Best of Italy (Small Groups, Winter)

Traveler Reviews

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  Max

  July 31st, 2024
  5.0
  Great tour meant lots of friends. Our tour guide was amazing, Funny, very knowledgeable and nice. Our bus driver was...
  Great tour meant lots of friends. Our tour guide was amazing, Funny, very knowledgeable and nice. Our bus driver was great, have no complaints what so ever. The ages we're all the way from kids to 8 to elderShow more
  Traveled in July 2024
  

  Reply from: Insight Vacations

  We are grateful for your valuable feedback. We appreciate your support of Insight Vacations and are honoured to have you as our guest. The dedication of our On the Road Teams is invaluable to our company, and we greatly value their contributions. We are committed to providing exceptional travel experiences that transcend age barriers and connect individuals worldwide. Thank you for choosing to travel with us.

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• M

  Marie Elena

  May 29th, 2024
  5.0
  Wonderful Tour. Locations were beautiful.
  Traveled in May 2024
  

  Reply from: Insight Vacations

  We appreciate your valuable feedback and are delighted you enjoyed this extraordinary itinerary. Thank you for choosing to travel with us, and we look forward to journeying with you again.

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• F

  Francisco

  June 7th, 2023
  2.0
  Not given the VIP Luxury Gold package. Hotels and meals were not the Authentic Italian cuisine we were expecting....
  Not given the VIP Luxury Gold package. Hotels and meals were not the Authentic Italian cuisine we were expecting. Advertised as providing guests with incredible once in a life time experience. We did not get what we paid for. We were grouped more than once with a much larger group. Dining and accommodations were crowed. This was our third trip with Insight and it will be our last.Show more
  Traveled in May 2023
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  Helen

  May 25th, 2023
  4.0
  The first hotel in Rome Romanico Palace Hotel was a dump, dirty and dingy. When arriving in Rome after a long plane...
  The first hotel in Rome Romanico Palace Hotel was a dump, dirty and dingy. When arriving in Rome after a long plane ride, I would have expected a nicer hotel for the money we paid. Also, we paid a premium for a small group (20 people) but ended up with the larger group (60 people) on several occasions such as breakfast in two hotels that was chaos BTW and some tours. When we pay extra to be in a smaller group, I expect that this would be honoured by Insight. We were disappointed and didn’t get what we paid for.Show more
  Traveled in May 2023
  

  Reply from: Insight Vacations

  Thank you for your feedback during your time in Italy. We were also concerned to learn that some of the hotels fell below your expectations and did not meet the high standards we are recognised for, and we would like to apologise for any discomfort caused as a result. As such, having this feedback allows our Product Development team the opportunity to review the standards of our chosen hotels, ensuring that the facilities and services provided are excellent. We would like to apologise that you did not have the advantage of enjoying the benefits of being in a small group. We would welcome your elaboration on your comments. Please email your feedback to globalguestrelations@ttc.com so we can assist you further.

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• L

  Laura

  October 26th, 2019
  3.5
  The quality of the hotels could have been better. They were clean but very outdated. Especially for the price paid....
  The quality of the hotels could have been better. They were clean but very outdated. Especially for the price paid. Very poor quality city tours in each location with minimal information on things to do with our free time. Did not know about the optional excursions until a couple of weeks before the trip which were of course more money. Our travel agent never informed us of this. I believe that for the money paid it should have been a better quality tour.Show more
  Traveled in October 2019
  

  Reply from: Insight Vacations

  We are certainly very pleased to read that your time in Italy was a memorable one. However, we acknowledge your comments on the accommodations and Optional Experiences offered and we will be sure to send it to our team for further review. Nonetheless, we are delighted that you were able to experience the great beauty of Italy.

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• 

  Dave

  October 23rd, 2019
  4.5
  I'd give 6 stars if I could ! It was a trip of a lifetime..we were so excited about the iconic sights we saw and had...
  I'd give 6 stars if I could ! It was a trip of a lifetime..we were so excited about the iconic sights we saw and had forgotten about other wonderful events and locations; as the tour around Capri; the inside Venice tour etc. The driving was excellent and the tour guide Elena was wonderful....we will cherish the memory forever !!Show more
  Traveled in September 2019
  

  Reply from: Insight Vacations

  Thank you for sharing your thoughts on the Best of Italy tour with Insight Vacations. We are very happy to hear that you enjoyed your time on the road. Even more, we are proud to learn of the immense effort put in by our staff to ensure a seamless and memorable experience for our guests. Similarly, we are without a doubt happy to have hosted you and we hope to welcome you back to travel with us again soon.

