Splendid Tour (5 days/4 nights)

Traveler Reviews

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  Catherine5.0•September 2025
  Led by marcello
  Great tour, we were looked after & enjoyed it immensely. Great guides & loved everywhere we stayed. Highly recommend...
  Great tour, we were looked after & enjoyed it immensely. Great guides & loved everywhere we stayed. Highly recommend this tourShow more
  Traveled in September 2025
• SA

  Stuart4.0•October 2024
  Enjoyable tour with many highlights
  Traveled in October 2024
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  Joan3.0•October 2023
  It was different from what we expected but we did enjoy it
  Traveled in October 2023
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  Terri5.0•June 2023
  We had a marvelous experience in western coastal Italy. 70-year-old grandparents traveling with 15-year- old...
  We had a marvelous experience in western coastal Italy. 70-year-old grandparents traveling with 15-year- old grandchildren were able to relax about details because we were met on time in the promised locations and transported safely to beautiful places. Our accommodations were lovely!Show more
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  Traveled in June 2023
• ER

  Ernest4.0•June 2023
  The guides who met us at the train station were extremely helpful. The drivers were very good as well. The two hotels...
  The guides who met us at the train station were extremely helpful. The drivers were very good as well. The two hotels were very good. The tour of Pompeii was relatively short. We should have been transported to Capri on the ferry boat. Instead we were taken in a boat that was about 8 meters long which bounced in the water. This trip took us more than 1.5 hours. This type of boat should never been used to transport 6 people. The operator never showed up at the pier and we bought our tickets to return by ferry.Show more
  Traveled in June 2023
• AS

  Antoinette1.0•October 2022
  Splendid Tour: What a mess for the amount of money we spent stay away from both companies. Tour Radar farms out...
  Splendid Tour: What a mess for the amount of money we spent stay away from both companies. Tour Radar farms out Destination Italia as our tour group who then farms out local people in the area to give you a tour. You do not know what you are getting. The hotels are 2 stars, most of these people who they hire except for the drivers and for a man named Marco who did our Capri tour, are students. Your Itinerary when given to you when you are met by an assistant is written on a sticky's attached to your train ticket but never tells you who the next person is you are going to meet? I traveled with a friend and there was one other person on this tour with us who we did not know. We started out in Rome train station meet at the Pharmacy that person kept calling someone for our porter to pick up our bags to put on the train. He was calling our driver in Naples???? The Porter was in Naples not in Rome??? We finally get to Naples, and we were then met with a man named Simon and the Porter we did not know who Simon was were never given any names. He is our tour person for Pompeii, but he did not tell us that until we got to our car. as we were going through the train station my co travelers asked to go to the restroom he and the porter and driver were upset because the restroom was on a different level who denies someone of that? We finally get to Pompeii and the driver and Simon were negotiating the amount of time we are going to be at Pompeii. Simon never gave us a head set paperwork he stated he was sick and said he was called the morning of our tour to give us this tour. it was a waste of time and money we followed another tour person who was very informational and explained the ruins of Pompeii because our person didn't talk, he was sick. Who comes to work sick? Our driver was nice this was his first tour with Destination Italia, and he said they are a mess i agree. We get to our hotel they put me and my co traveler in a 3-star hotel Vesuvius Sorrento. old war world II hotel with view of other people's balconies in the back of the hotel, the food was horrible we never ate there again waste of money. the other person on our tours was in a 5-star hotel Minerva with great food and a view we all paid the same rate and were on the same tour for 5 days. We had a driver named Anthony the first day he was wonderful he took us around Sorrento otherwise you are on your own so i am glad i met him and will stay in contact with him the future. We had a tour person named Marco for Capri he was good. however, we were grouped with about 30 other people touring Capri not our private tour. Then we returned to Sorrento and on our own again to try to find something to do or to eat because the food at the hotel was horrible. Our hotel in Amalfi was also World War II old and run down oh by the way they told us they were closing for the season in 10 days, so they were limited on certain items. We then drove to Positano for a couple of hours and then to Amalfi which we stayed for 2 days. Our driver was also named Anthony he was great, but we are on our own no one to tour with for 2 days on day 5 He picked us up on our last day and drove us to Naples he was a wonderful man we missed our train back to Rome because of a major car accident, and he worked it out with the incompetent Destination Italia to get us new tickets otherwise we would have had to pay out of pocket. I would never use either one of these company'sShow more
  Traveled in October 2022
  

  Reply from: Destination Italia

  Dear Mrs Sciacca, first of all we want to express our regret for having received your complaint, as we are constantly and seriously committed to making the trip for our customers the best possible experience. We investigate with our supplier and analyze your points and wish to answer them below: • We only use professional local suppliers to manage the tour so we make agreement with assistants, guides, drivers who meet our service standards. • We sent you before the departure complete documents through Tourradar platform with our voucher indicating the assistants in Rome and Naples • Splendid Tour is a programme with assistance when travelling between cities and a professional guide when touring Pompeii and does not have a full-time guide. On the same excursion no other clients complain about the guide. • About the accomodation, Grand Hotel Vesuvio in Sorrento is the 4 star hotel, same as hotel Minerva, and we always have this hotel in the Splendid Tour programme. Grand Hotel Excelsior in Amalfi is also a 4 star hotel. • Capri tour included in Splendid tour programme is a group tour not a private one, the group size can be different depending on the day it take place. Usually works well with our clients and it worked well with all the other clients on that same day. • The last day driver called us because of the delay due to car accident, and despite it was a case of force majeure we decided to pay for the additional cost of the new train tickets. We hope we have at least succed in answering some of your doubts, Best Regards

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• WJ

  walter5.0•October 2022
  Well organized from the moment we met our tour guide to the day we came back. Excellent excursion.
  Traveled in October 2022
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  Lisa5.0•October 2022
  This tour was just perfect for me! As a solo traveler, it had just the right amount of organized activities and time...
  This tour was just perfect for me! As a solo traveler, it had just the right amount of organized activities and time to explore on my own. The guides/activities started on time, the hotels were comfortable and clean with spectacular views and the food included at the hotels was delicious especially the breakfast buffets. We missed the train from Naples to Rome due to a traffic accident and they quickly booked us on the next train in a private coach! The tickets in our emails. Thanks for the fabulous memories! Ciao!Show more
  Traveled in October 2022
• VA

  Vikki4.0•October 2022
  Highly recommend this tour. From the start of the tour to the very end, we were taken care of with a point of contact...
  Highly recommend this tour. From the start of the tour to the very end, we were taken care of with a point of contact person. The tour guides were knowledgeable and friendly. The hotels, while dated in decor, were clean and in convenient locations. Having time to ourselves in Amalfi was fine, although with almost two days there, one more excursion would have been welcomed. Altogether we were pleased with the planning and execution of this tour and we had a wonderful time visiting beautiful places.Show more
  Traveled in October 2022
• BR

  Brian4.0•October 2022
  I enjoyed the tour, it was somewhat dampened (no pun intended) by the rain we experienced. The guides were very...
  I enjoyed the tour, it was somewhat dampened (no pun intended) by the rain we experienced. The guides were very knowledgeable and the transport for the most part was top notch and efficient.Show more
  Traveled in September 2022