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Lueftner Cruises

Lueftner Cruises

Headquarters in Innsbruck, Austria

View all tours
Number of tours
31
Age Range
8-99
Number of reviews
100
Rating
4.4/5
Response rate
88%
Response time
within 1 day

Lueftner Cruises Reviews (100)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
4.5/5
Guide
4.5/5
  • FH
    Written on September 30th, 2022
    A good balance of excursions and relaxation and good food and wine
  • JE

    Danube Rhapsody (Passau - Passau)

    5.0Excellent
    Written on September 20th, 2022
    Great crew meals, accomodations, and tours
  • N

    Beautiful Blue Danube and Danube Delta (Passau - Passau)

    3.0Average
    Written on September 5th, 2022
    Tour: Passau - Vienna - Budapest - Bratislava - Linz - Passau Amadeus Star, 29.08.2022 Service is a bit like a 3* Hotel - not less, not more - not luxary as…
    Read more
  • La Belle France: Paris, Normandy and the River Seine (Paris - Paris) reviewer 4

    La Belle France: Paris, Normandy and the River Seine (Paris - Paris)

    1.0Bad
    Written on September 5th, 2022
    Run! Run for your dear life and make sure they don’t take your 7,020.00 euros (roughly $10,000 Australian dollars). It was a nightmare from the moment I stepped…
    Read more
  • Classical Rhine Cruise (Amsterdam - Basel) reviewer 5
    Written on August 7th, 2022
    All the staff were excellent. I especially would like to mention Stepan, Ana, Giovanni, Yani, Yasa, Raka, Vah, Bonbon, Titot, Dani, Christian. But everyone trea…
    Read more
  • H

    Classical Danube Cruise (Budapest - Passau) (9 destinations)

    4.0Good
    Written on July 31st, 2022
    Nettes Personal, gutes leckeres Essen. Schiff insgesamt in sehr gutem Zustand. Kabinen komfortabel Ausflugs Organisation, Abreise völliges Chaos beding…
    Read more
  • CH
    Written on July 17th, 2022
    The cruise itself was ok. The staff were lovely, BUT the offshore excursions were extremely disappointing with up to 80% cancelled for the English speaking peop…
    Read more
  • GT
    Written on July 5th, 2022
    We thoroughly enjoyed our cruise. It was well organized and the food was superb.
  • PS

    Classical Danube Cruise (Budapest - Passau) (9 destinations)

    4.0Good
    Written on June 24th, 2022
    Very happy with the responsiveness of the travel agents and thorough information provided by Tourradar. The reason for the GOOD rating and not EXCELLENT is beca…
    Read more
  • Classical Rhine Cruise (Basel - Amsterdam) reviewer 10
    Written on May 26th, 2022
    Very enjoyable experience, great cruise itinerary. Luftner Company ship and stuff wonderful:)

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About Lueftner Cruises

Lueftner Cruises ranks among the best-known organisers of river cruises on European waterways. Founded more than 30 years ago, the company has set new standards in luxury river cruising.
 
Innovative while rich in tradition, this Austrian shipping line with its excellent international reputation offers its passengers
 
outstanding comfort and quality accompanied by perfected service in an atmosphere of classic elegance, 
the highest possible degree of safety, which is guaranteed by the state of the art nautical technology deployed and by the experienced crew operating each AMADEUS ship,
the genuine commitment to observe the ecological principles and comply with the environmental measures that are fundamental to operating cruises safely and responsibly through the wonderful European landscapes.

Highlights

Long experience in the cruise market
Outstanding comfort and quality
Ecological and social responsibility
Memorable excursions to Europe main sights

Life Onboard

Entertainment
You can look forward to stimulating evenings and memorable experiences on our AMADEUS ships as we take it to our heart that our onboard ship experience is as lively and captivating as your time on shore! Varied folklore shows, insightful and intriguing lectures, regional themed evenings, culinary demonstrations and live music events are just some of the entertainments awaiting our passengers. In the evening, let our on-board musicians entertain you and perhaps take to the floor yourself and dance to some of your favourite tunes! Take time for something special – yourself!

