Discover Canada Tours Reviews (212)Write a review
SuzetteWritten on August 19th, 2020In four days we cover all the Rocky Mountain and small valleys. Our tour guide was very knowledgeable, friendly and accommodating, I felt so safe with our exp…Read moreDiscover Canada Tours commented on this reviewHello Suzette, Thank you so much for taking the time to write us an awesome review! We are happy to hear you had a great time with us. Hope to see you on tour with us again int the future! Chanel- Discover Canada Tours
AngelicaWritten on January 19th, 2020Our tour guard Angie was phenomenal, 5/5 stars just for her energy and enthusiasm. She really made the entire experience seamless and wonderful. The lodges we s…Read moreDiscover Canada Tours commented on this reviewThank you very much for your amazing review, Angelica! Hope to see you soon again!
RonaldWritten on January 16th, 2020Cannot say enough good things about North Air and the staff at Inn on the Lake!! Would definitely recommend it! We are planning on going back again!!!Discover Canada Tours commented on this reviewThank you very much for sharing your amazing experience, Ronald! We are glad to hear that you enjoyed your time in the Yukon and hope to see you soon again! :)
RonaldWritten on January 16th, 2020The bus driver Dennis was great! The hotels were good and comfortable but most had no where to eat. The remainder of the trip was barely tolerable. I do not con…Read moreDiscover Canada Tours commented on this reviewGood Morning / Evening Ronald, My name is Graham and I am the Operations Manager at Discover Canada Tours I am sorry to hear about your dissatisfaction with your Rockies tour. I apologize if you found the guide unsure of herself. We have had many positive reviews for this tour and for our guide. Unfortunately throughout this particular weekend the guide was dealing with a very serious and critical situation. I was in constant contact with her and generally it seemed like the tour was going well. As you mentioned Canada is a very large and the distances are far. Our Rockies 4 day product is geared towards those who have minimal time and would like to see as much as possible within the limited time frame. We try to keep the food stops during the day to a minimal. We do have a Premium 5 day product that offers more time at each stop, the distances you have to travel however remain the same, but it is a much more relaxed experience. Participating in the tour in the winter unfortunately means there are fewer hours of daylight to work with. Regarding the injury to your family member. I followed up with the guide and usually all our contracted buses have medical kits on board. I was surprised to hear they did not and have followed up with our suppliers. We will also be reaching out to our suppliers in Banff regarding the ice walk. Discover Canada Tours will be happy to refund you for the ice walk as you were not able to participate in it. If you could send me the medical records that would be very helpful for us in securing a refund from the supplier. Regards Graham Wood Graham@discovercanadatours.com
LeahWritten on December 29th, 2019I am looking for another one to book, I enjoyed it so much.Discover Canada Tours commented on this reviewThank you for sharing your experience! We can't wait to see you on our future tours!
GrahamWritten on December 28th, 2019Absolutely amazing!!!! Discover Canada was a good company that planned a nice voyage. Erik was outstandingly phenomenal tour guide, one of the best!!!!!!!!Discover Canada Tours commented on this reviewThank you very much for your amazing review!
ElizabethWritten on December 3rd, 2019I cannot say enough good things about this tour!! It was very relaxed with plenty of time at the different stops. Our trip made even better by our great tour gu…Read moreDiscover Canada Tours commented on this reviewThank you very much for sharing your experience!
AnonymousWritten on November 15th, 2019Our tour guide Matt made the 5 days we spend in British Columbia and Alberta absolutely unforgettable. He went above and beyond for every single person on the t…Read moreDiscover Canada Tours commented on this reviewHi Jack and Jessie, We love Matt as well! We will be sure to pass your kind words to him. We hope to see you on another adventure with us soon!
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Discover Canada Tours Safety Protocols For All Tours
With travel restrictions slowly being lifted, Discover Canada Tours is committed to ensuring that the safety of all our guests is our top priority. We will be implementing a number of safety precautions on all our tours.
We are working with the provincial and federal governments to assess the number of passengers that we will be carrying per tour. Be assured that we will be following every regulation that is laid out.
Before departing on any tour, we will be taking a number of precautions before guests are allowed to board the bus.
We will be doing a contactless check-in process. Details of the exact check-in process will be given to you on the day of your departure.
You will be required to answer a series of questions:
Do you have a fever or a cough?
Do you have a fever and difficulty breathing?
Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
Are you the subject of a provincial/territorial or local public health order?
We will also be using a highly calibrated non-contact temperature gun to measure the temperatures of all guests. If you have a temperature of 37.3 degrees celsius you will not be able to board the bus.
Please adhere to the 6 feet rule when gathering at the departure point.
We will be taking strict precautions during the tour. All guests will be required to wear cloth and/or non-surgical facemasks for the duration of the tour while on the coach or when it is impossible to maintain the 6-foot distance. There will be ample hand sanitizer available on all our coaches. We encourage all our guests to regularly use this sanitizer, especially after boarding the bus after visiting an attraction. We will be sanitizing the coaches on a daily basis by wiping down all contact surfaces.
We encourage all guests to partake in keeping themselves and others safe. If you need to sneeze or cough, please do so into your elbow, wash your hands regularly, use hand sanitizer after visiting an attraction, keep your distance from other guests, at least 6 feet, and most importantly respect others.
If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour.
Employees receive daily wellness checks as well as perform regular self-assessments to ensure they are healthy and symptom-free.
We have also updated our rooming options. You will now be able to book five room types. All rooms require guests from the same party apart from our Share Room option.
Shared Room with one other solo traveller of the same sex (price is based on Double Occupancy)
The safety and wellbeing of our guests are paramount. We look forward to seeing you on one of our tours soon.
Contact our Travel Experts
+1 844 311 3006
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!