Walking in Portugal - Remote Coastal Trails

Traveler Reviews

• S

  sara

  May 26th, 2024
  1.0
  We had the unfortunate experience of participating in a walking tour that was led by an extremely unprofessional tour...
  We had the unfortunate experience of participating in a walking tour that was led by an extremely unprofessional tour leader, lydia. She led the walking tour of Faro, Portugal. May 5th to May 12 2024. From the outset, it was clear that she was disengaged and uninterested in her role. Rather than interacting with the group and providing insightful information about the area, she spent the majority of the time on her phone, neglecting her responsibilities. There was a noticeable lack of enthusiasm and effort on her part. We were not given any meaningful context or background about the sites we visited, which greatly diminished the overall experience. The tour felt more like a self-guided walk with a stranger who was constantly distracted, rather than an informative and engaging exploration led by a knowledgeable guide. Additionally, she insisted that local restaurants did not accept credit cards and collected cash from the group on the first night, quickly dashing to the register. It was obvious she had a deal going with these restaurants, which left a bad taste in everyone's mouth. Out of the 8 restaurants we dinned at, only one location didn’t accept credit card. To make matters worse, she often talked behind tour participants’ backs, causing gossip and division within the group from day one. This behavior was highly unprofessional and created a negative atmosphere among the participants. It's disappointing when a tour leader fails to enhance the experience, especially when part of the attraction is learning about the history and significance of the places visited. Unfortunately, the tour leader, Lydia did not meet our expectations, and we would not recommend this tour leader to others based on this experience.Show more
  Traveled in May 2024
  

  Reply from: Explore!

  We appreciate your feedback for your recent trip, it’s disappointing to hear that we didn’t rate highly on this occasion due to your experience with the Tour Leader. We value your views and experience, this will be investigated without delays. If you would like to discuss this further or provide any further details please get in touch with our Customer Relations team at cr@explore.co.uk to discuss your feedback.

  Show more
• 

  beverley

  May 15th, 2024
  4.0
  The tour was good, the guide was somewhat distant primarily because the organization tour radar was anything but...
  The tour was good, the guide was somewhat distant primarily because the organization tour radar was anything but excellent. The TourRadar organization upset every single one of the members of this tour because of the lack of accommodation of the same requests from everybody on the tour. Tour radar refused to agree to provide transit from Faro to Segress because some of us arrived in Faro a day before the scheduled tour was to begin. I found that the majority of people on this trip bothered to radar enough that TourRadar gave in and gave people transit from Faro to Sagres. I guess I didn’t bother you enough because I took a train and then a bus to Sawgrass. This was not the fault of the guide. It was the fault of tour radar, being unnecessarily aware of the needs of the people who paid plenty for this tour. I very likely will not ever book with TourRadar again , so the trip was good but to radar failed miserablyShow more
  Traveled in May 2024
  

  Reply from: Explore!

  Dear Beverley, Thank you for taking the time to review your Walking in Portugal – Remote Coastal Trails holiday. I do apologise for the confusion surrounding your arrival transfer. Complimentary transfers are only offered to those arriving into Faro on the trip start date and I do apologise that TourRadar did not inform you of this. We are delighted that you found the tour, accommodation, and Explore Leader to have been good. Once again, I apologise for the confusion at the start of your trip, but hope you had a lovely time in Portugal. Best regards, Explore!

  Show more
• A

  Sally

  March 12th, 2023
  4.7
  Walking to saleema after the group day :we did this ourselves and it is a hard trail
  Traveled in March 2023

  Review collected by Explore!
• A

  Joe

  March 12th, 2023
  5.0
  Ienjoyed the 4 walks i did, though i missed one due to blisterson my toes. The restaurant scene in Sagres is very good.
  Traveled in March 2023

  Review collected by Explore!
• A

  David

  March 13th, 2023
  4.5
  See above
  Traveled in March 2023

  Review collected by Explore!
• A

  Adam

  March 14th, 2023
  5.0
  Great group of people and an excellent leader. Brilliant itinerary which i wouldn't have been able to do on my own
  Traveled in March 2023

  Review collected by Explore!
• A

  Ros

  March 22nd, 2023
  4.5
  Good overall. This is not a once in a lifetime holiday. Mainly a chance to walk coastal paths and enjoy the coast...
  Good overall. This is not a once in a lifetime holiday. Mainly a chance to walk coastal paths and enjoy the coast when it is rather cold and wet to do so in the UKShow more
  Traveled in March 2023

  Review collected by Explore!
• A

  Pat

  March 29th, 2023
  4.3
  The flowers and coastal scenery were highlights. The food in the restaurants we went to varied from good to...
  The flowers and coastal scenery were highlights. The food in the restaurants we went to varied from good to excellent. Show more
  Traveled in March 2023

  Review collected by Explore!
• A

  Kate

  March 19th, 2023
  3.8
  Seven Hanging Valleys, wild flowers on West coast on day 1 and 2
  Traveled in March 2023

  Review collected by Explore!
• A

  Valerie

  March 26th, 2023
  4.7
  Spectacular coastal walks, good food, and excellent guide( Weronika) who went “above and beyond” to make the trip...
  Spectacular coastal walks, good food, and excellent guide( Weronika) who went “above and beyond” to make the trip such a good one. Show more
  Traveled in March 2023

  Review collected by Explore!