Spain, Morocco and Portugal

Traveler Reviews

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  Paula

  June 15th, 2026
  1.Europamundo promised a detailed itinerary for "Spain, Morocco and Portugal 5/7/26-5/25/26" and did not deliver on...
  1.Europamundo promised a detailed itinerary for "Spain, Morocco and Portugal 5/7/26-5/25/26" and did not deliver on showing many of what they said they would show. The distances travelled and the itinerary posted did not permit for a fulfilling tour of beautiful places. We were rushed from site to site, bathroom to bathroom, handling our own luggage, and trapped at most of the hotels that were far from sites. For example, in Valencia, first we were told to eat somewhere, and afterwards we would get our tour of the center; in Alicante, no time to explore Castle of Santa Barbara, the bus tour of Lisbon was "move to the other side of the bus to take a fleeting picture of a monument" We did not stay 45 minutes in Estremoz , as per the detailed itinerary, instead just 30. Had we stayed longer we could have visited the church, instead of rushing back to Madrid. 2. Most of the hotels were so far from tourist places of interest with the result we felt trapped. Hotels poorly located were: Barcelona Ibis Styles Barcelona; Rabat Helnan Chellah Rabat; Marrakech Adam Park; Lisbon Acta Moa. Plus, by providing the hotel addresses so last minute, a traveler could not plan ahead as to how best to utilize free time. 3. I would not recommend a tour to Morocco or Portugal added onto this itinerary. The ferry and waiting to cross the Strait of Gibraltar was a nightmare. We were one of 5 English speaking clients in a bus filled with Spanish speakers . Our English guide lacked historical and artistic knowledge of the places and geography and spoke for three minutes to the Spanish speaking guide's 10 minutes to his Spanish speaking clients. Casablanca had few sites of historical interest and more time should have been spent elsewhere. We were told to go to the bathroom at a McDonald's. In Marrakech, the 40 minute Kalesa carriage ride went no where near the Jemaa el Fnaa Market Square, just lots of garbage. In Ait Benhaddou the guide spoke for 3 minutes then rushed to a lunch area close by. Had we been advised of the time schedule, we could have adjusted our plans and climbed up to this jewel. Per the detailed itinerary we did not visit Azrou the House of Cedars which had been closed for months. Nor did the bus stop in Midelt at all. In Fez the local tour guide stranded us to hear high pressure sales to buy carpets and cosmetics, and took an attitude when I requested that he slow down his English speaking commentary.so I could better understand him and appreciate his commentary. 4. A bus tour of these listed sights, many of which were not seen, cannot be accomplished in the way Europamundo set forth. Pick a tour more thoughtfully planned, with tour operators who have a passion for what they do, where you get a little help with your luggage. Do not recommend this tour. Paula and Gary N. June 16, 2026Show more
  Traveled in May 2026
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  Mar

  April 3rd, 2026
  Went to Spain. Morocco and Portugal. Beautiful views. Met nice people from over the world and places visited. Morocco...
  Went to Spain. Morocco and Portugal. Beautiful views. Met nice people from over the world and places visited. Morocco was an eye opening. The tour guides Uma, Eyub, Nayim were the best explaining their costumes. Tour guides in Spain Hiren, Alejandro, female locals guides from Seville and Madrid that can't recall their names now were great and funny. Had an issue with a guide coming back from Portugal to Madrid was a long trip and had a smaller bus. We were cramped in the back while he had an available seat next to him and an empty seat by the driver and he couldn't give it to anyone. That was a very uncomfortable and hot drive back for many hrs even though stop for breaks. Would have given 5 stars but this was really bad for our sore backs. If u are willing to travel sometimes fast pace, getting up early and changing hotels, buses, people constantly this could be for you with Europamundo. Some foods and transportation are not included so be prepared for that too.Show more
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  Traveled in March 2026
  

  Reply from: Europamundo

  We’re very glad to hear you enjoyed Spain, Morocco, and Portugal, and that our guides made your journey memorable We also appreciate your comments regarding the return journey, and we will take this into account for future improvements. We hope to welcome you again on another Europamundo trip soon! Europamundo Team ????

