Oktoberfest (2 nights)

22 Reviews

• 

  Conor
  Written on November 2, 2018

  2.0 - Rather poor

  Absolutely disgusted. Abandoned in Paris on the home leg and left to get home ourselves. Everything was inadequate, disorganised, overbooked, overpromised, underresourced and underdelivered. What we booked was a supposedly all-inclusive glamping Oktoberfest... Read more

  

  Stoke Travel commented on this review

  Hey Conor, What you're saying sounds like a truly terrible time, like absolutely every aspect of the trip was a disaster and we're sorry to hear that's what you got out of your time. It doesn't sound like your usual Stoke trip. The missed bus-train, yeah, that did happen on the bus company but we have taken the blame and offered reasonable compensation. When that sort of thing happens it leaves a really terrible taste in some people's mouths and they then find fault in absolutely every single detail. But the place you've described doesn't sound like a Stoke Travel trip, and particularly not like Stoketoberfest, where not only do we include more, for less, than absolutely everybody out there, but we do so with providing the most fun for thousands of travellers from all over the world in mind. Of course it's not the Ritz, it's camping, but if your zips are zipped it's dry and if you're not expecting Michelin star food our chefs do a great job of providing hearty, healthy and damn tasty camping food to all too. But they are just the details, the main idea is that the guests enjoy themselves, meet people from all over the world, take advantage of the open bar, no matter what the ingredients might be in the free sangria. The place you described sounds nothing like that, so perhaps come again and try a real Stoke Travel trip? It's on us, you sound like you deserve a nice time.

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• L

  LaurenJane
  Written on October 4, 2018

  3.0 - Average

  Terrible customer service. Leading up to our booked tour, we were stuffed around by a member of the customer service team stating that they were sold out, then available, then sold out, then available, then sold out again. We then booked an unrefunfabld... Read more

  

  Stoke Travel commented on this review

  Hi Lauren Jane, Oktoberfest is a super busy time of the year for us and in-particular our customer service team. Yes we do sell out, and then have cancellations so re-open our bookings and then fill up again. We’re a popular Oktoberfest accommodation option so we suggest booking in early to make sure you secure your spot. I’ve had a look in our system and couldn’t find your booking, did you end up actually staying with us? Hopefully you will give us another chance to make it up to you, and you can join us at one of our world-famous festival campsites soon!

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• T

  TravisBell
  Written on October 3, 2018

  5.0 - Excellent

  I had such a blast at Oktoberfest through Stoke Travel. The transportation was easy and fun, thanks to my amazing tour guides, Angel Connally and Keo Robin. I hung out with them during the whole weekend and they were both very helpful and fun with finding... Read more

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• 

  Casey
  Written on August 10, 2018

  4.5 - Excellent

  I travelled with Stoke in 2017 it was an insaaaaaaaaaane time. The unlimited beer and sangria came in handy I didnt even notice the cold camping in Germany!! I had my alcohol blanket on for sure. The staff are incredible, some a little on the merryside, but... Read more

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• R

  Rosie
  Written on May 2, 2018

  5.0 - Excellent

  Overall the best experience ever!!! One thing that will make and break my holiday mems would be the amount of people. For partying it was the best but for queues for meals and drinks etc not so great, although staff handled it well! Whilst I was primarily... Read more

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• 

  Milou
  Written on February 13, 2018

  4.0 - Good

  It was so much fun! Would go again !

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• C

  Casey
  Written on October 18, 2017

  5.0 - Excellent

  I was there for the middle weekend, and the campsite was packed with people keen to party 24/7. I was tempted to stay at the Stoke bar with the crazy stokies but with the help of some new found friends made it to the Halls. Best weekend of my life

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• A

  Anon
  Written on October 3, 2017

  2.0 - Rather poor

  Excepting an "one of the best weekends of my life" but because of Stoke, Oktoberfest was a weekend from hell. I absolutely love camping and meeting new people which is why I picked Stoke however, it was nothing like expected. The grounds were absolutely... Read more

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• S

  shan
  Written on September 27, 2017

  5.0 - Excellent

  Oktoberfest was everything I hoped for and more. The staff were SUPER helpful. A staff member off shift even helped me search everywhere to find my passport, and we found it! Such an awesome weekend - i'll absolutely be returning next year, maybe even as... Read more

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• MN

  Marisa
  Written on September 25, 2017

  1.5 - Rather poor

  STAY AWAY FROM STOKE. Beware people!!!! Obviously wasn't going to be a warm and nice motel or hotel or AirBnB, but overall a shit and horrible experience. Definitely overpriced for camping in such a shitty environment. 1) The tents are old and disgusting.... Read more

  

  Stoke Travel commented on this review

  Hi Marisa, sorry to hear that Stoke didn't live up to your expectations. We appreciate your feedback, in fact we thrive on it to do better. However some of your complaints we must address. Stoke provide a large festival party camping experience. Our goal is for people to be surrounded by thousands of other likeminded travellers all there for a good time, within a affordable budget price with your main needs taken care of, so all you have to worry about is enjoying the party and the festival. The fresh meal preparation is government inspected and the highest standard are enforced. We prepare fresh local produce for meat lover, celiacs, and vegans alike, because we ourselves love great food and believe you should too. We provide unlimited local beer and wine on site for 10 bucks, live bands, DJs, and new friends for life. It's not for everyone but there a lot of people having the time of their life. Cold at night? Yep, it's Munich in Autumn. And depending on the time of day on the busiest weekends the toilets can get a little grubby and need improvement. This is a constant panacea for festival organisers world wide.. Open to your suggestions! We don't have a registered nurse on site. It is beyond our limits of responsibility. We do however have 24 hour security and first aid officers. Lastly 2400 were not poisoned. They were hammered drunk though.

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