Danube Tour Companies

Our stateroom, the food, the ship, the Ukranian crew were all great! We were the only English speaking passengers and knew that the excursions would only be in German and that we would need to make our own way, which we did. However, before the cruise, Tour Radar administrators promised that announcements and events on the ship would be in English as well as German. They were not. We had to ask staff what an announcement said. We were left out of video presentations on the ship. Very disappointing.

The overall tour and its organization was excellent. The package included tours and the optional tours were well organized and the tour guides were well informed and covered the most important aspects of each city that we visited given the time frame that the ship was docked. It was unfortunate that the tour group was unable to embark in Romania due to the recent floods and the likelihood of the Danube flooding around Turnu Magurele, necessitating the tour organizers transferring the group via bus to Port Vidin, Bulgaria to board the ship. The crew when approached were diligent, responsive and attentive to the guests requests and needs. The ship was kept in a hygienically clean condition and the food not only varied and generous but of a very high standard. All in all, I loved this cruise experience.

Good itinerary and excellent crew on the ship. The ship would benefit from a lift between decks and a small quiet public area.

Rooms good size. Food good Staff attitude polite but too rigid

We loved the river cruise experience

Disappointing Experience with Wingbuddy and CroisiEurope’s "Jewels of the Danube" River Cruise (Sept 25 - Oct 4, 2024) Unfortunately, this was one of the worst cruises we have ever taken. I strongly recommend thoroughly reading reviews before booking any trip with Wingbuddy, a travel agency based in Montreal, Canada. While their official website shows only 4-5 star ratings, our experience was far from that. We booked our trip well in advance in February 2024, which included flights, transportation, and hotel stays before and after the cruise. We paid 50% upfront. The day after booking, Wingbuddy sent our Air Canada flight tickets—without baggage included. This meant that each checked bag would cost us $85 per person for both the outbound and return flights. When I asked to cancel the package and receive a refund, I was informed it was impossible because the tickets had already been issued, despite Air Canada allowing refunds up to 24 hours before the flight. Their trip description says not including any baggage for a transatlantic flight ?! There was no intention to fight. A few weeks before the trip, Eastern Europe experienced flooding. Wingbuddy sent us the embarkation voucher and hotel/transportation information, but there was no mention of any disruptions. Only two hours before leaving for the airport in Toronto did we receive an "urgent" email informing us that the itinerary had changed. Instead of embarking in Vienna as planned, we would have to take a bus to Budapest, with the ship being replaced the following day. This meant we spent the second day of our trip on a four-hour bus ride to a hotel in Budapest, and then another bus trip the next day to a Hungarian village, only boarding the ship late in the evening. Two days of our cruise were lost. We were fortunate the cruise happened at all—previous groups on the same itinerary had spent 9 days traveling by bus with just one day on the ship. Wingbuddy clearly knew about the situation well in advance and failed to notify customers, depriving us of the opportunity to cancel or reschedule. Their lack of transparency and communication is deeply concerning. As for CroisiEurope, the cruise company, we were equally disappointed. Overall very poor customer service. Very non-caring, rigid. Food overall was unhealthy , especially the breakfast. The ship itself was in bad condition, with dirty carpets throughout and outdated furniture. I cannot recommend CroisiEurope; you're better off spending a little more for a higher-quality cruise experience. The only positive aspect of the trip was the transportation, as the drivers were punctual and provided good service. In conclusion, Wingbuddy's lack of transparency and communication, combined with CroisiEurope's non-quality service, made for a highly disappointing trip. Their primary focus seems to be on securing payments, with little regard for customer satisfaction or the quality of the experience. I would advise potential travelers to be cautious and consider other options.

Really enjoyed the cruise. The food was exceptional, the excursions fun and enlightening and the entire crew was exceptional, fun, and professional. Bully for the Captain and Hotel Manager for setting the tone onboard. The Amabella experience must be the best! P.S. Cruise Manager Stefan is is star.

We did not make the trip. I am waiting for the email that you are supposed to send for us to use next year.

Excellent food and services.

