Classical Italy and Switzerland

8 Reviews

Excellent

13%

Good

50%

Average

38%

Rather Poor

0%

Bad

0%

• AG

  Anne
  Written on October 17, 2018

  3.0 - Average

  The initiatory was good. But the group was much to large.

  

  Europamundo commented on this review

  Hello, receive a greeting. It's good that your travel experience was good, that pleases us a lot. Your comments are very useful for us. Best regards.... Cynthia from Europamundo

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• MS

  Muhammad
  Written on August 20, 2018

  2.5 - Average

  extremely disappointed including few more together with us.we might not book any tour with you in future

  

  Europamundo commented on this review

  Hello Muhammad Saleem, receive a warm greeting from us. I would like to know what were the aspects that disappointed him, can you explain a little more please. We really appreciate your words, they are very important to us. Best regards.... Cynthia from Europamundo

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• AG

  Anuja
  Written on July 22, 2018

  3.0 - Average

  Wifi did not work in any of the hotel rooms except the last one in IBIS Zurich. Absolutely needed to check email. Wifi in the transport was NOT great either. Included meal in Grindelwald was just basic salad, pasta and 1 small scoop of ice cream, hunger not satisfied. There were no eating places near the hotel in Rome ( Colombo)- also the tap in the bathroom kept dripping all night and could not sleep. Itinerary was flawed in the sense that we had very little time in grindelwald- had to leave grindelwald at 2.30 pm and paragliding time was 3 pm so could not do that. Catalogue included city of vatican tour, but there was no such guided tour and had to be paid separately.

  

  Europamundo commented on this review

  Hello Anuja, receive a warm greeting from us. I would like to tell you that hotels in Europe, because they are such old buildings, usually do not have all the facilities of technology such as Wi-Fi, in reality there are few more modern chain hotels that include it, once clarified that situation I regret a lot that I did not have all the access to the internet I wanted but because of the very characteristics of the hotel that works like that. As for the comments of the other inconveniences such as the tap that leaked, lunch very little and that the time of visit in Grindelwald was very little, we are going to take them very much in order to correct them in future tours, really they are a lot utility to be able to improve. As for the entrance and time in the Basilica of St. Peter of the Vatican that does not need guidance, since the entry is free and can do it on their own. What is charged and done with a guide is the optional excursion to the Vatican Museums and the Sistine Chapel. I hope that at a general level if you have been able to enjoy your trip! We remain at your orders for when you require it. Best regards..... Cynthia from Europamundo

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• JR

  Janet
  Written on June 11, 2018

  4.5 - Excellent

  Our guide, Irene Diaz, was awesome! She had to deal with some difficult travelers in our group, and she handled it like a saint. Our bus and driver were great, except for no bathroom facilities available on the bus. Only negative with the hotels was not great air conditioning in all but one. Lots to do in a limited amount of time, so felt rushed on several activities.

  

  Europamundo commented on this review

  Hello Janet, receive a warm greeting from us. It's good that Irene Díaz seemed such a good guide. We're going to send her comments to her so she can be very happy. I regret that the bathroom did not meet your expectations, but that issue is forbidden, it is only used in case of an emergency. I understand perfectly that they have felt a little hurried but this is due to the operation of the circuit and thus be able to fulfill all the scheduled visits. We are at your service. Cynthia from Europamundo.

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• WW

  William
  Written on May 26, 2018

  4.0 - Good

  We enjoyed our tour very much! Meeting other nationalities add the Fun! The Hotels are average. Breakfast was just fine. The guides Alberto and Irene were two wonderful people! Teresa who joined in on our last day of the tour is also another asset to Europamumdo. God Blesses you and hope I could again use Europamumdo for my future travels...

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• TS

  Taj
  Written on April 9, 2018

  3.5 - Good

  Overall this was a good tour that included major landmarks in Italy and Switzerland. The hotels are of average quality and in one instance there was no water at all for the whole day due to a pipe break. The hotel did not apologize, nor there was any compensation. In certain situations we have to pay for some services and the breakfast in certain hotels was not that great. Our tour guide: Albert Gomez was a great guy and he took care of all and was very polite and patient in dealing with everyone's need. That made the difference to the whole experience.

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• EY

  Elizabeth
  Written on April 8, 2018

  3.5 - Good

  Tour was exactly as described. Hotels while not fancy, all served the needs. Tour guide very pleasant. First tour ever and appreciated the ease of it. Worth the challenging moments that come with group dynamics, most notably group members not being punctual and delaying the whole group.

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• SN

  Srimanta
  Written on October 11, 2017

  3.5 - Good

  The tour was excellent. Specially the europamundo guide Diego. He was fun and very informative guide. Had a very good time.

  

  Europamundo commented on this review

  Hello Srimanta! We are delighted that you enjoyed your journey with us! We'll pass on your good comments on to Diego, who will be very happy!! Best, Roig from Europamundo

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