Best of India

Traveler Reviews

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  David3.6•September 2026
  Itinerary was great. The local guides varied but were overall fine. The people in the office were pleasant but not...
  Itinerary was great. The local guides varied but were overall fine. The people in the office were pleasant but not always helpful. Flight check-ins and transfers were often difficult because they used their own email and phone numbers on our tickets which often cut us off because two factor authentication codes going to them rather than us making managing and checking in extremely difficult. And we could not edit the email addresses or phone numbers on the tickets. The part of this trip that left us very unsatisfied was the hotels. After booking the trip I got together with them and paid a substantial additional fee to upgrade the hotels. The places we stayed at were by and large mediocre and no better than I might have expected without upgrades. At each location I searched out other hotels on booking sites that typically exceeded where we were staying and were dirt cheap leaving me feeling that their margins at these places where they no doubt had special arrangements and rates were very high. I also had originally made the hotel changes with them in part because I was interested in having exercise facilities. The facilities were typically outdated, minimal equipment that was not uncommonly broken and with hours so limited that it was hard to even use them with our touring schedule. Would I travel with Gets again? I would have to think long and hard because I think I could have set this up myself for considerably less money and/or better lodging/arrangements.Show more
  Traveled in September 2026
  

  Reply from: GeTS Holidays

  Dear David, Thank you for taking the time to share your detailed feedback. We are pleased to know that you enjoyed the overall itinerary. We are sorry to hear about the difficulties you experienced with the flight check-ins and seat selection. I would like to clarify that, as part of our booking procedure, it is our policy to use our contact details when making flight reservations so that our team can manage and assist with the bookings when required. In your case, our team made every effort to secure the preferred seats and assist with the check-in process. However, as some of the flights were operated as codeshares, the operating airlines were unable to provide access to the seat map, and the seat maps were also not available to us online. Unfortunately, this limited what we could arrange in advance. Regarding the hotels, we are genuinely sorry that they did not meet your expectations, particularly after you chose to upgrade the accommodation. We did check with each hotel following the upgrades regarding the availability of exercise/gym facilities. Wherever we were able to confirm such facilities, we shared the information with you in advance. The 4-star hotels selected were properties that we regularly use and have generally received positive feedback on, and we have not previously received complaints regarding their overall standards. That said, we fully respect that hotel preferences and expectations are very personal, and we are sorry that the properties did not meet your expectations on this occasion. For clarity, in Delhi and Agra, we had arranged 5-star hotels for you, while the remaining stays were at 4-star properties. We also appreciate your comments regarding the gym facilities, particularly the limited equipment, maintenance and operating hours. We will certainly share this feedback with the respective hotels and review these aspects more carefully when selecting properties for future clients, especially when exercise facilities are an important requirement. We value your feedback and will use it constructively to improve both our hotel selection and the level of assistance we provide with flight arrangements. Thank you once again for travelling with GeTS and for sharing your experience with us. Regards GeTS Holidays

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  Damian2.0•September 2025
  Overall, we had a wonderful time in India, but not without issue. The hotel selections were generally not very good...
  Overall, we had a wonderful time in India, but not without issue. The hotel selections were generally not very good and so the overall tour was poor value for money. Feriyas Hotel in Mumbai, Zone Connect in New Delhi and the houseboat in Alleppey were truly awful. One of the guides they provided also overcharged for all the entrance fees and several of them tried to finish the tour early or skip what we were supposed to see. To be balanced, Anu and the team were always available and tried to do their best to resolve issues, but the bottom line is they prioritised profit margin over quality. On the plus side, the drivers were very good and helpful and probably as good as the tour guides in sharing information. They also bought us dinner by way of an apology, which was a nice touch, but in reality a small consolation for the issue faced.Show more
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  Traveled in September 2025
  

  Reply from: GeTS Holidays

  Dear Damien, Thank you for taking the time to share your detailed feedback. While we are pleased to know that you enjoyed your time in India overall, we are genuinely sorry to hear about the aspects of your trip that did not meet expectations. We sincerely regret that some of the hotels fell short of the standards we aim to deliver. Your observations on the guides, entrance fees, and certain experiences being rushed are equally concerning, and we acknowledge that these are areas where improvements are clearly required. On the other hand, we are glad to hear that you found our drivers supportive and knowledgeable, and that our team, especially Anu, remained available throughout to assist wherever possible. Still, we fully understand your perspective that timely support should not replace the quality you rightfully expect from the outset. Please rest assured that we take your comments very seriously. We are already reviewing our hotel selection process and re-evaluating the way guides are briefed and monitored, so that future travelers receive better value and a more seamless experience. We truly appreciate your candid feedback—it helps us improve, and we hope that despite these challenges, you will carry with you the many positive memories of India. Warm regards, Shruti Sharma Head of Business GeTS Holidays

