Majestic Scotland

Traveler Reviews

• S

  Stephen

  September 21st, 2025
  5.0
  Johnny and Dave were great. Very knowledgeable about all facts on history of Scotland. Dave was great at driving....
  Johnny and Dave were great. Very knowledgeable about all facts on history of Scotland. Dave was great at driving. Would highly recommend this tour and Johnny and Dave as tour guide and driver. Steve and JanetShow more
  
  Traveled in September 2025
  

  Reply from: Costsaver

  Thank you for sharing your experience with us. We genuinely appreciate the time you took to provide your feedback, and we're so glad to hear that you enjoyed the company of our On The Road Team. They are a dedicated group striving to make every tour extraordinary, and it's heartwarming to know they left a positive impression on you.

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• O

  Olga

  July 3rd, 2024
  2.0
  I was really looking forward to our family trip to Scotland. Unfortunately, Majestic Scotland tour by Costsaver was a...
  I was really looking forward to our family trip to Scotland. Unfortunately, Majestic Scotland tour by Costsaver was a total disappointment, it was basically a bus ride and hotels accommodations. There was very little comments about the places we passed on the way from tour director (who was also a guide everywhere except Edinburgh). Unfortunately, there was not even audio guide (that is listed in advertisement). I have a strong feeling that stops on the way were planed not by how interesting the place are but rather by availability of free bathrooms. Trip to Isle of Skye that I was really looking forward to was a joke - first we were on the road for several hours just to have lunch at the visitor center, 30 min bus ride on the isle at the places that have not looked spectacular in any way and returned to mainland by ferry. Totally not worse the hassle to be on the bus for 4-5 hours with barely any comments on the way. List of optional experiences was very poor, mainly very overpriced dinners in Glasgow and Edinburg. There was no schedule of when we will arrive at the particular place and how long we will have there, so that we could not plan our experiences ahead of time ourselves. It is a pity we could not enjoy such a beautiful place as Scotland to its full potential. Hotel in Edinburgh was far away from the center with literally only one restaurant in the walking distance.Show more
  Traveled in June 2024
  

  Reply from: Costsaver

  Thank you for sharing your feedback about your recent experience with us. Our top priority is ensuring our passengers have a comfortable and convenient journey. We apologise that your tour did not meet expectations. We are sorry you felt the Travel Director could have been more personable, informative, and interactive. We were surprised to learn that this may have differed from what you experienced on this rare occasion. Your feedback has been shared with our Operations Manager for their attention and appropriate action in the future. We have also shared your feedback with the relevant departments for review and improvement.

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• B

  BarbaraMcDonnell

  August 26th, 2021
  1.0
  Our tour was just canceled for ‘operational reasons and lack of participation’. This was a confirmed tour so enough...
  Our tour was just canceled for ‘operational reasons and lack of participation’. This was a confirmed tour so enough people already purchased the tour. I spent hours researching, coordinating with my family and attending to all the many details and then 6 weeks before the trip were notified our trip has been canceled. I booked the trip through Costco and believe both Costco and Costsaver should provide a comparable trip at their expense to compensate us for all of the disappointment and angst that their actions have caused. It is too late for us to book another trip at a comparable cost for the time frame that was so difficult to coordinate. Caution to all to use a more reputable company for your travel plans.Show more
  Traveled in August 2021
  

  Reply from: Costsaver

  We truly regret to read that your recent trip to Scotland wasn't able to go ahead as planned. Unfortunately, as we are having to deal with the ongoing Covid-19 pandemic, there are times when our trips may need to be suspended, in line with advice from the CDC as well as each countries' particular travel restrictions. Nevertheless, we certainly appreciate the disappointment that has been felt, and we genuinely hope to be able to travel with you to Scotland before too long.

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• L

  LynnJohnson

  July 15th, 2021
  1.0
  Have had this tour booked since 2019-it was cancelled in 2020 which I accepted due to the pandemic & I rescheduled...
  Have had this tour booked since 2019-it was cancelled in 2020 which I accepted due to the pandemic & I rescheduled for Sept 18, 2021. I got an email saying this tour was "suspended" due to restrictions & was very surprised as the United Kingdom is set to open up Monday July 19th. I am fully vaccinated & knew there might be a pre & post trip Covid test but no other restrictions. I learned on their website that they were advertising this trip for British citizens and in fact, today, they still are and indicate "call us" for the date advertised. They've been booked up for this date for many months. I have asked for a full refund as I don't wish to rebook a 2nd time or be treated like a 2nd class citizen.Show more
  Traveled in July 2021
  

  Reply from: Costsaver

  We have acknowledged your feedback and would like to express our sincere regret that your trip to Scotland was suspended a second time due to the ongoing Covid-19 pandemic. We absolutely understand the disappointment you must feel, as this was certainly never part of the plan. With that said, unfortunately we are still having to cooperate with the ever changing state of the pandemic, as well as the current guidelines of each country, and those of the World Health Organisation. As such, we still hope to have the opportunity to travel with you to Scotland in the future, and in the meantime, stay safe.

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