Beautiful Puglia and Campania

Traveler Reviews

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  Dianne

  January 16th, 2026
  4.0
  We didn't know before we signed up there would be three languages. I would now ONLY go to a one language tour. It wa...
  We didn't know before we signed up there would be three languages. I would now ONLY go to a one language tour. It wa s very distracting. Should have been given a map with sites at each city.Show more
  Traveled in January 2026
  

  Reply from: Europamundo

  Thank you for your feedback. We truly appreciate you sharing your experience. We’re sorry to hear that the multilingual format felt distracting. Our tours are designed to welcome travelers from different countries, but we understand that some guests prefer a single-language experience, and your comment will help us improve our communication. Thank you as well for the suggestion regarding city maps — we will share it with our team. We hope you were still able to enjoy the destinations and would be happy to welcome you again in the future. Warm regards. Europamundo team

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• A

  Angelina

  August 7th, 2025
  2.0
  It was disappointing that the hotels during the tour except for Rome where definitely not 4 star. At each...
  It was disappointing that the hotels during the tour except for Rome where definitely not 4 star. At each destination we were left to explore on our own without any city tour involved by the tour guides. We were just shown our meeting point and then left to find any landmarks on our ow. Our tour information did not mention that we would be joining a different group at a certain point of the tour towards the end of which was disappointing as we just got to know the people on the tour and we were separated and many went on to join other tours. It was very confusing and we were left at the hotel to join another bus and it's group the next morning. This needs to be mentioned in the tour itinerary of this so we are aware of changes from the start. In terms of booking a pre night with your organization it would be feasible for the booking to be at the hotel you are leaving from for the tour. We arrived in rome and did not know if we were .been picked up from. The itinerary said one hotel and we were taken to a different hotel. This caused unnecessary stress. Your itinerary needs to be more clear of all these points I have my mentioned above. I had to keep asking what was happening via WhatsApp to ensure what was happening. I would think twice before booking another tour with your organization as I felt we were constantly wondering what was happening day to day especially when we were left in Naples and the guides could not tell us what time we would be joining the next tour bus in the morning.Show more
  Traveled in August 2025
  

  Reply from: Europamundo

  Dear Angelina, First of all, thank you for sharing your impressions of your recent trip with us. We are truly sorry to read that some aspects did not meet your expectations, and we appreciate the opportunity to clarify certain points. Regarding the hotels, please note that all accommodations provided during your tour were indeed 4-star establishments. However, the classification of stars can vary depending on the regulations of each country, and this may sometimes generate a different perception. We have reviewed the hotels assigned to your departure, and we can confirm that they maintain very good ratings from our passengers and meet the standards required. It is also important to mention that, as indicated on our public website before booking, in the personal My Trip section and in the Europamundo app, our hotels are of good quality but not luxury properties. In terms of free time without a guide, this is also explained in the itinerary prior to purchase. On some days and in certain cities, we include moments of free time so that passengers can explore at their own pace and focus on the places they wish to see. Many travelers value this flexibility, although we understand that it may not be what you personally expected. With regard to the change of group, this possibility is mentioned in advance on our website. Europamundo tours are multicultural and flexible, allowing travelers to choose different routes and cities. This sometimes requires adjustments and exchanges between groups, always coordinated so that passengers can continue with their itineraries. About the hotel assignment before and after the tour, these are always subject to availability. For that reason, the hotels are confirmed a few days before the circuit begins, as explained both at the time of booking and through the My Trip link and our app. We take note of your comments regarding clarity of communication and will share them with the corresponding department. Finally, we are glad you were able to rely on our WhatsApp emergency service, which is precisely designed to support passengers in case of doubts or unforeseen situations. We apologize if this made you feel uncertain at some points, and we will work to improve clarity. We sincerely regret the inconveniences you felt during your experience. However, if you wish to travel with us again in the future, we will be delighted to assist you in advance with any questions or clarifications to ensure that everything is clear and that you can enjoy your trip with complete peace of mind. Kind regards, Europamundo team

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• 

  David

  December 14th, 2024
  5.0
  Raid and Evan were great guides. They were with us for the first part of the trip. Showing us the best places to go...
  Raid and Evan were great guides. They were with us for the first part of the trip. Showing us the best places to go and walking with us. Then 2 woman took over the trip. They did a lousy job being guides. They didn't talk to us much and didn't make sure we saw the best parts. The woman might as well have been the driver of the bus. I would go on another tour with Raid anytime.Show more
  Traveled in December 2024
  

  Reply from: Europamundo

  Europamundo is dedicated to providing our guests with an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described. Europamundo team :)❤

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• 

  Stefania

  October 3rd, 2024
  5.0
  Wonderful tour: I'd like to recommend it!
  Traveled in September 2024
  

  Reply from: Europamundo

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤

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