Dining Experience
With loving attention to detail, the head chef on your Lueftner Cruises' vessel will create new and imaginative menus for you every single day. Drawing inspiration partly from the regions you travel through as well as the season, our chefs will produce fresh and authentic symphonies of flavour to tempt you away on a culinary voyage of discovery. Of course, you are always free to choose between your classic favourite dishes and sophisticated specialties, vegetarian alternatives and delicious gourmet treats. On all our vessels your taste buds go on a voyage of discovery too, as you enjoy the region’s culinary delights as well as its scenic delights. You’ll be surprised at the, as it were, symphonic temptations that emanate from the kitchen! Get the day off to a good start by tackling the magnificent breakfast buffet in our elegant Panorama-Restaurant. For lunch, there’s the choice between varied menus and buffet specialities in the restaurant and a light alternative in the AMADEUS Salon. In the afternoon our experienced patissiers produce exquisite desserts each day and spoil you with lovingly prepared cakes and pastries to go with your tea or coffee. Our carefully composed evening 5-course menus provide the tastbuds with all sort of surprises. We serve regional specialties of the countries we travel through, sophisticated menus, classic favourite dishes and vegetarian alternatives.

Shore Excursions

Excursions
All our cruises are designed so that you experience the best of the countries and regions that we travel through – primarily through our carefully planned programme of excursions with experienced English-speaking guides. How deeply you want to immerse yourself in a country and get to know its people is up to you. We offer you a range of different excursion packages that you can book at a discount in advance compared to paying for individual excursions on board. A river cruise offers you what is probably the most comfortable way to discover new countries, cultures and people. You can, for example, enjoy a choice wine tasting in romantic Burgundy, visit vibrant cities like Amsterdam, Cologne or Budapest, take a walk along the Black Sea or visit the Dutch Keukenhof during the tulip season. Whatever you decide, all our excursions are unique and are sure to be unforgettable!

À la carte – or in a well-priced set of excursions
Owing to the variety of available excursions it’s often difficult to choose between them – so on each cruise we offer up to four tailor-made and carefully composed sets of excursions that you can book in advance at favourable prices. You can, of course, still book all excursions individually, à la carte, for the point is for you to be able to select the shore programme that suits you best.

The AMADEUS concierge service
Feel like discovering the regions we travel through on your own? In that case we recommend you take advantage of our exclusive onboard concierge service. Whether you just want to make a dinner reservation on shore, stroll around the shops, get tickets to a museum exhibition or plan a private city tour, our experienced and well-connected concierge is on hand to provide recommendations and assistance at any time during your planning and will always have useful addresses available.

Experienced tour managers: ashore and on board
Our experienced cruise managers on board look forward to acquainting you with the highlights of the last two millennia of European art and culture and providing you with insights into the life and history of the regions through which we travel. Experienced local tour guides also accompany our shore excursions. With their regional expertise and genuine enthusiasm you can be sure they will take you on inspiring voyages of discovery so that you can gain a full appreciation for the region and its culture.

Amadeus Audio-Guides
You will be provided with feather-light, wireless AMADEUS Audio Guides during all of the land excursions. The receiver is carried around the neck or in a pocket and practical headphones enable you to hear every word of your travel guide all the time. It provides maximum flexibility and convenience without missing a moment of fascinating commentary. Our AMADEUS Audio System is, of course, also compatible with hearing aids.

Complimentary bikes on board
Away from the normal routes there are also many wonderful sights that are worthwhile seeing. What better way of getting to know a country and its people is there than setting off on an individual shore excursion on a bike? You can borrow one of our onboard bikes, free of charge, if you want to be independent ashore - electrical bikes are also available on request.

Health and Safety Concept

Social Distancing

Operational procedures on board have been arranged to ensure a minimum distance of 1.50 metres between each person.

Passengers are required to wear face masks (covering mouth and nose) in public areas onboard if the required minimum distance is not possible.

The crew will forego usual welcome rituals such as shaking hands, etc. until further notice.



Hygiene on Board

In comparison to other establishments on land, the river cruise industry developed proven hygiene standards already many years ago and these continue to remain valid. In addition to the measurements already in place, cleaning intervals for surfaces that are known as transmission platforms such as door handles, railings, gangways, key-boards, etc. will be increased.


Hand sanitising points will be installed in all areas on the ship with heightened passenger traffic (entrance, lobby, restaurant, Panorama-Bar, Amadeus-Club, sun deck and entrance and exit of crew areas). All cleaning and disinfecting products used on board have been specially rated by the individual manufacturers as being effective for the successful disinfection of coronaviruses.


Additional measures


An adequate supply of personal protective equipment such as face masks are available on board. However, tour operators should, encourage passengers to bring their own face masks.

For cleaning and disinfection on board the current valid guidelines of the “EU Healthy Gateway” will apply.

