Central Japan End Kyoto

Traveler Reviews

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  Arun

  April 12th, 2025
  Based earlier Europamundo hotel tour booking in Prince hotel so we prebooked Prince for 2 days prior to tour start...
  Based earlier Europamundo hotel tour booking in Prince hotel so we prebooked Prince for 2 days prior to tour start but they suddenly changed to Moxy hotel and we had to travel locally from Prince to Moxy hotel - waste of time and money. Since airport transfer was included we asked them for hotel to hotel transfer but they declined. Experience at Moxy hotel Tokyo was vey bad - dining room and lobby was small and very crowded and could not handle the breakfast for the large number of guests. Bus timing was preponed so could not eat breakfast properly. Moxy hotel was in a shady location with drunken fights and women soliciting on street outside whole night. Further got lost in Mount Fuji and called their 24 hour emergency number twice which did not work!Show more
  Traveled in April 2025
  

  Reply from: Europamundo

  Thank you for sharing your comments regarding your stay at the Tokyo hotel. We would like to inform you that we have had many groups staying at this hotel during the current season, and we have not received similar feedback from other passengers. In any case, we have taken note of your observations and will forward them to our contracting department for their review and evaluation. Regarding the transfer, please note that it was previously informed that the included transfer service is only valid for the nights booked with us as part of the tour program. As for the situation on the street and the surrounding environment, we regret any discomfort caused, but unfortunately these are public spaces not managed by the hotel or our company. Concerning the emergency contact, we confirm that our 24-hour emergency line is active and working properly. We did not receive any communication from you through this channel during the incident. We appreciate your feedback, which helps us continue working to improve the services offered to our travelers. Europamundo team

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  Ai

  March 29th, 2025
  Even though it is a short tour, we were able to cover the necessary POIs. Our English speaking tour guide did a good...
  Even though it is a short tour, we were able to cover the necessary POIs. Our English speaking tour guide did a good job explaining the various locations, providing historical information. Tour mates very co-operative and never once we had to wait for latecomers, everyone was punctual.Show more
  Traveled in March 2025
  

  Reply from: Europamundo

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤

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  Len

  March 21st, 2025
  The changing guides made the experience a bit challenging although we did see what we were told we were going to see....
  The changing guides made the experience a bit challenging although we did see what we were told we were going to see. At times much to much free timeShow more
  Traveled in March 2025
  

  Reply from: Europamundo

  Dear Len Lifchus, Thank you for your feedback; we truly appreciate it as it helps us continually improve our services. We understand that the changing of guides can sometimes be a bit challenging, but we aim to provide the best experience by dividing the tour among different guides to offer varied expertise and perspectives. We also strive to ensure that passengers have ample time to explore destinations at their own pace or enjoy optional excursions not included in the itinerary. We’ll take your comments into consideration as we refine the balance between guided time and free time. Thanks again for sharing your experience! Europamundo team

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  Amarjit

  January 14th, 2025
  It was a predominantly Spanish tour, I'm an English speaker. Some destinations (shrines) didn't need that much time...
  It was a predominantly Spanish tour, I'm an English speaker. Some destinations (shrines) didn't need that much time allotment.Show more
  Traveled in December 2024
  

  Reply from: Europamundo

  Hi, We do apologize that some aspects did not meet your expectations, but we hope that the positive moments prevailed. We have a dedicated team working behind every reservation, and we strive to provide you with a pleasant experience. Europamundo team. :D❤

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  Elsa

  November 17th, 2023
  My only issue was with the airport pick up But I want to make sure you know that our guide was spectacular and I dont...
  My only issue was with the airport pick up But I want to make sure you know that our guide was spectacular and I dont believe he has anything to do with the airport pick up issue.Show more
  Traveled in November 2023

  Review collected by Europamundo
  

  Reply from: Europamundo

  We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team :D❤

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  heather

  October 14th, 2023
  Positive: great tour guides, perfect sites to see, good food, nice hotels Cons: not enough time to see certain...
  Positive: great tour guides, perfect sites to see, good food, nice hotels Cons: not enough time to see certain sites. Was hard to have English and Spanish mix togetherShow more
  Traveled in October 2023
  

  Reply from: Europamundo

  Hi, Thank you for taking the time to review your tour, we are so happy you loved it. Europamundo team :)❤

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  Lindsay

  October 13th, 2023
  Great choice of places, guides were so much fun, the dinner in Ryokan was gourmet, really enjoyed Itashi No Sato and...
  Great choice of places, guides were so much fun, the dinner in Ryokan was gourmet, really enjoyed Itashi No Sato and the falls at Shiraiti was spectacular. I would recommend TourRadar to friendsShow more
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  Traveled in October 2023
  

  Reply from: Europamundo

  Hi Lindsay. At Europamundo, we aim to create an outstanding experience for our guests from start to finish. Therefore, we are thrilled to read that our dedicated team of representatives ensured that your first-time guided holiday with us was as unforgettable as you have described. Thank you for taking the time to share such a positive review Central Japan End Kyoto trip, along with your great photos, and we hope that you will join our highly skilled team again soon to travel to more unique destinations. Europamundo team :)❤

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  Gemma

  May 29th, 2023
  Fantastic tour & guide
  Traveled in May 2023
  

  Reply from: Europamundo

  Hi Gemma , Thank you so much for your feedback! We can't wait to have you back.

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  Richard

  May 16th, 2023
  The choice of sites to visit and timings (crucial on a tour) was excellent, the travel arrangements worked very well...
  The choice of sites to visit and timings (crucial on a tour) was excellent, the travel arrangements worked very well and most hotels were very good. The variety of restaurants stopped at was very varied and interesting, and restroom breaks were well judged. At Kawaguchiko we were a bit too old for the traditional Japanese futon beds and booked in nextdoor instead, but the hotel chosen was charming, nice rooms and amazing views of Mount Fuji and the lake. The Japanese dinner there was good fun. What could be better: the admin before the tour, with slow responses and some points missed (e.g. how many rooms we had booked); the first evening walk about in downtown Shinjuku was rather seedy, and also hard work for a first night after flights; several of us did not like the food at the traditional dinner; we would have liked more interesting extension options, in the end we planned our own, which was hard work but went well; the complexity of the Welcome to Japan forms should have been indicated to all on the tour well in advance; the guide was interesting but for some hard to hear except in the front part of the coach as the only speaker was at the front, he could be too chatty at times, and some felt his views on equality issues could be enhanced; quite a lot of walking is involved, which some of our party found a bit too much. Maybe the info could be clear about the distances typically walked each day Overall though it was a great introduction to Japan and we very much recommend it to all. Fabulous memories!Show more
  Traveled in April 2023
  

  Reply from: Europamundo

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us on the Central Japan End Kyoto. Europamundo team :)❤

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  Andrea

  March 10th, 2023
  A good programme with a lot fitted into 5 days. First hotel in Tokyo poor. Dinner on first night far too much food,...
  A good programme with a lot fitted into 5 days. First hotel in Tokyo poor. Dinner on first night far too much food, not good and too late when everyone had just flown in and was tired. Mount Fuji day and hotel there were VG especially Japanese bedroom. Kyoto day very full and well organised.Show more
  Traveled in March 2023
  

  Reply from: Europamundo

  Hi. We appreciate your feedback and insights on the program. We'll consider your comments about the Tokyo hotel and the timing of meals. It's great to hear you had a positive experience with Mount Fuji and Kyoto. Your input is valuable, and we hope to make further improvements for your future travels. Thank you! Europamundo team

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