From Bucharest to Dubrovnik Balkan Discovery Tour 3 Dinner Included

Traveler Reviews

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  Leah1.0•August 2024
  It was very disorganized and not at all the tour we expected. We essentially travelled on our own while Ajdinis found...
  It was very disorganized and not at all the tour we expected. We essentially travelled on our own while Ajdinis found last minute drivers to transport us to the different cities (up to 8 hours of driving per day) who spoke little to no English. We thought we would have a consistent tour guide from Ajdinis the entire journey while taking part in local tours but instead they subcontracted the tour to other tour companies for half day tours which we often had to pay additional fees for. We also stayed in some run down hotels including one Super 8 with stained sheets. One of our drivers was not confirmed until 1am the night before and on the drive the driver took us to a parking lot to exchange cash with an unknown person. They also did not have tour paperwork for the borders so instead told the border police that we were their friends. As two women we did not feel safe on this tour and we were surprised that we did not meet any Adjinis tour guide or even know the names of those we corresponded with. One of our local guides was wonderful (which was a relief 4 days into the trip), so this is not a review of them but of the Adjinis tour company. One final note is that the airport transports are noted in the itinerary but upon requesting them, Adjinis said they were not included and we would have to pay an additional 60 euros (an Uber was 15-20 euros).Show more
  Traveled in July 2024
  

  Reply from: Ajdinis

  Dear Leah, Thank you for taking the time to leave a review. There was a delay with the Dubrovnik transfer due to vehicle documentation issues, but we monitored the situation closely throughout. If you had informed the guide about the stained sheets, we would have been happy to replace them. You met with your guide on the second day, and he even shared a positive photo of you during dinner. We provided a private airport transfer quote from a local professional transport company. The service you compared it to is one of the cheapest online taxi options globally. If we had provided service from them we are sure you would have written that you received cheap service from them. The Ajdinis Travel team enjoyed serving you, and our operation team was in constant contact with you through WhatsApp and the TourRadar channel. Best regards, Ajdinis Travel Team

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