The air conditioning system is designed to discharge air to the outside of the vessel which prevents a re-circulation of air within the vessel. Additional technical measures and filter systems, which are used within the health industry, will be tested and implemented for critical areas such as public spaces. In addition, crew members are instructed to increase fresh air ventilation.

Cabin crew members are required to disinfect their hands every time before entering a passenger cabin and wear face masks while working in passenger cabins.

Items that can be shared amongst passengers (e.g. magazines, bar snacks, etc.) will not be offered until further notice.

• Passenger contact with certain, shared objects (e.g. menus, trays, etc.) will be reduced to a minimum and such items will either be disinfected or replaced if necessary.

Information and instructions regarding social distancing, sneezing and coughing etiquette as well as correct usage of disinfection stations and personal protection equipment

will be posted in public areas.

Cabin keys will be disinfected each time they are returned to the reception desk.



Restaurant - General Rules

A minimum distance of 1.5 meters measured from table corner to table corner in the restaurant, as well as in the Panorama-Bar and Amadeus-Club will be adhered to. Seating will be assigned by the Maitre’d to ensure the following seating arrangements:


Maximum of 4 Passengers per table (families are excepted from this requirement)

Passengers accommodated in the same cabins will share a table

Face masks are not required while sitting at the table. Depending on the amount of passengers onboard, we reserve the right to schedule two seatings for meals.



Shore Excursions

Shore Excursions will be organized in accordance with the local rules and regulations. These may vary depending on the country and can also differ for group sizes and maximum participation for guided tours and visits. In order to guarantee minimum distance requirements between participants while on excursion, the usage of wireless audio guides is mandatory.



Health of Passengers and Crew

Health Questionnaires:

Our partners will receive Health Questionnaires before the start of each cruise, which have to be completed and certified by all Passengers and Tour Leaders without exception. This ensures that only Passengers who meet the requirements outlined in the questionnaire will start their cruise with us. The Health Questionnaires will be collected by a crew member before embarkation.


It is our goal, in cooperation with our Partners and within the measures available to us, to safeguard and protect our Passengers and Crew from a possible infection.


Health of Crew:

All Crew members receive a medical examination before they come on board.

All Crew members are allowed to work on board only if they test negative for Covid-19 and if the test is not older than 4 days.

Continuous health checks and body temperature measurements will be administered for the crew while working on board.

All Crew will be provided with an adequate amount of protective personal equipment such as face masks/face shields, disposable gloves, etc. and will receive detailed instructions on how to use this equipment effectively.


Check In:

Access to the cruise ship will be controlled by a crew member positioned at the entrance of the vessel.

All Passengers have to pass a contactless body temperature check before embarkation. Passengers with a body temperature of 37.5° degrees or higher will be denied boarding.

All luggage handles will be disinfected in front of the ship before being delivered to the cabins by the Crew.

All Passengers and Crew are required to disinfect their hands each time prior to boarding the ship.

Proper social distancing between passengers at check in at the reception desk will be observed.

If scattered arrival on embarkation day (i.e. busses with arrival time separation) is not possible, additional waiting areas will be created in front of the ship and access to the gangway coordinated by a crew member.

In all cases, additional rules and regulations of the local port authorities will be observed.

Sustainability

By being fully committed to observing the ecological principles, Lüftner Cruises has taken a leadership position in meeting the growing challenges of environmental sustainability in river cruising. To reduce environmental impacts, Lüftner Cruises has implemented many energy and water-saving practices into the daily routine that include the use of a sophisticated computer calculations system to travel at the most fuel-efficient speed at all times, recording and monitoring of energy and water usage, energy-efficient lighting and appliances, preventive maintenance policy, reuse program for towels and installment of low flush toilets as well as the elimination of all styrofoam products on the ships. Lüftner Cruises is dedicated to a high level of service and all crew members are trained on environmental practices along with customer service.

This op has the following sustainability certifications:
Green Award

These are the initiatives that this operator has in place to make your adventure more sustainable:

Sustainability Programs
- Invests a percentage of revenue back into community projects or sustainability projects 

Reducing Carbon Emissions
- Offers carbon offsetting solutions to our passengers

Supporting Destinations and Local Communities
- Hires local guides
- Brings our passengers to locally run restaurants & businesses

Company Culture
- Educates passengers about sustainability while on tour

 
 

Lueftner Cruises Ships

Lueftner Cruises Guides

Questions & Answers

  • Are gratuities included?

    Gratuities to the ship’s staff, crew, and local guides are not included in your cruise price. If you choose to leave a tip or gratuities for staff this is at your discretion however if you would like a guideline of what tip is recommended it is usually € 5-8 per guest per day.
  • What payment methods are accepted on board?

