UAE & OMAN: Modernism to Traditions - Escorted Tour in 4* Hotels – Full Board Plan

Traveler Reviews

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  Mary

  February 1st, 2025
  I have travelled to over 100 countries with various travel agencies. I have to say that this is the worst tour that...
  I have travelled to over 100 countries with various travel agencies. I have to say that this is the worst tour that I have ever taken. My fellow travellers all agreed that we will NEVER travel with this tour company again. We did not get our hotel list only few days before departure and we have to ask them multiple times before we finally got it. Fellow travellers who joined Wingbuddy got their hotel list and details on Dec 30 2024. We have requested for twin bed and was told that they will request but availability is subject to the hotel's occupancy. We went to all hotels and they told us that they never received the request. Thankfully all hotels were helpful and were able to accommodate our request. We were the only 2 travellers who have no idea what to do with our Oman visa while the rest of the group shared that Windbuddy took care of it for them. The tour is composed of members who joined the tour with different itineraries and duration. The guide in UAE was a poor communicator. He would share tour info generally and we had no idea if that info applied to whom? We ended up having some tour members double booking their optional tours with no refund. The tour guide told us tickets to some sites are sold out but he can get tickets for us for a much higher price. When my fellow travellers arrived at the site, tickets were available for sale at the regular and posted price!! On leaving UAE, I do not feel that I have visited UAE as I know so little about its culture, etc except I have seen a few buildings. The only saving grace for this tour is the Oman guide Mahmood Al Hinai. He is professional and informative. He shared info with us systematically and was very respectful towards each and everyone of us. He attends to details and is very considerate. We learned so much about Oman that we felt we have really visited the country. I would never recommend this tour to anyone.Show more
  Traveled in January 2025
  

  Reply from: DMC Arabia Tourism

  Hello Ms. Mary, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. Your concerns are important to us, and we will review them thoroughly to improve our services. We appreciate your positive remarks about our Oman guide, Mahmood, and will ensure your feedback is addressed with our team. Please feel free to reach out if you'd like to discuss this further. Regards, DMC Arabia Tourism

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  Roberta

  January 31st, 2025
  This tour is twice removed from the actual tour provider (Kurban) and everyone on the tour had a little different...
  This tour is twice removed from the actual tour provider (Kurban) and everyone on the tour had a little different trip...very confusing. Plus we were combined with French and Italian groups... quite a large mish mosh. UAE Guide was terrible, just going through the motions and marking up site tickets. Hotels and food were excellent.Show more
  Traveled in January 2025
  

  Reply from: DMC Arabia Tourism

  Hello Ms. Roberta, Thank you for your feedback. We regret to hear about the confusion and challenges you faced during the tour. Your concerns will be reviewed to improve our services. We're glad you enjoyed the hotels and food, and we appreciate you sharing your experience. Regards, DMC Arabia Tourism

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  Nimpa

  December 8th, 2024
  Very good driver and guide.
  Traveled in November 2024
  

  Reply from: DMC Arabia Tourism

  Hello Ms. Nimpa, Thank you for your feedback! Were glad to hear that you were pleased with both the driver and guide. We appreciate your kind words and hope to welcome you on another tour in the future. Regards, DMC Arabia Tourism

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  Dianne

  February 18th, 2024
  Good overall trip but the brochure needs some updating as some sights are closed and will continue to be so for a...
  Good overall trip but the brochure needs some updating as some sights are closed and will continue to be so for a very long time. It was distracting having different groups come and go from the UAE portion. In the Oman portion we had two different language guides which was also distracting. Grayline vehicles had problems several times and caused us to join other buses and other bus breakdown passengers to join us. It was not ideal. Due to picking up other stranded tourists we had one hour to gallop through the Louvre in Abu Dhabi! Guides were scrambling to cover the itinerary. Oman part of the tour was much better organized with the same small group. Hotels were fine and the food was very good everywhere. A welcome meeting would have been a nice thing. We had no idea when to meet on the first morning.Show more
  Traveled in February 2024
  

  Reply from: DMC Arabia Tourism

  Hi Dianne, Thank you for sharing your feedback with us. We apologize for any inconveniences experienced during your trip, and we appreciate your valuable input. We will take your comments into consideration to improve our services and ensure a smoother experience for our guests in the future. We appreciate your positive comments on the hotels and food. Your input is valuable to us, and we will strive to improve our services. We regret any confusion regarding the meeting time on the first morning and will work to provide clearer instructions in the future. Thank you for choosing our tour, and we hope to welcome you back for a better experience next time. Regards, GrayLine UAE & Oman

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  Donna

  December 18th, 2023
  It was a great trip that I enjoyed tremendously. The heated swimming pools were incredible and I loved them open so...
  It was a great trip that I enjoyed tremendously. The heated swimming pools were incredible and I loved them open so late and very warm water. The only thing I would say we needed more time shopping. Some stops we were given 35 minutes to buy dresses and jewelry. Very difficult to doShow more
  Traveled in December 2023
  

