From Santiago to Lisbon

Traveler Reviews

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  michelle

  September 27th, 2025
  Our guide was personable and knowledgeable and the hotels with breakfast were very nice, The issue was that we were...
  Our guide was personable and knowledgeable and the hotels with breakfast were very nice, The issue was that we were usually dropped off in a town with little information and too much time. The “city tours” were showing us where to meet the bus and where the bathrooms were. It wasn’t much of a “walking tour” except Porto and Lisbon where we had local guides providing the tour. All other locations, it was really up to us to find attractions to go to and learn about on our own. Out of 52 people there were 7 English speakers, so there was more time invested in communicating with them. Also, through no fault of our guide or tour company, we had a group of 18 Argentinians that couldn’t have been more rude with saving seats, telling us to move from our seats, talking loudly during the English portions and elbowing us at the breakfast buffet. Overall, this tour worked with my schedule, but I would not book with them again.Show more
  Traveled in September 2025
  

  Reply from: VPT Tours

  Good morning, We are pleased to know that, overall, you enjoyed the tour and had a pleasant experience. We would like to inform you that the itinerary clearly specifies which cities include a guided visit. In the remaining locations, free time is provided so that participants can explore on their own. For this reason, the guide offers a brief general explanation of the city along with some useful recommendations for visiting it. We are sorry that you felt there was too much free time during the tour. Regarding the explanations in English, please note that the same information is provided in both languages. Nevertheless, we appreciate your feedback and will speak with our guides to ensure this is consistently applied, so that participants of the minority language group do not have a different impression. We sincerely appreciate that you took the time to share your feedback, as your comments help us improve every day. Kind regards, Laura, VPT TEAM

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• 

  Marinette

  September 5th, 2023
  I concur with Kristi's review. This tour is advertised as bilingual (spanish & english) but majority (like 90%) of...
  I concur with Kristi's review. This tour is advertised as bilingual (spanish & english) but majority (like 90%) of the passengers on our excursion were south american tourists. You would benefit joining this tour if you understood & spoke a bit of spanish. We had 2 tour guides: our initial tour guide would speak a page worth in spanish then translate a sentence worth in english. Perhaps, its the organizer's fault to assign a not so english-proficient tour guide. However, the local tour guides in Porto & Lisbon were both excellent & fluent!!! Our 2nd tour guide for the remaining 6 days of our journey (Carmen) was AMAZING !!! We had an excellent driver as well. This tour has a great itinerary. Sadly, the english speakers on the bus missed out on the translations during the first part of the trip; more could have been said, but mainly limited to the tour guide's knowledge & ability to express herself fluently in english. All the hotels we stayed at were decent, rooms were very clean & comfortable and served full breakfast buffet. Though the dinner at Hesperia Vigo was drab. Also, all the hotels assigned on this trip (none had swimming pool) were located in the outskirts of town, meaning you have to take a taxi if you want to visit the sites or restaurants downtown. Overall, it was a very nice vacation - the weather was fantastic entire week, had great food & wine, met some nice people and saw beautiful sceneries!Show more
  Traveled in August 2023
  

  Reply from: VPT Tours

  Dear Marinette, We appreciate your time to let us know about what the trip was like. We are pleased to know that you enjoyed the facilities and the guide's performance. However it seems that there was any kind of misunderstunding as you state the guide does not speak English. We regret that but the guides are bilingual. Best regards

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• K

  Kristi

  August 12th, 2023
  The sights, cities, countries, and people of Spain and Portugal were amazing. I am saying poor because my tour guide...
  The sights, cities, countries, and people of Spain and Portugal were amazing. I am saying poor because my tour guide could not be bothered to speak in English and catered to the Spanish speaking travelers. When they get a 10 minutes conversation and the 3 English travelers get "it's a church" with nothing more I knew that I was going to be very disappointed with the guide.Show more
  Traveled in August 2023
  

  Reply from: VPT Tours

  Dear customer, We really appreciate you have taken your time to tell us about your experience. The guides are bilingual, please keep in mind that in Spanish more words are needed than in English to express the same thing. In any case, we will take your comments into account in the future. Best regards

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• R

  Rosie

  September 24th, 2022
  Overall we enjoyed the tour very much. The two guides, Patricia and Ofelia were excellent. Although we had little...
  Overall we enjoyed the tour very much. The two guides, Patricia and Ofelia were excellent. Although we had little common language with the rest of the group, everyone was very kind and helpful. It was a pity that there was no English language commentary in the catamaran trip. We had, after all, paid the same fee. The food and table service at Santiago were very poor. As we have just said, the overall experience was very enjoyable.Show more
  Traveled in September 2022
  

  Reply from: VPT Tours

  Dear Rosie, We are glad to know that you enjoyed the tour. However we also would like to thank you for your suggestions which will help us to keep improving. Kind regards

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