Magnificent France

Traveler Reviews

• KT

  Kim2.0•January 2026
  Hotels air conditioners are a joke, counting one bus to another like farms animals. Difference tour guides all time....
  Hotels air conditioners are a joke, counting one bus to another like farms animals. Difference tour guides all time. Would not travel with Europamundo ever again.Show more
  Traveled in January 1970
  

  Reply from: Europamundo

  Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand how important comfort, organization, and consistency are when traveling, and we regret that some aspects of the tour fell short for you. Regarding the hotels, we work with establishments that meet the standards of the category offered in each destination, and we understand that amenities such as air conditioning may vary depending on the country, season, and local regulations. Concerning transportation and group logistics, our itineraries involve coordinating travelers from different departures, which can sometimes require bus changes; however, we strive to manage these processes as efficiently and comfortably as possible. As for the tour guides, availability may vary by destination, but all guides are certified professionals selected to provide quality service and local insight. We regret if this did not feel consistent during your journey. Your comments are very important to us and will be shared with our operations team to help us improve. We genuinely appreciate your feedback and regret that we did not deliver the experience you expected. Kind regards, Europamundo team

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• MM

  Mazen4.0•August 2025
  Campanile Hotel at Limojes was not good , Mama Shelter Dijon their is no kettlefor boiling water and drink tea or...
  Campanile Hotel at Limojes was not good , Mama Shelter Dijon their is no kettlefor boiling water and drink tea or coffee , Breakfast not good in the Novotel paris last day...At Veseley visit no good organization for passengers to take lunch My suggestion : better to do dinner at the beginning of trip and at the mid and at the end of trip..the guides and the drivers was excellent.Show more
  Traveled in August 2025
  

  Reply from: Europamundo

  Dear Mazen, Thank you very much for sharing your feedback regarding the Magnificent France tour. We are sorry that some aspects did not meet your expectations. Regarding the hotels, all were carefully reviewed and meet the booked category: they are 4-star hotels, comfortable and suitable, though not luxury properties. Concerning the kettle in the room, this is not a common amenity in Europe, and this is always clearly indicated on our website prior to purchase. We regret that the breakfast at the Novotel in Paris did not meet your expectations; we will share your comments with the hotel for improvement. As for the lunch organization in Veselay, the itinerary is designed to optimize travel logistics, but we always take travelers’ suggestions into account for future trips. We are pleased to hear that the guides and drivers were excellent, and we truly appreciate your positive comments. Your feedback helps us continue improving and providing the best possible experience for all our travelers. Kind regards, Europamundo team

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• FM

  Fiona5.0•July 2025
  This was a great tour. We loved how Margaux our guide brought every place to life with stories about the history that...
  This was a great tour. We loved how Margaux our guide brought every place to life with stories about the history that were both captivating & educational. Margaux possess that rare combination of storytelling and intelligence to engage even the most difficult of people. Her natural energy and enthusiasm are contagious & our time with Margaux showing us the country she loves, felt way too short Margaux's command of English goes very deep affording her the ability to not just communicate, but comprehend personality quirks & smooth any situation. She also gets & makes jokes in English & explains French concepts with ease. Some locations which stand out for me are Rocamadour, Lourdes & Carcassonne - this really was a Magnificent tour of FranceShow more
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  Traveled in July 2025
  

  Reply from: Europamundo

  Thank you so much for your wonderful and thoughtful review! We’re absolutely delighted to hear how much you enjoyed the tour and that Margaux made such a lasting impression. Her passion, knowledge, and ability to connect with travelers truly make her a special part of our team. It’s great to know that the stories, humor, and cultural insights enriched your experience and that unforgettable places like Rocamadour, Lourdes, and Carcassonne stood out for you. We hope to welcome you back soon for another memorable journey! Europamundo team

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  ANDREA5.0•June 2025
  I am having a great time. The days are full of beautiful places and interesting things to see.
  Traveled in June 2025
  

  Reply from: Europamundo

  We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤

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• SQ

  Sherri3.0•July 2023
  Arturo, our second tour guide, was great - seemed knowledgeable, helpful, etc. The hotels were as expected -...
  Arturo, our second tour guide, was great - seemed knowledgeable, helpful, etc. The hotels were as expected - mediocre. The third tour guide, Patricia, seemed scatterbrained and didn’t even show up in Marseille to meet us. We were not clear whether it was her or a Europamundo scheduling issue. Overall, there were many organizational issues - not enough time in places, arriving too late at night and the only dinner option being the hotel. At the end of our trip, guests had to be taken to three different hotels which made us lose an hour and a half in Paris. In short…. Meh.Show more
  Traveled in July 2023
  