    You can make payments by cash, bank card with Maestro symbol and credit card (Visa, MasterCard, Diners Club and American Express) on board. The currency on board is the Euro; however, the following currencies are accepted to settle your on-board account if needed: Swiss franc (CHF), British pound (GBP) US dollar (USD) and Norwegian krone (NOK).
  • I have a special dietary requirement can this be catered for?

    There is always a vegetarian option for all meals on board the ships, however, if you have other special dietary requirements or suffer from food allergies, please inform your cruise specialist at the time of booking. On a request basis, Lueftner's chefs will certainly provide special dishes suitable for people with conditions such as lactose or gluten intolerance and will do their very best to offer an alternative to every guest where required.
  • What is it like to dine onboard?

    You will enjoy an open seating and will start your day with a generous continental breakfast buffet to which the staff will be pleased to add various freshly cooked egg dishes straight from the kitchen. For lunch you can choose between varied menus and buffet specialities in the Panorama-Restaurant or a light lunch alternative in the Panorama-Bar. For dinner, Lueftner offers a carefully composed 4- to 5-course menu and vegetarian dishes are always available if required. Complimentary hot coffee and tea are available all day for your enjoyment.
  • What languages are used onboard?

    The languages on board all Amadeus ships are German and English. Unless otherwise stated, announcements, notices and trips during the cruise are made in both languages.
  • If required is there an elevator on the ships?

    All Amadeus ships have a guest elevator for you to use, which operates between the Mozart and Haydn decks. Please note the sun deck is not accessible by elevator.
  • Do you have laundry services available?

    Lueftner have an onboard laundry service which would be happy to take over the washing and ironing of your personal clothes for an additional fee. Please note that there are no dry-cleaning facilities on board.
  • Are there bicycles on board which can be used in free time?

    You can enjoy complete independence on your excursions with the onboard free on-board bicycle hire. Of course, Lueftner will also equip you with the appropriate accessories, such as bicycle helmets, etc. Please note bicycles can only be reserved through the Reception one day in advance of the time you wish to use them.
  • Is wi-fi available?

    Wireless Internet access is available on all Amadeus ships and is provided in all public areas of the ship.
  • What happens if I have a travel delay and unable to get to the ship in time for departure?

    If you experience a delay in travel, please contact the ship directly at the number provided in your final documents. It will then be decided whether the ship stays in port overnight and you can check in late or if you have to make your own way to the next port.
  • How much walking is required on the shore excursions?

    Some shore excursions involve an amount of walking and sometimes over uneven surfaces. The following coding system has been used to assist with identifying which excursions are appropriate for you. Please ask your cruise director for additional information as required. LEVEL 1: Minimum walking; excursion by bus with short photo stops. LEVEL 2: The excursion by bus is followed by a moderate walking tour. You may need to climb some stairs. LEVEL 3: The excursion by bus is followed by a longer walk. You may need to climb several stairs. LEVEL 4: Moderate walking tour. You may need to climb some stairs. LEVEL 5: Considerable walk with longer distances. This may include uneven surfaces and some stairs.
  • Do I need to take an adapter for any electronic devices I might bring with me?

    If you are bringing any electronic devices with you onboard an adapter/transformer may be necessary as the onboard power supply is 230V AC/50 H.
  • Is there a dress code on board?

    There is no strict dress code on board as Lueftner like their guests to feel comfortable, however, they do recommend elegant clothing for dinner and for special occasions. In regards to what clothing to pack here are some recommendations: Comfortable, casual clothing is appropriate both onshore and onboard and we suggest lightweight clothing that can be layered. Shorts are appropriate for most tours, however long pants may be required for inside visits on some excursions. Your cruise manager will advise when and if this is required. Mix-and-match color schemes work best to help keep baggage light. You will find a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option. Don’t forget to pack a lightweight, waterproof jacket (preferably hooded) or even a heavier-weight wind-breaker for cooler temperatures. Also, keep in mind that the ship, motor coaches and other venues visited on our itinerary are air-conditioned and may be quite cool. We recommend you that you pack a lightweight sweater or long sleeve shirts and carry them with you on excursions.
  • How much luggage can you take on board?

    On Lueftner cruises there are no restrictions with luggage in regards to the number of bags each guest may bring on board the ships, however, please bear in mind storage space is limited, and it is recommended that each passenger brings only one checked bag and one piece of hand luggage.

Contact our Travel Experts

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+1 844 311 8331

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!