Rockies Western Canada Iconic Sites: 8-Day Tour

Traveler Reviews

• KB

  Kendall5.0•June 2026
  Corey was a great tour guide. The western Rockies are beautiful.
  Traveled in June 2026
  

  Reply from: Discover Canada Tours

  Rockies are truly beautiful and we're happy to hear Corey was a great guide. Safe travels back home, we hope to welcome you back sometime soon! Discover Canada Tours Customer Service Team

  Show more
• BC

  Basil5.0•October 2025
  It certainly was a wonderful experience with Ian and Gavin, all logistics well planned and the itinerary was perfect,...
  It certainly was a wonderful experience with Ian and Gavin, all logistics well planned and the itinerary was perfect, helped by the exceptionally perfect weather throughout!Show more
  Traveled in October 2025
  

  Reply from: Discover Canada Tours

  We're honored to hear you had a wonderful experience in company of Ian and Gavin. Thank you for your review!

  Show more
• 

  Kate3.0•October 2025
  The itinerary was good and enabled us to see the key sites. Day one - we did not see Brandywine Falls, offered an...
  The itinerary was good and enabled us to see the key sites. Day one - we did not see Brandywine Falls, offered an optional walking tour. Day two - due to a change in itinerary, we did not enjoy a salmon BBQ lunch. We were provided with a packed lunch with no consideration of life-threatening allergies. I could not eat what was provided and hence had no lunch. Day three - did not visit Spahats Falls. We were offered additional optional tours. Day four - all items on the itinerary were provided. Day five - Visit to the Glacier Adventure was hazardous as we were not adequately dressed. We had specifically asked the guide the day before about suitable clothing and footwear, advising that we had wet weather clothing and hiking boots, and told these would not be required. Wore sandshoes which were totally inadequate for the conditions on the glacier. Day six - Did not see or hear about HooDoos (as per itinerary). Got a distant glimpse of Banff Springs hotel. Day seven - all items as per the itinerary were provided. Day eight - visit to the winery was very disappointing, and as one guest noted, it was like going through a McDonald's drivethru. The tasting was dreadful, no information was provided about the winery or the regional wines, the girls' only interest was in the on-selling of their wines which were not good. All passengers provided this feedback to our driver/guide. Perhaps the biggest disappointment was Marcos. He was really only a driver. He provided limited to no information about the history of the sights, but spent a lot of time discussing his personal life and businesses. Perhaps this was because we were his final tour group for your company, and he did not care anymore? Given that he repeatedly said he liked doing our "premium" tours, this was not the experience we got. For the price we paid for this tour, I would expect the guide to be knowledgeable about the areas we visit and to inform us about the historical and cultural significance of the sights we see and experience.Show more
  Traveled in September 2025
  

  Reply from: Discover Canada Tours

  Dear Kathryn, Thank you very much for taking the time to share such detailed feedback about your experience on our Western Canada Iconic Sites Tour. We’re truly sorry to hear that the tour did not meet your expectations, and we would like to extend our sincere apologies for the issues you encountered. While we’re pleased that you enjoyed the overall itinerary and had the opportunity to experience many of Western Canada’s highlights, we recognize that several aspects of your tour fell short, particularly regarding communication, dietary considerations, and guiding quality. Your comments about the missed stops, the unsuitable lunch option given your allergies, and the limited commentary from your guide are all concerning and not reflective of the level of service we strive to provide. Regarding the salmon BBQ lunch, we want to clarify that this experience was removed from the itinerary earlier this season based on guest feedback about the overall quality of the meal. We communicated this change to all guests by email prior to departure and arranged a packed lunch instead. We truly care about our customers and take feedback very seriously, as it allows us to continuously improve the experiences we offer. The change to the salmon lunch was made because we actively listen to our guests and want to ensure that every part of the tour reflects their expectations. Your feedback is therefore very valuable to us, and we will carefully review it with our operations team to help us continue enhancing our services. We also take your comments about your guide, Marcos, seriously. Our guides play a crucial role in bringing the regions we visit to life through their knowledge, storytelling, and attention to guest needs. We will be reviewing your feedback with Marcos directly and using it as an opportunity to reinforce our standards and training around tour commentary, professionalism, and guest engagement. Additionally, your remarks about the winery visit are very valuable. While this stop generally receives positive feedback, your experience highlights that consistency is key. We’ll be sharing your comments with the winery management to ensure future tastings are more informative and welcoming for our guests. We truly regret that your experience did not reflect the premium standard we aim to deliver. Please rest assured that your feedback will be discussed internally with the team. Thank you again for bringing this to our attention. We hope that, despite these disappointments, you were still able to enjoy some memorable moments in Western Canada. Should you wish to discuss your experience further, please don’t hesitate to reach out to us directly, we would be glad to speak with you personally. Kind regards, Bryson, Senior Sales Manager

  Show more
• 

  Robert5.0•September 2025
  Memorable experience
  Traveled in August 2025
  

  Reply from: Discover Canada Tours

  Thank you for your review Robert. We're happy to hear we were part of a memorable experience and we hope to welcome you back sometime soon!

