Beautiful Puglia, Southern Italy and Sicily

Traveler Reviews

• LH

  Lorraine3.0•June 2026
  I loved my guides Carmen and Raid . Both were kind knowledgeable and very helpful. But the tour is geared to care for...
  I loved my guides Carmen and Raid . Both were kind knowledgeable and very helpful. But the tour is geared to care for the Spanish speaking people English speaking people are a second priority. It’s too fast paced need to have more time in placesShow more
  Traveled in June 2026
  

  Reply from: Europamundo

  Dear Lorraine, Thank you very much for your kind message. We are delighted to hear that you had a positive experience with our guides, and we will be sure to share your feedback with them, as it is greatly appreciated. We would also like to clarify that, unless explicitly stated otherwise, our tours are bilingual. Our guides follow a standardized script to ensure that all passengers receive the same information and level of care, regardless of the language. While Spanish may sometimes seem more extensive, as it generally requires more words than English to convey the same ideas, the content delivered is equivalent in both languages. Additionally, all details regarding the daily itinerary and included visits are provided prior to the trip, allowing passengers to make an informed decision at the time of booking. Thank you again for your feedback, and we hope to welcome you again in the future Europamundo Team

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  Julie4.0•June 2026
  We really enjoyed our trip. The hotels were mostly very good although we thought the Ergife Horel was too expensive...
  We really enjoyed our trip. The hotels were mostly very good although we thought the Ergife Horel was too expensive for having no refrigerator or tea & coffee making facilities in the room & the position of the hotel too far from Rome Termini requiring a taxi to & from the hotel. We enjoyed the included dinners & a lunch - they were very good quality. The bus we had (Rental Bus) was a bit run down the curtains were all tattered. Our quide Raid was very good! We appreciated the English speaking guides we were given on some parts of the tour. We would recommend this trip - we really enjoyed Sicily.Show more
  Traveled in May 2026
  

  Reply from: Europamundo

  Dear Julie, Thank you very much for your kind message. We are delighted to hear that you enjoyed your trip, and we truly appreciate you taking the time to share your feedback. Please rest assured that your comments will be forwarded to the relevant departments, as they are very valuable in helping us continue improving our services. Regarding the concerns mentioned about the amenities, we would like to clarify that these are managed directly by each hotel and fall outside of our scope of responsibility. For any issues of this nature, we always recommend contacting the hotel’s front desk, as they are best positioned to assist and provide immediate solutions. Thank you again for your feedback, and we hope to have the pleasure of welcoming you on another trip in the future. Europamundo Team

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  Julie4.0•June 2026
  Really enjoyed our trip, saw lots of wonderful places. The included dinners in Sicily were an added bonus & meals...
  Really enjoyed our trip, saw lots of wonderful places. The included dinners in Sicily were an added bonus & meals were very good! Hotels were mostly very good although we didn’t like that the first & the last night hotel - Ergife Palace as it had no refrigerator or tea & coffee making facilities for such an expensive hotel & the position from Rome Termini not easy to get to from Rome requiring having to take a taxi to & from. We did like the pool & was able to use it on arrival before the tour started. Would definitely recommend this tour.Show more
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  Traveled in May 2026
  

  Reply from: Europamundo

  Dear Julie, Thank you very much for your kind message. We are delighted to hear that you enjoyed your trip, and we truly appreciate you taking the time to share your feedback. Please rest assured that your comments will be forwarded to the relevant departments, as they are very valuable in helping us continue improving our services. Regarding the concerns mentioned about the amenities, we would like to clarify that these are managed directly by each hotel and fall outside of our scope of responsibility. For any issues of this nature, we always recommend contacting the hotel’s front desk, as they are best positioned to assist and provide immediate solutions. Thank you again for your feedback, and we hope to have the pleasure of welcoming you on another trip in the future. Europamundo Team

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  mayur4.0•March 2026
  Nothing much to say. Overall good
  Traveled in February 2026
  

  Reply from: Europamundo

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)

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• LB

  Luigi4.0•July 2025
  Entire process of booking the tour went smoothly. Good communication between Tour Radar and Tour provider. Great...
  Entire process of booking the tour went smoothly. Good communication between Tour Radar and Tour provider. Great range of tours offered at varying budgets.Show more
  Traveled in June 2025
  

  Reply from: Europamundo

  We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team :D❤

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• JW

  Johanna4.0•June 2025
  All good other than tour geared to South Americans with Spanish and Portuguese speaking fellow travelers. Only a...
  All good other than tour geared to South Americans with Spanish and Portuguese speaking fellow travelers. Only a handful of English speakers on the tour. My English guides were excellent and the fellow travelers tried to make me be part of the conversation but it was a bit isolating. I was not aware that Euromundo was the tour provider in Italy. Still I had a wonderful trip.Show more
  Traveled in May 2025
  

