3 Days With a Private Guide in Mexico City

Customer Reviews

• AF

  Alexis

  · June 16th, 2023
  We had an amazing experience exploring Mexico City as a group of five. One of the highlights was the convenience of having pickup and dropoff services at our Airbnb, which greatly assisted my mom, who was experiencing foot pain. The team was incredibly helpful, attentive, and knowledgeable, sharing fascinating insights throughout the tour. We also had the opportunity to customize our itinerary by opting for a chinampas tour instead of the standard Xochimilco visit, which turned out to be our favorite day of the entire tour. Cooking lunch at a farm added an extra special touch to the experience.
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  Trip date: June 2023
• AZ

  Alina

  · June 13th, 2023
  My partner and I recently went on a private 3 day tour of Mexico City with Vibe Adventures, and it exceeded all our expectations. Our guide, Lucia, was an absolute gem who made our journey truly unforgettable. From the moment we arrived, lucia's warmth and expertise made us feel like we were exploring the city with a close friend. Her extensive knowledge of Mexico s history, culture, and hidden gems enriched every moment of our trip. The itinerary was thoughtfully designed, allowing us to discover the iconic Teotihuacan, float along the enchanting canals of Xochimilco, delve into the vibrant streets of Coyoacan, and immerse ourselves in the captivating world of Frida Kahlo at her museum. The historic center was a bustling hub of activity, and Lucia's insights brought its grandeur to life. Vibe Adventures' attention to detail and organization were exceptional. Our guide was great, itinrary was well-planned and the transportation was smooth and efficient. The seamless coordination allowed us to maximize our time and fully immerse ourselves in the city's wonders.
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  Trip date: May 2023
• FC

  Fiona

  · December 19th, 2022
  What a disaster! This was the most disappointing and amateur tour company I have ever experienced in any country. I booked a 3 day private tour for two people in July. The week before the tour in November I was told we could not visit Frida Khalo’s house as the tickets had sold out. When I queried why they had not been purchased in July there was no answer other than it was unfortunate. All I was offered was a full refund for the tour, which four days before meant we had no time to find anything else. We decided to carry on. Big mistake. The morning of our first day in Mexico the guide was meant to arrive at 9am. By 9.30 we had heard nothing. We then heard he was on his way but would be late as his grandmother had recently died and he had been at the funeral outside the city - with hindsight he should not have been working as he was erratic to say the least. 3 hours later he said he had arrived but had gone to the wrong hotel even though it was on our booking form and I had told him where we were first thing in the morning. He eventually arrived 3 and a half hours late. He was very apologetic and took us straight to the Anthropology museum. We had a good tour here and he was fairly knowledgeable. As it was now 5pm he drove us around downtown Mexico City but we didn’t stop to walk around or visit anything else. We were jet lagged so OK with that although obviously it was part of what we had paid for and if he had come on time we would have. Day two he arrived on time and we set off for our tour. We first had to get petrol though. He did try to get us into Frida Khalo’s house but to no avail. We saw her and Diego’s studio instead which was fairly disappointing (especially as the guide spent 10 mins in the bathroom on arrival so we did most of the tour on our own) and then after lunch set off to the canals. It was raining and very busy. We were told we would have to wait 20 minutes. After 20 minutes we were told there were still 12 boats in front of us and no sign of any coming back. We decided to give up and go back to our hotel. On the last day we had agreed to meet at 8.30 to go to the pyramids which was to be one of the highlights of our trip. The guide didn’t arrive and ignored our calls and messages. The Vibe phone number was unanswered as it was a holiday and there was no emergency contact. In desperation we asked our hotel to help and they arranged a car to take us to the pyramids and find us a guide there. We messaged the Vibe guide to tell him not to bother coming and he said he was on his way. He was 2 and a half hours late at this point so we told him not to bother. We asked Vibe for a full refund but they just gave us one day and barely any apology. The whole point of our trip to Mexico City was to see Frida Khalo’s house and the pyramids. And although we booked 5 months in advance this company did not even bother to book our tickets until it was too late and there were none. They sent us an unprofessional and frankly inappropriate guide who told us more about his private life than the history of the city and what we were seeing. We were driven in a 3rd rate and pretty dirty car. We wasted hours waiting for the guide who couldn’t understand why we were upset to be left waiting. At no point did Vibe seem to care or show any interest in how our trip was going even when we had messaged them for help when the guide didn’t show up. I urge anyone looking for a tour operator in Mexico to avoid this company. Luckily the other guides we had booked in Oaxaca and Merida were all professional and far more knowledgeable (with degrees in history unlike the Vibe guide who had started 3 degrees but never finished one and worked in retail before this role). Don’t risk this company ruining your visit to Mexico.
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  Vibe Adventures commented on this review

  Dear Fiona, Thanks a lot for your valuable feedback. We are sorry to hear that our tour could not meet your expectations - we will do our best to improve our services in the future. Meanwhile, please let us provide some feedback: - Since COVID,... Show more
  Trip date: November 2022
• DK

  David

  · November 27th, 2021
  Daniel was a great guide! Extremely well informed and highly knowledgeable. He was responsive to our needs and fun to be with. Highly recommended!
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  Vibe Adventures commented on this review

  Dear David, Thanks for choosing Vibe Adventures and taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future! gratefully, Vibe Adventures’ team
  Trip date: November 2021
• TP

  Tony

  · August 1st, 2021
  Salvador was my guide, he was fantastic. He made my first experience to CDMX very easy and pleasurable. Sal, is very knowledgeable, friendly, and he made it easy to learn about the city. I left Mexico understanding a lot about CDMX history as well as contemporary life in the city. Despite some things closed due to the pandemic, Salvador made sure we didn’t feel as if we missed anything. He helped me with obtaining my Covid-19 tests and made great recommendations on restaurants and shops. We can’t rate him highly enough. I will be traveling back to CDMX and I feel I have my first friend in CDMX.
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  Vibe Adventures commented on this review

  Dear Tony, Thanks for choosing Vibe Adventures! We are glad you enjoyed your 3-day tour of Mexico City with Sal. Hope one day you will have a chance to discover more of it with us. Take care! gratefully, Vibe Adventures’ team
  Trip date: July 2021
• MB

  Michele

  · April 25th, 2021
  We travel regularly, and our guide on this...
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  Vibe Adventures commented on this review

  Dear Michele, Thanks for choosing Vibe Adventures! We are glad you enjoyed your 3-day tour of Mexico City with our guide Carlos. Indeed, a lot of things can change at the last minute due to pandemics but we are always doing our best to accommodate the... Show more
  Trip date: March 2021
• HT

  Harsh

  · December 1st, 2019
  Very knowledgeable tour guide. Perfect...
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  Vibe Adventures commented on this review

  Hi Harsh, thanks for your feedback! We are glad you enjoyed the tour and hope to see you again.
  Trip date: November 2019