smaller confined area separate from the others. Though this is more an issue with Aquila, this spot was chosen by the tour company. The itinerary named Franschoek and Stellenbosch as the 2 areas visited on the wine country day. The tour company tried to only take us to one of them, saying the second was listed "in error." Thankfully, after sending a screenshot of the itinerary to the office, they added in he second town as advertised. The wine tastings were scheduled to begin at 9am. This was mentioned in the itinerary, however, that seems very early to start wine tastings.Show more
  Traveled in September 2026
  

  Reply from: Knap Tours Limited

  Thanks for a your review and l appreciate you were happy with the driving. I would like to clarify a few issues the drivers know what tour they are doing each and every day but the operations team is the one which is responisble for answering about activities happening on the next day. Drivers are assigned tours on daily basis and they cant answer clients about next tours. Everything is dealt through the office. The office was in contact with you throughout the whole tour and we were answering you promptly and giving guidance whereever we can. On the issue of Aquila, all game reserves in the Western Cape Province are a bit artifical because the wild animals there are not native to those areas. If you want a natural set up you would have to go up north to Kruger national Park. This tour was designed for animals to see wild animals close to Cape Town thats why it was a three day tour. Aquila is the closest aarea you can see wild animals close to Cape Town. I do underdtand you have experienced other safaris so Aquila is more for a person who have never done a safari. There is nothing we can do about itinerary its the best place to see animals close to Cape Town. If there are erros in the itnerary our teams does honour to it, when you point what was included there was no argument it was done swiftly. Knap Tours does not own most of the places we organise tours, so opening and closing time are at their discretion. They do give us the opening times and we include them in the itinerary. Hope you understand we enjoyed having you around

  Show more