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  Shyamal

  February 7th, 2026
  Despite good arrangement and having good infrastructure, some actions were found missing to make the tour more...
  Despite good arrangement and having good infrastructure, some actions were found missing to make the tour more enjoyable. On the commencement day of tour, the tour leader should have convened meeting with the members. Last minute instructions could have been passed on by forming WhatsApp group. However, overall experience was good.Show more
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  Traveled in January 2026
  

  Reply from: Europamundo

  Thank you very much for your thoughtful feedback. We’re pleased to hear that you found the overall experience good and appreciated the arrangements and infrastructure. We also value your suggestion regarding an initial meeting and the use of a WhatsApp group for communication. This is very helpful, and we will share it with our operations team as we continuously look for ways to improve the experience for our travelers. We hope to have the pleasure of welcoming you again on a future tour. Warm regards, Europamundo Team

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  lesley

  October 31st, 2025
  Most of the trip was informative and a great experience. Some special vista may have improved the experience eg for...
  Most of the trip was informative and a great experience. Some special vista may have improved the experience eg for those who were not interested in football the Real Madrid tour could have been an option. It was also a bit rigorous for some of our less mobile tour buddiesShow more
  Traveled in October 2025
  

  Reply from: Europamundo

  Thank you for your feedback, and we regret that the organization of the tour didn’t meet your expectations. Your experience with the pace of the trip is important to us, and we will take your comments into account to improve future tours. We value your participation and hope that your next adventure with Europamundo will be more satisfying. Europamundo team :D❤

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  Prabash

  September 28th, 2025
  Led by Amán
  This is the First time that I had taken a trip with Europamundo. The First impression was not good. The transfer from...
  This is the First time that I had taken a trip with Europamundo. The First impression was not good. The transfer from Barcelona Airport to the hotel was included in the tour package . Unfortunately We had a delay of a bag in one of our travellers at the airport and even though I have informed the taxi driver who came to pick us about the delay in the baggage, he left us not informing about his decision. Later on I was informed by the Taxi company to find my own way to the hotel. Europamundo did not take care of health and well being of the passengers. From the day One there were travellers coughing inside the bus. I have travelled with few other tour operators and I noted that the other tour operators take the health and safety of the passengers seriously. They advised the coughing travels to wear masks and hand sanitisers were provided. Nothing of that nature were noted. At the end of the tour almost all the passengers were coughing and sick, including me. I honestly think that when you organise a such a big tour with 41 stations with a bus load of passengers, they should have made 1/2 day rest in the middle of the tour for the passengers to recover, take more serious precautions about travel illness. I believe that Tourradar as a tour organiser did there part well, but all the responsibility is with the Tour Operator Europamundo. I am not keen on travelling with Europamundo again.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Prabash, Thank you for sharing your feedback regarding your Spain, Morocco, and Portugal tour. We are sorry to hear that your first impression of Europamundo did not meet your expectations. Regarding the transfer from Barcelona Airport, our standard protocol, clearly communicated before booking, is that passengers should inform us of any delays so that we can reschedule the service. In this case, the transfer arrived as scheduled, but we were not notified about the delayed baggage, so we could not adjust the transfer. Please note that we always monitor and follow up to ensure transfers run smoothly. Concerning health and safety on the bus, we always encourage passengers to act responsibly by wearing masks and taking precautions, but ultimately these decisions are up to each individual. We were not informed that any passengers were ill during the tour; had we known, we would have immediately opened a medical case and provided assistance. We understand your concerns regarding the tour’s pace and the number of stops. Your suggestions regarding rest periods and preventive measures are valuable, and we will review them to continue improving the experience for future guests. We appreciate your observations, as they help us refine our services and ensure that all passengers have the best possible experience. Kind regards, Europamundo team

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  Zoe

  September 27th, 2025
  It was an enjoyable trip
  Traveled in August 2025
  

  Reply from: Europamundo

  Hi, Thank you for taking the time to review your tour, we are so happy you loved it. Europamundo team :)❤