Food was excellent at all times. Some excursions were better than others but majority of guides were great. At times, as in Vienna, docking was far and it made it difficult to get around.

Thoroughly enjoyed the itinerary, food, service, associated hotel and of course the Amadeus ship, Cara. Ensure you take appropriate layers to accommodate October temperatures, particularly for the Danube delta trip. The tour provides a brief taste of each of 6 countries' cultures and histories - for possible choice returns. I can't think of anything to be a little critical of relative to our journey and the service received.

I enjoyed it over all. Something I didn’t appreciate was the way the excursions were offered before the tour. In order to do the ones I wanted, I ended up having to take too many. It was exhausting for me and I ended up getting sick. Shorter afternoon only tours would be better.

Tour advertised as 6-day tour but in fact the first day we were provided with hotel accommodation only. The second day was largely free time as well. Pre-accommodation in Budapest was difficult to organise having been provided with the name of our hotel only a few weeks before departure. As we arrived in Budapest a few days prior to the commencement of the tour, by the time we were advised of the name of our hotel, it was completely booked and we were forced to find alternate accommodation. Discussions with other travellers (who booked with Globus) advised their cost was lower than ours by quite a substantial amount - plus, they were provided with higher level accommodation on the boat. So, for us, TourRadar seems like an overpriced broker and we would not choose to deal with TourRadar again. The boat trip was really enjoyable, great food, great staff and the room perfectly satisfactory.

Although we did not actually do the river cruise because of high water levels, we were taken on excursions by coach.

Needs different cuisines for food on the cruise like Asian Thai Mexican Indian To complement local cuisines offered. More breakfast buffet options required More vegetarian options too Ship was excellent and staff impeccable Everything else was up to the mark.

Tour ran late from second day and got worse from there. Scenic offered to compensate passengers under their "guarantee". Since then, Scenic has concocted excuse after excuse to delay our promised refund. Be very wary of travelling with Scenic. We have travelled with Scenic previously, on river cruises and road tours. They used to live up to their claim as the premium operator. Not anymore. Prices remain high but standards and quality have been dropped.

I did the Danube Christmas Markets River Cruise trip as a solo traveler December 2023. It was a great time! The standard of accommodation and the quality of ship and its crew exceeded my expectations. A great trip, that I would recommend to anyone who wants to explore Europe’s Christmas Markets.

Tour radar had me so confused I ended up booking 2 days extra. The communication was pitiful. The ship was fine. Good food, except breakfast. The crew were wonderful

Great food, entertainment.

Would not recommend to a single person. Two days in a row the tours we booked were cancelled. Both trips were in my top three reasons to take this cruise, so am extremely angry. Furthermore, the trip to the Bavarian Forest was cancelled on the basis of A SINGLE PART of the tour being closed. The woman in charge of the activities on the Emerald Destiny should be fired over her handling of that situation. Additionally, none of the Christmas markets, the main advertised feature of the cruise, were open! The food was also awful. Would give 0 stars if I could.

While the Terranova tour guides were outstanding, we were significantly impacted by the "one in a century" flooding of the Danube which caused Arosa to cancel our passages from Engelhartszell to Passau and from Bratislava to Estergom and Budapest. The Hungarian portion was a key part of why I booked this trip.

Although I'm not usually a big fan of cycling, this Danube bike tour in Austria changed my mind! The combination of bike and boat was perfect for me, as I could always retreat to the comfortable boat after a day on the bike. The scenery along the Danube was simply breathtaking and the food on the boat was also super delicious. I would recommend this trip to anyone who likes to be active and explore new places.

Ship was good. Help was exceptional onboard ship. Kudos to Amadeus. Tour leader was knowledgeable but curt on numerous occasions to some individuals. She tends to be impatient.

We've used Collette now for over 20 years. I have never been disappointed in any of my trips with them. We had planned to go to Italy and South Africa in 2020. Due to Covid-19 both of these trips were cancelled. Collette REFUNDED 100% of our money, they even refunded the insurance! This is unheard of in most of the travel industry. THANK YOU, Collette for taking care of us through the years and also for doing the "right" things always! Collette is the best!