Beautiful Kerala 5 Nights

Customer Reviews

• VV

  Vaiga

  · November 24th, 2024
  Positives were that the route is beautiful, the house boat was a great experience and we saw a lot of beautiful places. We though we'd book a tour for comfort as I was travelling with my mum and wanted to feel safe and learn more on a tour, but we feel like the experience was similar to just hiring a taxi when you land. There is a lack of communication or organisation to call it a tour. Our driver even though tried his best to communicate barely spoke any English and we had no guide to help us so all felt a bit silly. We can't therefore recommend it as it currently is to anyone who can't speak the local language. I will note that our driver did get changed last minute in the morning before the start of our trip so maybe the language issue couldn't be helped, but in that case the organiser should have stepped up and offered some communication through out the trip to help smooth this out. I've been on two other tours in India with different groups and this was the least information I've received from the organiser. On the other tours they'd check in daily, provide a clear itinerary for the day and make sure you felt safe. I think the worst part was at Periyar National Park which apparently sells out in advance online and we were stranded there for an extra 3 hours due to the booking issue. If this is the usual process for the park that people book online the organiser should then offer to book the tickets in advance for their customers and ask for an additional payment. We missed our afternoon Kumili village and spice Market time due to this. I think the trip should just be organised better, with clear timings that should be followed properly to make sure everything runs smoothly and feels less manic. I think if you know the language this may be easier, so don't count it out then. It's just not ideal for anyone who's coming from outside of India and expects to get more information from a guided tour. Final note, the hotel we stayed at on the first night Avenue Airport Hotel, felt like a 2 star not a 3 was very dirty and my mum got food poisoning from the breakfast, so would recommend to avoid this hotel. The other hotels were as expected, so no problem after the first one. To conclude I was going to give it 3 stars but the experience of Kerala itself brings it up and I think the review detail is enough for you to judge if the trip is for you or not.
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  Trip date: November 2024
• IG

  Inma

  · September 1st, 2024
  It was an excellent tour. The driver was an excellent professional .
  

  Kerala Holiday Club commented on this review

  Thanks for your feedback. We hope you will take our services again
  Trip date: August 2024
• 

  clifton

  · February 4th, 2024
  Great service, very professional and great value for the money. Agent Sandeep was amazing, very detailed oriented and my guide Prince Thomas as awesome! Great guy and I enjoyed our time together. I definitely would recommend Kerala Holiday Club and I look forward to booking with them in the future!
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  Trip date: February 2024
• JG

  Johann

  · May 30th, 2023
  The tour was very pleasant all along. From our arrival to our departure from the airport, the tour was taking care of us. The experiences were very diverse all along the trip: even if the tour does not promote specific activities, Linto (our driver) was amazing and had tons of ideas to propose us in the different cities we stopped (from the botanic gardens, to Jeep tours). We are very happy with the organization of the tour. Also, the various hotels were aligned with our expectations: always very clean, and delivering high level of service. Finally Sandeep, our point of contact with the tour organization, was always there in case of need of assistance. Sandeep provided the relevant information before the beginning of the trip, but also was in touch with us all along the trip to ensure that we did not need anything. We recommend the tour!
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  Kerala Holiday Club commented on this review

  Thanks for your valuable feedback.
  Trip date: May 2023
• P

  PeggyThomas

  · January 28th, 2020
  We had booked for a Kerala package with Kerala Holiday Club. The tour was well organized and planned. They stayed connected with us for our entire trip! Mr. Sandeep were really knowledgeable and helpful. Thanks to Kerala Holiday Club for giving us one of the memorable vacations!!
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  Kerala Holiday Club commented on this review

  Thanks Peggy for your feedback. Hope you will come to India again and cover other parts
  Trip date: December 2019
• N

  nitin

  · January 24th, 2020
  Great service overall
  

  Kerala Holiday Club commented on this review

  Thanks Sir !!!!
  Trip date: January 2020
• L

  LaurenFrancesca

  · January 24th, 2020
  Overall, Transportation, Accommodation, Meals, Guide....5 stars
  

  Kerala Holiday Club commented on this review

  Thanks Lauren for your feedback.
  Trip date: December 2019
• 

  Preethi

  · January 18th, 2020
  I planned my trip to Kerala with Kerala Holiday Club and got the best package at best price, It was an amazing experience , with Sandeep being with us right from the planning till the conclusion of the trip. Overall experience with them was amazing.
  

  Kerala Holiday Club commented on this review

  Thanks Mam for your valuable feedback.
  Trip date: November 2019