  Reply from: Europamundo

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤

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  Pamela4.0•April 2025
  The tour itinerary was excellent and I enjoyed it very much. The hotels were nice, clean and very safe. The buses and...
  The tour itinerary was excellent and I enjoyed it very much. The hotels were nice, clean and very safe. The buses and drivers were very good at their job. Max went above and beyond with his kindness and attentiveness, giving us a hand out of the bus when the step was a bit precarious. The tour guides were helpful and knowledgeable. I particularly enjoyed Orilli for her ready smile, her confidence, and good information. Beltran was also fabulous (even though he was the Spanish guide and I was English speaking. He was always ready to help and looking out for our best interests. Carmen Patricia was one of my English speaking guides, and though she was very friendly and upbeat, I felt I received more information and instructions from her Spanish counterpart, Beltran. The English speakers were often left confused about times and meeting places because of lack of information. Over all, I had a wonderful time seeing some amazing places in Italy and Sicily.Show more
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  Traveled in March 2025
  

  Reply from: Europamundo

  Thank you for sharing feedback about your time away with Europamundo on the Beautiful Puglia, Southern Italy and Sicily. No one knows how to create a better experience for our guests than our dedicated Travel Directors and Coach Drivers. So, we are delighted our expertise as well as their professionalism shined throughout your trip and helped to create such a memorable experience. With the above in mind, we very much look forward to our next shared adventure, wherever and whenever you decide that might be. Europamundo team ❤:D❤

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• YU

  Yvette3.0•November 2024
  The first part of the route in Puglia was terrible. We didn't have anyone to explain anything to us. The coordination...
  The first part of the route in Puglia was terrible. We didn't have anyone to explain anything to us. The coordination was very bad. They changed our group for no reason, without notifying us until the last minute. We were lost not knowing which bus to take, with all our luggage from one place to another. Awful. We also had no explanations for what we saw on the tour. In Sicily we had Gaetano as a guide and that changed things a lot. Very organized, always assisting everyone and explaining everything along the way. He is a very good guide. No sudden changes of group, bus, or hotel. That part was better, but there shouldn't be those differences because we bought a complete package called: Beautiful Puglia, Southern Italy and Sicily. We didn't buy pieces and that what they gave us.Show more
  Traveled in November 2024
  

  Reply from: Europamundo

  Dear Yvette, Thank you for taking the time to share your experience with us. We are truly sorry to hear that the first part of your journey in Puglia did not meet your expectations. Regarding the comments about the lack of explanations, we would like to inform you that from the beginning of the tour, you had an English-speaking guide who provided all relevant information during the bus journey. We understand that each guide has their own style and way of communicating, and although we recognize that perhaps the way our guide expressed themselves may not have been ideal for you, we want to emphasize that information was provided from day one. As for the group change, I would like to clarify that, as indicated in the information provided before booking, this is a common practice due to the flexibility we offer on our tours. We regret that this situation did not meet your expectations, but we provide this information in advance to avoid any misunderstandings. We would like to thank you for your feedback, as it is invaluable for us to continue improving our services. We are pleased to know that your experience in Sicily improved thanks to Gaetano, and we will take your comments into account to provide a better service in the future. We hope the rest of your trip was more satisfactory, and if you have any further concerns, please do not hesitate to reach out. Best regards, Europamundo team

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• SR

  stephen4.0•October 2024
  We enjoyed the tour except for a few things. A couple of the hotels weren't the best. We stayed so many different...
  We enjoyed the tour except for a few things. A couple of the hotels weren't the best. We stayed so many different places I can't recall which ones. We liked our tour guides. Antonio was nice and we absolutely loved Gaetano. He was great. He even got my husband a gift for his birthday on Oct13. The Spanish speaking guides on the other hand were extremely rude. Marilana(not sure of the spelling)and Aurora were very loud and obnoxious. The Spanish speaking group with us on the tour were the most rude and inconsiderate people we've ever encountered. They saved all the front seats on the bus for all they're family/friends. They stood in the aisle of the bus and made it difficult for us to pass. They also saved seats in the restaurants so that we couldn't sit with the new friends we made.They also made a mess on the bus and were reprimanded for it by their tour guides. Both women and men pushed us when getting on and off the bus. It was unbelievable.Show more
  Traveled in October 2024
  

  Reply from: Europamundo

  Dear Stephen, Thank you for sharing your feedback on the "Beautiful Puglia, Southern Italy and Sicily" tour. We're pleased to hear that you enjoyed the overall experience, especially with Antonio and Gaetano. We'll make sure to pass along your kind words to them, and it's wonderful to know that Gaetano made your husband's birthday extra special! We sincerely apologize for the inconveniences you encountered with some of the other passengers and the Spanish-speaking guides. This type of behavior does not align with the values or service we strive to provide. We will review your comments with the appropriate team to ensure that situations like this are addressed and prevented in the future. We appreciate your understanding and value your feedback as it helps us improve our services. If you have any additional details you'd like to share or any further concerns, please don't hesitate to reach out to us. Best regards, Europamundo team

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