City Break Sicily: Palermo - Catania - 5 Days

Reviews from other tours by Click Tours

• Karen

  March 22nd, 2026
  4.0
  I have traveled all over Europe and have used different tours before. I booked this tour months in advance for my...
  I have traveled all over Europe and have used different tours before. I booked this tour months in advance for my family, a party of 6. I was slightly dissatisfied because my expectations of this tour was not as good as when compared to my last bus tour with Cosmos to Ireland, Wales and England. I feel Cosmos had better tour guides and better accommodations. I never read or saw in my itinerary nor signed up for Carrini Tours but that is who we were placed with. I still do not know how that happened. I booked through TOURRADAR and it said Click tours. Right from the beginning of our tour, before we departed, our tour guide Nancy informed us that there were two buses and the other bus was English only which is was what we requested. We asked to be switched to the other bus and she said no. Unfortunately we were not on the English only bus and therefore had to sit through our tour guide Nancy explaining everything three times, once in English then Spanish then Portuguese which we all felt was very annoying. This also slowed down every time we were walking we had to wait for her to speak I. 3 languages. This was constantly happening every day on the bus and on the headphones as well. All 6 of us agreed this had a negative effect on our trip. As for the accommodations, the Uno Vittorio Hotel in Florence was horrible. The 6 of us all hated our 3 different rooms, the showers were horrible and the dinner at the hotel was not good either. I felt like it was a very cheap hotel and cheap dinner. As a tour company, if you take reviews seriously you should not use that hotel in the future if you want more satisfied guests. On the other hand, Assisi was beautiful! We liked the hotel accommodation in Venice it was new, clean, roomy and comfortable. The transportation to and from Venice from the hotel was convenient. The lunch in Montepulciano was the best! We would have loved spending more time there. The tour of Venice with a different tour guide and light lunch in the Piazza San Marco was also very nice. Last I would like to say although Nancy was knowledgeable and did answer questions accordingly she did not appear to be happy doing her job. Tour guides should be pleasant and enthusiastic. I spent a lot of money on this tour for 6 people. I would not book another tour with your company again nor would I recommend it to another person. I am sure you will just read this and not even do anything to try to make this right for me and my family.Show more
• Ann

  December 18th, 2025
  4.0
  The tour itself was great along with all hotels and tour guides. The bus and bus driver however were not in the...
  The tour itself was great along with all hotels and tour guides. The bus and bus driver however were not in the least. Bus was not something I would have expected compared to the rest of the tour. Besides being dirty, a bit shabby(seats looked filthy whether due to dirt or velvet rubbing off). They looked like they had motor oil on them. But the worst part was the bus driver who constantly SMOKED on the bus. The lingering smell was terrible. No amount of air fresheners could cover it up. You couldn’t even exit the bus without going through his cigarette smoke since he lit up immediately after the bus stopped and he chose to smoke in the door area. I think your CEO should take a ride on that bus to see for himself/herself to actually see what we had to ride in. His driving skills were fine, maybe a little too fast at times, but his lack of regard for the passengers leaves little to be desired.Show more
• Phyllis

  April 8th, 2026
  5.0
  it was a great trip and enjoyed seeing so much of Northern Portugal.