A Virtuous Line

Traveler Reviews

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  Robert

  August 3rd, 2024
  We had an amazing time. The guides in Spain (Luis) and Paris & London (Raymondo) were totally awesome and made the...
  We had an amazing time. The guides in Spain (Luis) and Paris & London (Raymondo) were totally awesome and made the trip that much better. The only downside was we were told we would have a guide bring us to the speed train in Spain and met us at the other end in Paris. That is so not what happened, we were dropped like garbage and forced to find our own way to the train in Spain (luckily it was very simple). However, when we arrived in Paris, our pickup was not there waiting. We ended up going out the wrong door, he finally contacted us 20 minutes after we arrived and then wouldn’t drive to us. We lost another 20 minutes trying to find each other, and 10 minutes almost running after him to get to his car. This was so not the service we were expecting! But other than that one blip, the rest of the experience was worth it -even though we were in Paris during the Olympics!! The bus driver and Raymond’s made sure we still got to all of our outings and with as less walking as possible ☺️Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  Thank you for your feedback and for highlighting the positive aspects of your trip! We’re thrilled to hear that Luis and Raymondo made your experience memorable and that you enjoyed your time despite the challenges. We apologize for the issues with the train transfers and the pickup in Paris. We appreciate your understanding and hope to have the opportunity to offer you a smoother experience next time. Thank you again for sharing your thoughts! Europamundo team

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• S

  Sue

  July 29th, 2024
  On the whole, it was an excellent tour, with very good guides, and excellent drivers and accommodation - good value...
  On the whole, it was an excellent tour, with very good guides, and excellent drivers and accommodation - good value for money!Show more
  Traveled in July 2024
  

  Reply from: Europamundo

  We are thankful that you took the time to give us a positive review of your tour experience. We are delighted to learn about your positive encounter with our professional tour guides. Our belief is that these guides are the heart of each tour, as they have the ability to create unforgettable memories for our passengers. Europamundo team :)❤

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• E

  Elizabeth

  December 3rd, 2022
  I travel a lot but this is my worse tour ever
  Traveled in November 2022
  

  Reply from: Europamundo

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team :D❤

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• Z

  Zulaima

  August 30th, 2022
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  Recommendations; You should look for hotels near the tourist sites. There were certain failures in the trip that was...
  Recommendations; You should look for hotels near the tourist sites. There were certain failures in the trip that was made from Barcelona to France, they did not coordinate the departure well, the train almost left us. The guides we had in Madrid, Barcelona and Zaragoza were very nice, but the guide we had in France was not polite at all. We did not see the tourist attractions with enough time because she was always in a hurry. We spent more time on the bus than at the sights. During the trip from Barcelona to the Paris border we did not have the opportunity to go to the bathroom, because it was not allowed to use it on the bus, for 4 hours. Recommendations; They should look for hotels near tourist attractions. There were certain failures in the trip that were made from Barcelona to Paris, they did not coordinate the departure well and the train almost left us. The guides in Madrid, Barcelona and Zaragoza were very friendly, but the guide we had in France was rude and did not let us see the tourist attractions with enough time, she was always in a rush to leave. We spent more time on the bus than in the tourist spots. During the trip from Barcelona to the border with Paris we did not have the opportunity to go to the bathroom, because we were not allowed to use the bathroom in the bus for 4 hours.Show more
  Traveled in August 2022
  

  Reply from: Europamundo

  Thank you for sharing your feedback .We value your opinion and have sent it to the appropriate department for quality improvement purposes. Europamundo team :D❤

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• J

  Jocelyn

  August 19th, 2022
  Excellent tour guides. Excellent hotels for the price. Saw a lot of beautiful places. I was only disappointed that I...
  Excellent tour guides. Excellent hotels for the price. Saw a lot of beautiful places. I was only disappointed that I booked a couple of excursions that did not take place. I still need to request a refund for them. Overall very worth it.Show more
  Traveled in July 2022
  