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  Rodney

  September 27th, 2025
  The tour felt more like a ferry service than a tour! In 23 days, we had nine changes of tour guides, multiple changes...
  The tour felt more like a ferry service than a tour! In 23 days, we had nine changes of tour guides, multiple changes of passengers and buses, which caused lots of conflict due to cultural issues. Some groups we encountered were so rude, bad mannered,eg. taking two seats for each in a group of nine, taking over half of the bus! Tour guides didn’t address this issue! Bilingual tours were a nightmare! Took too long when 2 languages were spoken! Accents were hard to understand, especially when the non English speaking people didn’t stop talking when the English was spoken!Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Dear Rodney, Thank you for sharing your feedback regarding your Spain, Morocco, and Portugal tour. We are sorry to hear that you felt the experience was more like transportation than a tour. Please note that all our guides are officially certified at a C1 level in English, and all services included in the tour are clearly detailed before purchase. Passengers always have access to full information about the itinerary and the nature of the tour prior to booking. Regarding changes in guides, buses, and passengers at certain destinations, this is always communicated in advance and is part of the logistics required to accommodate individual choices on which cities to visit. Our tours are designed to offer flexibility while ensuring the best possible experience for all passengers. We also strive to create a multicultural and bilingual travel experience, which we believe is a wonderful opportunity for guests, though we are sorry if the bilingual format or the behavior of some passengers affected your experience. We have noted your comments and will review them to continue improving our services. Thank you again for your observations, as they help us enhance the experience for future guests. Kind regards, Europamundo team

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  Piotr

  September 27th, 2025
  Wonderful trip! would be best to have only English speaker group rather than bilingual. Having tour guide speak...
  Wonderful trip! would be best to have only English speaker group rather than bilingual. Having tour guide speak both languages makes it hard to follow sometimes especially when other group were talking.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for sharing your experience. We are delighted to know you enjoyed the trip. We appreciate your feedback regarding bilingual groups and the guide’s explanations, as it helps us continue improving the experience for all travelers. Europamundo team

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  Krishani

  September 25th, 2025
  It was a very interesting tour with lots of information and happiness. It tried to cover most of the important...
  It was a very interesting tour with lots of information and happiness. It tried to cover most of the important places and really enjoyed. Negative side was, Europamundo has not picked us from the airport to hotel and asked us to go by a taxi.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you very much for your kind words and for sharing your experience. We are happy to know you enjoyed the tour and the visits. Regarding the transfer, after the arrival of your flight at 06:57h, our driver contacted our central offices to report that you had not yet presented in the arrivals hall. The driver waited until 08:00h, a total of 63 minutes after the flight’s arrival, before leaving. Europamundo team

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  Antonita

  September 24th, 2025
  Tourists get lost all the time, not because they are irresponsible and purposely want to get lost but it happens, we...
  Tourists get lost all the time, not because they are irresponsible and purposely want to get lost but it happens, we are tourists, strangers in strange lands, and we are human. Adjik is the worse tour guide we have ever encounter. We were lost and as we were finding our way, we were in contact with him via phone, trying to get some guidance on how to find our bus. My question is why is it that the app FIND MY LOCATION was not used? Instead of us trying to locate the bus, he expected us to come to him which made our long way to the bus longer and more difficult, hence we were left behind. One of us was in the bus and she did not get any help from him when it came to sorting out and leaving our luggages behind...wow! what a true gentleman!!. He even played the "respect card" to defend himself. Well, nobody bought into it. If only he knew how to use the FIND MY app, he would have located us. I know this jsut because when I needed help out of nowhere, people or the tow truck always finds me just by using the app. We are in the 21st century, your tour guides should be trained to use this technology. Besides that, Adjik was most of the time not very clear, his grammar is so poor that it was hard for us to follow what he is saying. He was all over the place. His intructions were hard to understand. Tour guides Ayoup and Frey were great, their instructions were very clear that is why they were rewarded because they cared. Sorry to say I will not use Europamundo again and I will let my famiy know to not make the sane mistake I made. This was a very unpleasant experience and it was an added stressor.Show more
  Traveled in September 2025
  

  Reply from: Europamundo

  Thank you for your feedback. We’re very sorry for the difficulties you experienced and understand how stressful it was to get lost. We appreciate your suggestions regarding using location apps and clear communication, and we will address this with our guides to improve future tours. We’re glad to hear other guides like Ayoup and Frey provided clear support. We apologize for the added stress and appreciate you sharing your experience with us. Sincerely, Europamundo team

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