Wonders of Turkey With Gulet Tour

Traveler Reviews

• WW

  Wendy5.0•June 2025
  Led by Goksu
  Really enjoyed this tour. Our guide Goksu (G) was really informative and engaging. Being Australian, we were...
  Really enjoyed this tour. Our guide Goksu (G) was really informative and engaging. Being Australian, we were especially honoured to visit Gallipoli. The gulet tour was a great way to relax during tour and balloon ride in Cappadocia was unforgettable. Turkiye is an amazing country.Show more
  Traveled in May 2025
  

  Reply from: Fez Travel

  Thank you so much for your lovely review. We’re delighted to hear you really enjoyed the tour and that Göksu made the experience informative and engaging. It means a great deal to know that visiting Gallipoli Peninsula was a particularly special moment for you, we understand how meaningful it is for Australian travellers, and we’re honoured to have been part of that experience. We’re also so pleased you enjoyed the relaxing gulet cruise portion and that the hot air balloon ride in Cappadocia was unforgettable. Thank you again for travelling with us and for your kind words about Türkiye. We’d be delighted to welcome you back on another Fez Travel journey.

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• AS

  Alexandra1.0•October 2024
  Buyer beware: scam tour company. This tour was the worst tour I’ve ever been on. I’ve always been on four or five...
  Buyer beware: scam tour company. This tour was the worst tour I’ve ever been on. I’ve always been on four or five star tours but this was rubbish. This tour guide was inexperienced. There are hidden costs which are misleading, and mean that whilst the tour may look like a bargain, you should expect to pay 400 more at least per person, if not more, to just do the basic tour, without any of the additions. Without the additions, the tour is being driven around to tourist shops where pushy staff intimate you. The tour guide was aggressive and shouted at multiple tour goers and offered almost no explanation on the sites. He was confusing and lost his trial of thought and would just trail off and not explain the sites clearly. It was very odd :( The tour is over priced for what you get also, which is really just someone driving you around, as you have to pay for everything else. The company asked us to pay for extras as soon as we got there, and we realised that they were actually pocketing money from some of the tickets as we looked at the ticket prices online. They only reimbursed us when we called them out. So if you do this tour, be aware that they will scam you where they can. I asked the tour guide if he could ask the staff in the stores we went to, to back off a bit and let us browse, and he shouted at me about this too. Other tour goers were shocked and asked if I was okay because his behaviour was disgusting. The food choices on the road were terrible. We would drive by multiple restaurants, only to be forced to go into tourist trap restaurants or gas station restaurants which had disgusting food. We kept asking to go to other places but the guide refused (clearly didn’t want to miss out on commission) and I saw him shout at other tour goers who had food allergies for wanting to check that the food was okay for them to eat :( My advice: pick another tour.Show more
  Traveled in September 2024
  

  Reply from: Fez Travel

  Thank you for sharing your feedback. We anticipated getting a negative review from you on different platforms regarding this matter. You asked for a compensation however we did not charge anything beyond what has been transparently provided in our tour details. We have communicated multiple times since September 9th regarding this matter, and in each instance, I have endeavored to clarify that the necessary information regarding the tour, including excluded services, was made available both online and through the documents we sent to you. Regarding your comment about Hidden Charges: Both on our website and the booking platform you used, it is explicitly stated that "Entrance fees are excluded" from this tour. You booked the tour on July 10th, and on July 11th, we sent you a pre-departure pack which also clearly stated the exclusion of entrance fees. The specific fees were listed on page 5 of this document. It is the responsibility of travelers to review this information thoroughly, including both inclusions and exclusions, to ensure they are prepared for any additional expenses during their trip. It is standard practice for travelers to review all provided information and inquire if any details are unclear. In your case, had there been any confusion, you had the opportunity to reach out before or after booking. Regarding your feedback about the guide, the guide you had is one of the most experienced professionals we have worked with for years. Your claim that "the tour guide was rude and shouted at multiple tour goers" is a serious accusation. If such behavior occurred, it should have been reported immediately to the management on the day it happened. This kind of behavior is something we would never expect from our guides, nor would our company tolerate it. it's important to understand that such accusations cannot be addressed or proven after the fact. Any concerns of this nature would have been best dealt with on the day they occurred, allowing us to take immediate action. We have received hundreds of positive reviews about this guide, and he is not a random assignment but someone we have worked with for years, who has successfully led hundreds of tours and interacted with thousands of travelers. Calling our company “scam” is a serious accusation. Our company has more than 1,200 five-star reviews. The Wonders of Turkey tour has had over 500 bookings since its inception in 2023, running every Monday from May through November. To date, you are the only traveler who has raised an issue regarding the exclusion of entrance fees. We take all feedback seriously, but we also value fairness.

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• DW

  David4.0•September 2024
  The the tour on a whole was good. The gulet boat trip was ok, boat needed a good cleaning and better communication of...
  The the tour on a whole was good. The gulet boat trip was ok, boat needed a good cleaning and better communication of daily itinerary, the one crew member who spoke English was very helpful.Show more
  Traveled in September 2024
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  Benjamin5.0•September 2024
  It was an experience beyond our expectations, history, culture and relaxation. And made new friends from the group...
  It was an experience beyond our expectations, history, culture and relaxation. And made new friends from the group that we traveled with.Show more
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  Traveled in July 2024
  

  Reply from: Fez Travel

  Thank you for your wonderful feedback on the Wonders of Turkey with Gulet Tour! We’re thrilled to hear that the experience exceeded your expectations, combining history, culture, and relaxation. It’s also great to know that you made new friends along the way—traveling with a group often creates lasting bonds. We appreciate your kind words and hope to welcome you back for more adventures in the future!

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