Balkans Escape

Traveler Reviews

• 

  Lorena

  August 8th, 2022
  3
  The tour was okay. It was a 5 day tour, which I very quickly realized was way too short. Because it was so short, it...
  The tour was okay. It was a 5 day tour, which I very quickly realized was way too short. Because it was so short, it felt like the tour didn't really include much. First day was a travel day, so it was a free afternoon and an optional dinner. The second day was a full free day. That was already half of the tour because the last day is only departure. So it only felt like I did things as part of the tour for 2 days. I was not happy about the hotels either, they were super far from the city. The hotels themselves were not terrible, it was just really bad locations. Every hotel required either a local bus or Uber ride into the city. This added extra expenses and extra dangers because if we wanted to go out we had to find some type of public transportation back to the hotel at night. One of the hotels was right in front of a dumpster and all other buildings around it were industrial. It was a terrible location. This was my first impression with Contiki and not sure that I would do it again.Show more
  Traveled in July 2022
  

  Reply from: Contiki

  Thanks for sharing your honest review of the Mini Balkan; we always appreciate receiving these from our travellers. It's concerning to learn that there were a few aspects that you felt let this trip down, including the itinerary and the location of some of the hotels. We'll certainly share these concerns with our Operations Department for their consideration going forward, as we want to ensure that we are continuing to provide the amazing experiences to our valued travellers, as we have always strived to do here at Contiki. That said, we hope that you were still able to enjoy yourself overall as well as the chance to explore this part of Europe.

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  Nadsya

  August 4th, 2022
  4
  The trip was good. I would reconsider the starting point for the 5-day mini balkans tour. It was pointless to meet in...
  The trip was good. I would reconsider the starting point for the 5-day mini balkans tour. It was pointless to meet in Budapest for 3 hours before we drove directly to slovenia. Should we meet in Budapest it would make more sense to tour the city for a day with the group and mentor before leaving. The hotel we stayed at in Split was too far away from the town center and it felt incredibly unsafe. Other than these, the tour was good! The mentor Muz was knowledgeable and interactive. The places and special add ons were authentic and special.Show more
  Traveled in July 2022
  

  Reply from: Contiki

  Thank you for sharing your feedback. We appreciate your comments, and we are sorry to learn that you felt there were certain aspects of your trip that could have been improved and that a particular hotel did not meet your expectations. As such, we have shared your comments with our relevant departments to ensure the itinerary and accommodation continue offering our guests the best experience. However, it pleases us to learn that our Trip Manager was professional and was able to share their knowledge and passion for their destinations, along with their unique storytelling ability, which makes all the difference when adventuring through new places. That said, we hope to have the pleasure of hosting you again; until then, we remain committed to our guests.

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  Omer

  July 3rd, 2022
  5
  Excellent people, great service
  Traveled in June 2022