10 days Gokyo Valley Trek

Traveler Reviews

• 

  Joachim

  November 21st, 2019
  Summary: Office, guide and porter did well for a safe and smooth trip. Big thank you for these efforts. But it was a...
  Summary: Office, guide and porter did well for a safe and smooth trip. Big thank you for these efforts. But it was a not the fun relaxed atmosphere I was expecting, rather professional cold and high consumption pressure. Since I travelled a long way to Nepal, spent my precious vacation time and lots of money for that trip, I feel responsible also towards other trekkers to write an honest, critical review. Especially since most other reviews here probably are manipulated, see below. Good: - Itinerary and Organisation was good. Safety was given all the time, the guide took care for my well-being by asking, observing and walking slowly - Transport Lukla - Katmandu was excellent; we had a direct transportation, whereas other companies start from a different airport which requires a 4h Jeep ride additionally. Bad: - Walk alone: My main motivation to book with N.E.A was that they told me we would be a group of 4 members for Gokyo lake - I had approached several other trekking companies. But that was wrong: 2 people cancelled in the last second, and the other member took the different route to Everest, so that I was alone most days. Ironically, just 1 day after me, NEA launched another Gokyo group! We could easily have been merged, since I had explicitly and written stated my flexibility and desire to trek in a group. That wish was not considered. - Cold atmosphere: The guide continued to call me “Sir” which in English sounds distanciated and professional, but my explanations didn’t help. In the restaurants he used to chose the table most far away from other people, even to people I already was talking to, so that we sat alone! When I was eating, my guide just sat beside me and watching instead of joining in - he would always eat separately with his Sherpa friends. - Economical interests: in my impression, most Restaurants and Lodges were chosen based on the guides friends and acquaintances. That became obvious sometimes. Normally no problem - But some places were not really dark, shabby, bad view etc, and when I suggested a different place with beautiful view terrace, we couldn’t go there. Especially the lodge for the last night (Everest plaza) is shabby and leaves a bad memory - Pressure for consumption: As soon as we arrived in a restaurant, while I was still recovering from the trek, I was pushed a menu in my hands and asked “what do you want to drink”? It created a weird setting, my guide always ordered, served the drinks and also managed the payments. I usually never talked directly to any restaurant owner, although they sometimes were really friendly and made good food! - Manipulation of review: The guide pushed hard that we write the review together on the last evening, and he even wanted to explain me what to write. So I assume many of the reviews here were written in this setting, not neutral. Of course I did not accept that method and wrote this very honest review quite some days later. Of course I tried to improve these issues during the trek, but after all it were too many points, and I didn’t want to spent my trekking time with discussions. I saw quite some groups with similar settings as above - but these were groups, so the cold economical motivated atmosphere doesn’t show so strongly. Next time I will walk with my friends or alone without guide - but still I am thankful for the good experience and the safe hike.Show more
  Traveled in November 2019
  

  Reply from: Nepal Eco Adventure Pvt.Ltd

  Dear Joachim, First of all we Nepal Eco Adventure would like to thank you for taking your time to review on this platform as it helps us to improve the services to our clients. I would like also like to mention all the issues to your dissatisfaction which we do not deserve writing on this platform. One should be satisfied with all the facilities available according to the different variations. We clearly mentioned you about your trekking that there were 4 people doing the same trek on the same day, but at the very last moment they cancelled the trip, it’s their choice whether to continue or cancel the trip. That’s not in our hand, everyone has their liberty doing the things at their own. And the other one selected to change the route. As being professional and one reputed company we should have cancelled or ask for more price for organizing the private and solo trip, but we didn’t do that. So, instead you should be thankful for organizing your trip which we believe. Yes, off course we did have another same trek next day but they did all wanted to have is completely own private trek which they did not wanted other people to join them. Not everyone has a flexibility to merge with other group as you have. You can not join with other group without their permission and desirability. Same day we had another trek to Everest base camp Trek we offer you to join that but you denied that. You were still happy to do what you booked we operated your booked trek even at the end only one person no comprised on service. Sir is the most respected word that we greet to our valued customer, he was giving you the respect and honor for believing to have job because of you, which you have to grant it respectfully and now I believe you don’t deserve to. He choose the table far away so that you could have your meal comfortably rather than not to be disturbed by other fellows. Wasn’t that a good choice??? There is no any compulsory that you have your meal alone, it’s your liberty to have a meal according to your need, which you have told to the guide you wanted to have companion while having a meal, we definitely sure that he would have allowed for that if you had let him know. And he was with you having a meal to make sure that if you are satisfied with the meals been provided and wait if you wanted to add more meals? That was to pay the attention for your satisfaction. Guides always eat separately to ensure that to maintain the sufficient distance with the clients to ensure to maintain the professionalism. To ensure for your comfortable and better facilities guides choose the lodges in the trek as they better know the circumstances there. Also as on the trek the first comes will be served first, as this is the busiest time there in Everest Region you should also compromised with the present scenario. After all day tiring trek guide just did presented the menu to ensure that you must be thirsty or willing to have some drinks, did you pressured you that you should order the drinks or was there any mandatory? You should have denied to drinks easily if you did not wanted. Take it easy. This is so irresponsible to mention these ignorable issues. We never bother for posing the reviews forcefully, we just request our clients to share your experience and feeling to your trip. It’s your choice to whether write it or not? It’s your right. If you don’t have time discussing on these matter you should not also mention these minor things on this big platform. Don’t be the most unsatisfied person in this globe and make sure next time trek with your own group having the flexibility as you have. So all in all we feel it’s all the allegation. Kind Regards, Nepal Eco Adventure Pvt. Ltd.

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