  Show more
• VP

  Vincent5.0•August 2025
  Good experience. The sites are fantastic. The hotels and accommodation were at an above average standard. The guide...
  Good experience. The sites are fantastic. The hotels and accommodation were at an above average standard. The guide was personable and effective.Show more
  Traveled in August 2025
  

  Reply from: Discover Canada Tours

  Hello Vincent, Thank you for your 5-star review. We are happy to hear that you had a great time on our Rockies Western Canada Iconic Sites Tour. It was our pleasure hosting you on this tour and we hope to see you on one of our tours again in the future. Kind regards, Lisanne Discover Canada Tours

  Show more
• 

  Sally5.0•July 2025
  I am reviewing the Western Canada Iconic Sites Tour that my husband and I undertook between 12-19 July 2025. If we...
  I am reviewing the Western Canada Iconic Sites Tour that my husband and I undertook between 12-19 July 2025. If we could give this tour 10 stars we would. It was absolutely amazing from start to finish. It was a pleasure to book this tour with Lisanne S from Discover Canada Tours. She was a pleasure to deal with and very responsive to my many emails. I had read the FAQs on the Discover Canada Tours website prior to travel and I had noticed that you could pay an additional $100 to reserve the two front seats for the duration of the trip. We did that thinking that we would have a great view of the scenery out the front of the bus. Unfortunately what we didn't know at the time was that the bus that we would be travelling in wasn't a big coach (which turned out to be great) and the view from the two front seats was actually obscured by the bulkhead of the vehicle. As it turned out, given there were only 9 passengers it wasn't an issue as we were able to move into other seats. However we would not have paid extra and booked these front seats if we had known about the obstructed view of this vehicle. From the moment we met our driver and guide Will S at Canada Place we knew we were in safe hands. He was an amazing guide and equally important to us a competent and safe driver. No mean feat when you are driving a heavy vehicle and negotiating jam packed car parks (as most were) while we were visiting all the beautiful tourist destinations in the Rockies. Will was personal, approachable, flexible, helpful and very knowledgable. It was so interesting listening to him on the mic as we drove through the Rockies hearing of the details and history of the places we were driving through. He often would say that he had 'brushed up' on the information he was giving the previous evening. Now that's dedication. We were a small group of 9 which made interaction with him very easy. It was nice that he interacted with us all socially as well. We enjoyed lovely dinners together and he is a mean 'dice game' player...! We were lucky to have great weather on our tour. But the one day that it was a bit drizzly, overcast with low cloud was the morning we were due to go up the Banff Gondala. As we met at the appointed time in the foyer Will said he just had to make one phone call and we would be ready to go. Turns out he called the Gondola people and asked if they could move our trip to the afternoon when the weather was due to clear. What a considerate thing to do as we wouldn't have been able to see a thing had we gone up at the appointed time. That meant we had a couple of hours free. But instead of letting us loose in Banff to do our own thing he kindly drove us round on a little sightseeing tour - marvellous. Another example of his kindness was when half the group were going on a wildlife evening tour in Jasper. He took those that weren't on the tour to a another beautiful lake for an hour or so. Just so they weren't sitting at the hotel. The accommodation on the trip was fabulous. The only thing to mention is that the hotel in Banff (Canalta Lodge) is listed as 'centrally located' but we wouldn't call it so. It was at least a 15 minute walk into the main area of town. It was a lovely hotel and we enjoyed our stay - but it might be prudent to remove the 'centrally located' statement from the itinerary. All the other hotels were definately centrally located and of a high standard. My husband and I will remember our tour of the Rockies for a long time to come - our photos don't do them justice. We have wonderful memories of the places we visited and the great group of people we had as our travelling buddies. It was special being part of such a small group as we were in a smaller vehicle and able to get into some of the spectacular falls that the bigger coaches wouldn't be able to. Will advised that it was his first time visiting a couple of them also. Cudos to the Discover Canada Team for taking note of the suggestions of previous passengers and extending this tour for an extra day and to Will in particular for making this trip one that we will remember for a long time. He is an absolute delight and a credit to your Company. Liam and Sally Canberra, AustraliaShow more
  Traveled in July 2025
• JM

  John5.0•July 2025
  Guide was outstanding! Did all he could to make the memorable. Just plain excellent!
  Traveled in July 2025
  

  Reply from: Discover Canada Tours

  We're honored to hear you had an excellent tour through Western Canada. Thank you for choosing Discover Canada Tours, we hope to welcome you back soon!

  Show more
• A

  Angela5.0•June 2025
  Led by Meghan
  Our guide Meghan was fantastic and looked after us very well. She was totally professional when dealing with issues...
  Our guide Meghan was fantastic and looked after us very well. She was totally professional when dealing with issues that arose with different personalities and bent over backwards to ensure we all had the tour we dreamed of. I can highly recommend this tour. Accommodation was great. There were WOW moments around every corner and ample opportunities to partake in activities that interested us ?Show more
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  • 
  Traveled in June 2025
  

  Reply from: Discover Canada Tours

  Thank you for sharing photos of your tour, these look amazing! We appreciate your feedback and are glad to hear Meghan was a fantastic company, we'll be sure to pass your comments to her. Thank you for your review, we hope to welcome you back soon.

  Show more
• MF

  Marta5.0•June 2025
  We really enjoyed our 8 day tour to the Western Rockies. Our tour guide, Meghan, did a great job navigating our bus....
  We really enjoyed our 8 day tour to the Western Rockies. Our tour guide, Meghan, did a great job navigating our bus. She stopped often to view stunning scenery or engage in an fun activity to break up the long periods of driving. The small group size (21) was nice. If you want to see a lot of beautiful Canadian scenery without the hassle of driving, this tour is for you.Show more
  Traveled in May 2025
  

  Reply from: Discover Canada Tours

  We're happy to hear you had a great time exploring Western Canada with Meghan and that you enjoyed the beautiful scenery at the Rockies. Thank you for your great review and for choosing Discover Canada Tours!

  Show more
• DF

  Desley5.0•May 2025
  Informative guides ⭐️⭐️⭐️ Comfortable coaches ⭐️⭐️⭐️ Just the right amount of comfort stops ⭐️⭐️⭐️
  Informative guides ⭐️⭐️⭐️ Comfortable coaches ⭐️⭐️⭐️ Just the right amount of comfort stops ⭐️⭐️⭐️Show more
  Traveled in August 2024