  Reply from: Europamundo

  Hi Sherri. Thank you for taking the time to leave us your review. We are pleased to learn that you had a positive experience with Arturo. Your message has been shared with him, and he was genuinely delighted to receive your feedback. We extend our sincerest apologies for the challenges you encountered during the tour. Our tour guides make every effort to adhere to the outlined schedule and fulfill the activities detailed in the itinerary. Unfortunately, In a few occasions, there are various factors that can disrupt this, including delayed passengers, weather conditions, traffic jam, and logistical constraints. Please be aware that, in accordance with our terms and conditions, Europamundo retains the right to modify itinerary details to adapt to the season or as deemed necessary by the guide. Moreover, in exceptional circumstances like breakdowns, traffic delays, adverse weather, or complex situations, the order of visits or destinations may be altered. Whenever possible, advance notice will be provided through your voucher information for foreseeable changes. As you correctly noted, our accommodations are not based on luxury hotels. It's important to acknowledge that standards, bed sizes, and room dimensions can indeed vary among hotels of the same category, not only across different countries but even within the same country. In an effort to provide utmost flexibility, we offer passengers the option to select specific sectors based on their circuit preferences, rather than booking an entire circuit and that is why passengers on the same bus might have diverse destinations, necessitating drop-offs at various hotels to continue their journey. We regret any inconvenience this may have caused you, and we genuinely appreciate your feedback, which assists us in our continuous improvement efforts. Thank you once again for sharing your experience with us. Europamundo team.

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  Deborah4.0•October 2022
  Overall, the trip was really good for me. The guide we had at first, Monica, was excellent! She was able to speak 3...
  Overall, the trip was really good for me. The guide we had at first, Monica, was excellent! She was able to speak 3 languages and because the English speaking group was so small, 5 of us, she took great care to ensure we were very comfortable and informed. We were sorry to lose her at Limoges as she went onto another tour going to Barcelona. The itinerary was good. I enjoyed the castles, vhateauxShow more
  Traveled in September 2022
  

  Reply from: Europamundo

  Hi Deborah , Thank you so much for your feedback! Thanks for the kind words about Monica. We can't wait to have you back. Europamundo team:D ❤

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  kirk5.0•August 2022
  I enjoyed the tour very much, due in large part to our guides, most particularly, Rakel. She was knowledgeable, fun...
  I enjoyed the tour very much, due in large part to our guides, most particularly, Rakel. She was knowledgeable, fun and helpful.Show more
  Traveled in August 2022
  

  Reply from: Europamundo

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤

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• HT

  Heather1.0•June 2022
  I started the tour on June 2 and while the sites we visited were good, the experience was disappointing. 1. This...
  I started the tour on June 2 and while the sites we visited were good, the experience was disappointing. 1. This tour was more of an independent/self guided tour. The guide would take us to the middle of our stop. tell us what time to meet back there or the bus. there was very little info given to us regarding the history, suggestions of what to see or places to eat. A detailed itinerary did not come until May 31. If I knew we would not have the opportunity to spend time to tour the city that we were staying in overnight i would have selected a different trip. the first morning we met at the bus. there were no introductions. the bus was freezing the guide was sitting downstairs and we were not checked on or given info. we changed busses at lunch in Tours At hotel campanile my room was stinky I barely slept. they couldn’t give us a different room because the hotel was booked. The guide gives very little info on the schedule and along the drive. the trip always seemed rushed. The times on the itinerary were often changed in the morning leaving us getting to the final destination hours later. On Day 6 in the morning bus was freezing in the afternoon from castle to marseille - a 4 hour drive it was too hot. When we took a break i asked the guide if they knew it was hot upstairs and he said the air conditioning isn’t working. However, he never once communicated that with the guests. The guide had us back on the bus to leave and the driver locked the doors, turned the bus off and went for a cigarette and washroom break while we were suffering from the heat! Is it customary on a guided tour to have clients take their suitcases to and from the coach? This differs from other guided tours I have taken. Covid safety measures. Some seatbelts on the bus on Day 6 did not work. The only bus that appeared to be cleaned is from Day 7. There is no masking regulation/suggestion. The guide appeared to have a cold. Two guests who left Day 7 tested positive for covid. We were not informed of this. we were not told there would be multiple pickups and drop off of guests. That is a big concern for some guests. I asked about seeing a doctor on day 2 or 3. He told me to call my insurance company - never followed up with me to see if I needed anything. There was no rotation of guests so that everyone gets a chance to sit up front. In my experience the tour guide: Greets everyone on the bus in the morning. How was your stay? Did you empty your safe. Then tells the guests how the day will proceed. As you are driving the guide gives information regarding the area in which you are travelling. When you arrive at a stop the guide walks you through the area and gives the history. for example a church visit - the guide goes with the guests, gives the history and then makes suggestions for other things to see in the area and restaurants to visiit. None of these occurred with the Magnificent France tour. Day 6 on our itinerary did not have any detail other than the stops. when i asked the guide about what we would be doing he told me to look at the itinerary. i explained that it’s not there. He then told me individually. I asked him to announce it so everyone would know. some guests couldn’t access the itinerary. I felt like asking questions or for a bathroom break, when driving more than two hours, was not welcome. It seemed to me that guide had never led a tour prior to this. I am less than satisfied with this experience. Regards, Heather TaylorShow more
  Traveled in June 2022
  

  Reply from: Europamundo

  Unfortunately it is difficult to say what the group dynamics on any given trip will be like, and however our team always does their best to accommodate everyone as best they can. That said, we appreciate that you may be looking elsewhere for your next adventure, and as such, we are wishing you the all the best. Europamundo team :D❤

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