  Reply from: Europamundo

  We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :)❤

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• 

  Valerie

  July 19th, 2022
  This trip was an intense ride. It was a great overview that allowed us to see a little bit of a lot of places, so we...
  This trip was an intense ride. It was a great overview that allowed us to see a little bit of a lot of places, so we know where we want to concentrate our next trip. The Europamundo tour guides were great, and brought an extra flavor to the trip. There were often different groups of people on the tour for different days, and this could be a little distracting. Even though we paid for an English-speaking tour, there were many times where we were combined with a Spanish-speaking tour. This took up a lot of our already tight timetable, because everything had to be explained twice. I was a little disappointed that most of the optional excursions were cancelled, and some of the planned events didn't happen either. I paid for all the optional excursions up-front like Europamundo suggested, and I did not get refunded for all the excursions I paid for that didn't happen.Show more
  Traveled in June 2022
  

  Reply from: Europamundo

  Hello, we apologize for any inconveniences during your tour. We hope they become positive memories. Our service has improved, and we welcome your interest in future travel. Europamundo team :D❤

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• C

  Cassie

  March 21st, 2020
  It is difficult to review considering I traveled during COVID-19 so halfway through the tour Europamundo cancelled...
  It is difficult to review considering I traveled during COVID-19 so halfway through the tour Europamundo cancelled the rest of the tour. But when I was on the tour in Spain and France I can say that the tour guides were friendly and informative. I do wish that we stayed longer at some places like Eiffel Tower and less time at other places like the Spanish village. Overall, it was okay. I’m not sure I would book with Europamundo again.Show more
  Traveled in March 2020
  

  Reply from: Europamundo

  Hello Cassie Conatser, I am so sorry about this situation, we are crossing by difficult times, and this is something could make this not much enjoyable   We would have liked to be of great help during the course of the trip for better customer comfort if we had been aware and communicated about it. However, we again appreciate the transmitted comments and criticisms that allow us and help improve our services trip after trip. We hope to see you again in the future! Best Regards, Gabriela from Europamundo

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• R

  rownak

  August 7th, 2019
  Organized itinerary, punctual guides and transport Great accommodation Our guide Israel was excellent
  Traveled in July 2019
  

  Reply from: Europamundo

  Hello, receive a warm greeting from us. First of all we thank you very much for taking your valuable time to express your experiences on the journey, and we are really pleased to realize that it was all successful and that you enjoyed them a lot. We greatly appreciate your comments about our service. We are at your service. Best regards.... Gaby from Europamundo.

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• R

  Rusmery

  February 11th, 2019
  The hotels were not that nice and too far from the main cities we travel
  Traveled in January 2019
  

  Reply from: Europamundo

  Hello Rusmery, receive a warm greeting from us. We are very sorry for your incorruption with our hotels and I would like to explain a bit about our operations: Europamundo has selected hotels that offer the necessary comfort and location to allow you to enjoy the city where you are staying. There may be differences in the degree of comfort and the location, depending on the cities in question. However, barring exceptional circumstances, the hotels are always located in the centre of the cities visited or close to the centre, and in other cases they may be on the outskirts of the city, but always with good public transport connections to the city centre. We select our routes with the aim of offering excellent value for money. Our hotels are not luxury hotels. Bear in mind that the official categories and the sizes of the beds and rooms vary, depending on each country, and they are assigned by the competent tourist organizations of each country. Your room will always have a private bathroom, a TV, etc. In many cases, it will also have a mini-bar, a safe deposit box and a hairdryer. Some hotels, mostly those in northern Europe, have no air conditioning system, or the local legislation may establish the dates permitted for its use. On some circuits, there are considerable differences in the hotel quality, depending on the cities where you are staying. We are at your service. Best regards.... Cynthia from Europamundo

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• 

  VincentVienna

  October 15th, 2018
  Many things. Do not have breakfast at 6:30 and on the bus at 7:00. Do not say Louvre is sold out and I was able to...
  Many things. Do not have breakfast at 6:30 and on the bus at 7:00. Do not say Louvre is sold out and I was able to enter for 15 euros. Do not choose hotels on last stop of underground, half an hour from downtown, with 5.90 euro charge one way to downtown. Instead of visiting empty bullring and walk through park let us go to museum and see world class art. Do not leave us downtown with responsibility to get back to hotel on our own. Obviously, I will reconsider this type of tour in the future.Show more
  Traveled in October 2018
  

  Reply from: Europamundo

  Hello Vincent, receive a greeting from us. We regret your disagreement for each of the points listed, but I am afraid that maybe you did not travel with the correct information on the operation of our trips. All the information can be obtained from your link "MY TRIP". I hope you enjoyed something of your wonderful circuit. We remain at your service for any additional consultation. Best regards.... Cynthia from Europamundo

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