TUI Italia
- Rating
- Number of reviews
- 146
- Number of tours
- 63
- Age range
- 2-99
- Response rate
- 100%
- Response time
- 10 hours
TUI Italia Reviews (147)
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Kathy
Written on August 16th, 2026Overall this was a wonderful experience that I would highly recommend! All experiences were as promoted - tour guides were wonderful -- connections were on time…Read moreTUI Italia commented on this review
Thank you so much for your detailed feedback. We’re delighted to hear that you had a wonderful overall experience and that the tours, guides, and transfers all met your expectations. We’re especially pleased to know that you enjoyed your stay in Maiori and found the hotel and its surroundings so special. We’re sorry to hear that the hotel in Naples did not meet your expectations. We truly appreciate you bringing this to our attention, and we will certainly take your comments into consideration when reviewing our hotel selection for future trips. Thank you again for your kind words and valuable feedback. It was a pleasure arranging your trip, and we hope to have the opportunity to assist you again in the future. Best Regards, Yvonne Tui Italia- VL
Vladimir
Written on August 14th, 2026A great Tour and really cannot find too many issues with the co ordination, locations and functionality of the tour. The only negative would be that the locatio…Read moreTUI Italia commented on this reviewThank you very much for your detailed and thoughtful feedback! We’re delighted to hear that you enjoyed the tour overall, particularly the coordination, locations, and transportation between destinations. We’re sorry to hear that the location and accommodation in Naples did not fully meet your expectations. We truly appreciate you bringing this to our attention, as your comments are very valuable and help us improve the experience we provide to our guests. It’s wonderful to know that the rest of the journey was fantastic and that you would highly recommend the tour. Thank you again for travelling with us, and we hope to have the pleasure of welcoming you back in the future! Yvonne Tui Italia - TC
Theresa
Written on August 11th, 2026Tour Radar planned the trip exceptionally well. The guides and drivers were terrific.TUI Italia commented on this reviewThank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the trip and that our guides and drivers helped make your experience so memorable. It was a pleasure having you with us, and we truly appreciate your kind words! We hope to have the pleasure of welcoming you back as our guests in the future! Yvonne Tui Italia - VL
Vladimir
Written on August 7th, 2026Excellent Trip If you are looking at doing the Amalfi Coast and avoid large groups then this package is for you. It is very well put together and the itinerary…Read moreTUI Italia commented on this reviewHi Lupis, Thank you very much for your feedback. I'm delighted to hear that you had a great time and enjoyed the tour. We always strive to make our guests' stay as comfortable and enjoyable as possible. Thank you again, and I hope to welcome you back to Italy in the future! My best reagrds, Yvonne Tui Italia Gary
Written on July 11th, 2026The trip was just as expected. We saw lots and enjoyed our time in Sicily.TUI Italia commented on this reviewHello Joseph, thank you for your feedback. We are pleased to hear that the trip met your expectations and that you enjoyed your time in Sicily. We appreciate you sharing your experience with us. Ilaria Tui Italia team- MF
Mayra
Written on July 4th, 2026We had just one problem with the hotel in Alberobello, we were taking to a different hotel that was far from city center.but it was resolved by sending us to …Read moreTUI Italia commented on this reviewHello Mayra, thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your trip and that our tour guides and drivers contributed positively to your experience with their professionalism, punctuality, and knowledge. We also appreciate you bringing the situation in Alberobello to our attention. We sincerely apologize for the initial inconvenience regarding the hotel assignment. We are pleased that the issue was resolved promptly. Your comments are extremely valuable to us, as they help us continue to improve our services and ensure the best possible experience for our guests. Thank you again for traveling with us. We hope to have the pleasure of welcoming you back to Italy in the future. Kind regards Yvonne Tui Italia team - P
Pay
Written on June 10th, 2026Our reservation indicated that we would be on a small group tour of under 12 people. We were the only two during the whole trip. A bit awkward at times. It was…Read moreTUI Italia commented on this reviewHi Pay, I am truly delighted to read your feedback! Thank you so much for your kind words. I am very happy to know that the trip met your expectations and even exceeded them. I hope to have the pleasure of welcoming you as our clients again in the future. Best regards, Yvonne Tui Italia Team - RE
Ron
Written on June 8th, 2026We were very happy with our tour. It was well organized and enjoyable. The hotel was good and centrally located. Our guides and driver were good. Tour Radar pr…Read moreTUI Italia commented on this reviewCiao Ron, thank you very much for your feedback. It gives me great pleasure to read your kind words. We always do our best to organize everything as smoothly as possible for our guests. I am also very happy that you enjoyed our beautiful Calabria. I hope to have the pleasure of welcoming you back as guests in the future. I wish you all the very best. Yvonne Tui Italia Team - RD
Richard
Written on June 2nd, 2026Dipping into the Italian Lakes region for a few days was an eye opener as to what’s possible without too much effort.TUI Italia commented on this reviewHello Richard, thanks so much for your lovely feedback! We’re really happy to hear that your time in the Italian Lakes was such an eye-opening experience. It’s great to know you found it so easy to enjoy—this is exactly what we hope our travelers experience. We truly hope to welcome you back soon for another unforgettable journey in Italy! Kind regards Ilaria Tui Italia team Joshua
Written on May 26th, 2026Yvonne was amazing with her assistance making sure we were all prepped for the trip. During the trip, I got anxious about missing one of our guided tours beca…Read moreTUI Italia commented on this reviewHi Joshua!!!! I am truly delighted to read your feedback! Thank you so much for your kind words. I am very happy to know that the trip met your expectations and even exceeded them. I will be glad to hear that my support and assistance helped make your experience even more special. We hope to welcome you again soon on another adventure! All the best! - Yvonne Tui Italia Team
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