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  TammyBurden

  October 9th, 2019
  5.0
  We absolutely LOVED our tour with Insights Vacation and would highly recommend it! Our tour began in Rome where we...
  We absolutely LOVED our tour with Insights Vacation and would highly recommend it! Our tour began in Rome where we meet Caroline (our tour guide) and Antonio ( our bus driver) as well as our fellow travelers. It was a wonderful tour, so fun and so many amazing things to see. Yes there was a lot of walking but we expected that and started walking at home months before we left. So the walking was no problem for us, plus you must walk to see the sights, so worth it. Yes they do charge extra for extra excursions, we didn’t mind this as we wanted to get the most from this trip. Just a little side note: you could be standing in one location in the city and the tour guide would walk you around the block, where much to your amazement is a massive church or other historical sight. If you didn’t know to look for this, if it wasn’t on your radar, you would not have known it was there. That was why having the Tours and tour guide’s was worth the extra cost. Also not everyone did every tour, several went out on their own to explore or do what they wanted to do. We loved the tour guides as they were so knowledgeable and nice, and most times funny as well. Also for us, not having to mess with maps and taxi’s and finding what we were looking for was another big plus of being on the tour. Each morning we awoke, knowing this is where we are going, this is what we will be seeing and this is what we will be doing, this is where we stay, where we eat, it was all laid out for us. Show more
  Traveled in September 2019
  

  Reply from: Insight Vacations

  Thank you for sharing your thoughts on the Best of Italy tour with Insight Vacations. We are very happy to hear that you enjoyed your time on the road. Even more, we are proud to learn of the immense effort put in by our staff to ensure a seamless and memorable experience for our guests. Similarly, we thank you for your recommendation and we hope to welcome you back to travel with us again soon.

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• 

  Asher

  April 30th, 2019
  5.0
  Absolutely fantastic tour! I loved every minute of it! Really gave me a chance to relax and take in all the amazing...
  Absolutely fantastic tour! I loved every minute of it! Really gave me a chance to relax and take in all the amazing sights.Show more
  Traveled in June 2018
  

  Reply from: Insight Vacations

  We are very pleased to hear that your time on the Best of Italy tour was a memorable one. On top of that, we hope that you were able to go back home with some amazing memories of Italy and we look forward to welcoming you back in the near future for more amazing destinations.

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• A

  Allan

  April 9th, 2019
  4.5
  And our tour and itinerary was fantastic along with the tour director and driver. At times we were extremely busy...
  And our tour and itinerary was fantastic along with the tour director and driver. At times we were extremely busy sightseeing and doing activities but I could not recommend it highly enough. Inside vehicles are fantastic and like business class on many airlines. The accommodation was extremely central and walking distance to most locations. Anna our travel director was extremely organised and very accommodating.Show more
  
  Traveled in March 2019
  

  Reply from: Insight Vacations

  Thank you for sharing your thoughts on the Best of Italy tour with Insight Vacations. We are very happy to hear that you enjoyed your time on the road. Even more, we are proud to learn of the immense effort put in by our staff to ensure a seamless and memorable experience for our guests. Similarly, it pleases us to read that your coach rides were comfortable and that overall you had an enjoyable time on the road with us.

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  Kristen

  March 15th, 2019
  4.0
  Amazing trip to Italy!! Chris and the local guides in Rome and Florence were wonderful- knowledgeable and friendly....
  Amazing trip to Italy!! Chris and the local guides in Rome and Florence were wonderful- knowledgeable and friendly. Loved not having the stress of planning the trip myself. Some highlights were definitely the visit to the Vatican and the dinner in Tuscany at Tre Pini.Show more
  Traveled in March 2019
  

  Reply from: Insight Vacations

  Thank you for informing us about the wonderful time you had in Italy with Insight Vacations. We are delighted to hear that your Travel Director went above and beyond to make your time on the road a memorable one. Furthermore, we are without a doubt happy to have hosted you and we look forward to journeying with you again soon.

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