  Reply from: DMC Arabia Tourism

  Dear Ms. Donna, Greetings!! We're thrilled you had a fantastic trip and enjoyed our heated pools. Your feedback on shopping time is noted; we appreciate your input. We'll strive to enhance the experience for future visits. Looking forward to hosting you again! Regards, GrayLine UAE & Oman

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  Michael

  November 16th, 2023
  This was one of the best experiences of my life. Met some amazing people and had the most incredible tour guide
  Traveled in November 2023
  

  Reply from: DMC Arabia Tourism

  Hi Michael , Thank you for your feedback! We are thrilled to hear that you enjoyed your trip and we hope to see you on another tour again soon! :), Thanks for sharing your review with us and the travel community. With regards, GrayLine UAE & Oman

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  Amalia

  October 15th, 2023
  We have enjoyed four previous tours with Grayline and we had been searching for a high quality, small group tour of...
  We have enjoyed four previous tours with Grayline and we had been searching for a high quality, small group tour of Uae and Oman . Thus, when Grayline offered the Exploring UAE tour, we booked without hesitation. The main tour guide was Samath with whom we had toured twice before and whom we admired for all the reasons you get to "love" a fine tour guide. As usual with Grayline the itinerary was varied and interesting. The food was always excellent and abundant. The accommodation were all very good and, more importantly, uniquely charming - highlights of the trip in and of themselves. Our local guide was good and she proved to be as knowledgeable and Caring. One could not possibly ask for two more wonderful tour guide.Thank you Grayline for wounderful Tour.Show more
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  Traveled in October 2023
  

  Reply from: DMC Arabia Tourism

  Hi Amalia , Thank you for your feedback! We’re so happy to hear you had a great experience with us. Thank you for sharing your review of our Modernism to Traditions with Fully Live Guided Tour (Deluxe Package).We are thrilled to hear that you enjoyed your trip and we hope to see you on another tour again soon! :), again Thanks for sharing your review with us and the travel community. With regards, GrayLine UAE & Oman.

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  Amelia

  October 10th, 2023
  We had the most remarkable family tour with Grayline Travels. Not only everything was perfect, but we felt, in every...
  We had the most remarkable family tour with Grayline Travels. Not only everything was perfect, but we felt, in every instance, that our guides and our gulet crew truly cared about us, both the kids and adults, and did their best to make this trip memorable. For our well-travelled children (aged 9 and 6) this definitely has become the most eye-opening, adventurous, and stunning journey of their life - something they will remember, draw upon, and cherish for many years to come. For adults, we were pleasantly surprised by the diversity of our trip: They were also understanding even when we were late by an hour. Thanks for the great service. Thanks Hotels delicious food are well arranged and upto the expectation.Show more
  Traveled in August 2023
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  Mateo

  May 28th, 2023
  Great experience! The tour was filled with cultural places, shopping and fantastic food.
  Traveled in May 2023
  

  Reply from: DMC Arabia Tourism

  Thank you so much for your wonderful review of our "Modernism to Traditions from Dubai to Muscat with Fully Live Guided Tour!" We're absolutely thrilled that you had a great experience filled with cultural places, shopping, and fantastic food. It means the world to us that we could provide you with an enjoyable and enriching travel experience. Your positive feedback is incredibly motivating for our team, and we're grateful for your kind words. We hope the memories you made on the tour will last a lifetime. Should you decide to embark on another adventure in the future, we would be honoured to be a part of it. Thank you for choosing our tour and for sharing your fantastic feedback! Warmest regards, Anish Eltho Grayline

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  Freddie

  April 10th, 2022
  Breathtaking I have had the time of my life. It has been an amazing experience. I can't say how much I enjoyed it....
  Breathtaking I have had the time of my life. It has been an amazing experience. I can't say how much I enjoyed it. Burj Khalifa in Dubai was amazing and the landscapes in Oman are breathtaking. I joined to the tour on my own but I met marvelous travel companions. I have to give a very special mention for Mohammed (travel guide in Oman). He made the difference of the tour. He is really professional and loves his work. All decisions he makes are for customers can take the most of the tour. He is wise, sensible, sensitive and really fun person! I will have these memories in my heart and mind all my life. This tour is really a good value for money. If by the way you are looking for a trip around UAE and Oman, please don't hesitate to join to Grayline UAE & oMAN. You will have a terrific time without doubt!Show more
  Traveled in April 2022
  

  Reply from: DMC Arabia Tourism

  Hi Freddie, Thank you for your feedback! We are thrilled to hear that you enjoyed your trip and we hope to see you on another tour again soon! :), Thanks for sharing your review with us and the travel community. With regards, GrayLine UAE & Oman

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