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  Simona5.0•March 2025
  Gets Holiday planned a perfect tour for our group. Visited Tamil Nadu in a perfect manner! Marvellous guide,...
  Gets Holiday planned a perfect tour for our group. Visited Tamil Nadu in a perfect manner! Marvellous guide, efficient organization, superb accommodations. Daily care from Gets staff who take care of us in a great wayShow more
  Traveled in February 2025
  

  Reply from: GeTS Holidays

  Hi Simona, Thank you so much for your lovely feedback! We’re delighted to hear that your Tamil Nadu tour was a memorable experience. It’s wonderful to know you enjoyed the guidance, smooth organization, and comfortable accommodations. Our team takes great pride in offering personalized care throughout the journey. Your kind words truly encourage us. We hope to plan another amazing trip for you soon! Warm Regards Anu/GeTS Holidays

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  Dale5.0•October 2022
  I’ll start with feedback of the guides/drivers/Team Leads Anu- team lead point of contact before the trip. Anu was...
  I’ll start with feedback of the guides/drivers/Team Leads Anu- team lead point of contact before the trip. Anu was excellent! regular email contact/replies, lots of offers for help with any alternations or domestic flights (although we arranged this ourselves the offer of assistance was appreciated). He has everything arranged and we never had to wait for any airport transfers, every hotel we arrived at allowed us to check in immediately (even early in the day). Without Anu’s organisation and planning our trip would’ve been completely different and so much more stressful, during our trip we seen and spoke to a number of people trying to visit India without a tour company and they had some real horror stories (it didn’t sound like a holiday it sounded like a constant battle). We almost felt guilty that Tour Radar/Gets holidays and Anu had made our trip hassle free and so easy, I would advise this is the only way to truly visit India and experience the real India (along with seeing the main tourists spots) Rajesh- driver for Delhi, Agra & Jaipur . Thoughtful, helpful and always willing to go over and above his duties to make the most of our experience in India. Very reliable and good to know that you have someone looking out for your best interests Pickan- guide Jaipur, great guide gave enough detail and information but not to much. He was such a happy and cheerful person it was infectious, I think he might be friends with everyone in Jaipur. Joe- Mumbai Guide Joe was great he showed us all the sights in Mumbai and nothing was to much trouble for him, he gave great advice and we left feeling like we had really experienced the real Mumbai whilst also seeing all the main tourist spots 10/10 rating for Joe Azar- emergency contact willing to assist at any time with queries/ help we needed as circumstances arose. On one of the domestic flights one of our suitcases was lost during a connection, we tried to source it ourselves by contacting the airline with no luck, eventually we got in touch with Azar and he took over control of the problem which allowed us to continue with our trip with no stress. I can’t emphasis enough just how good Azar was, nothing was ever a problem, he was a life saver when it came to the lost luggage and would immediately reply whenever we contacted him day/night & at weekends whenever we had alternations/amendments we wanted to make. Please feel free to pass on our comments to each of the persons mentioned above they have all been excellent. Overall we really enjoyed the trip, we was glad for the leisure days at the end as we were quite tired after quite an intense few days of sightseeing (although we wasn’t complaining as we really enjoyed everything we seen). I can’t thank you and your team enough for making our holiday so special, India is an amazing country and I will absolutely be recommending to family, friends and colleagues, I will also be recommending they use your company for anything they plan to book.Show more
  Traveled in September 2022
  

  Reply from: GeTS Holidays

  Hello Dale, Thank you so much for your lovely, valuable feedback and kind words. We appreciate you taking the time out to share your thoughts with us. This in turn helps us to stay motivated and do better each time. Me, Azhar and our entire office is really glad to know how much you enjoyed. God bless you and your family. Hope to see you soon again. Thank you once again for choosing us as your travel partner. Best wishes - Anu/Azhar (GeTS Holidays Team)

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  Samantha4.5•October 2019
  Great tour, ticked all the boxes however I would suggest that it is not suitable for small children, we had to...
  Great tour, ticked all the boxes however I would suggest that it is not suitable for small children, we had to accomodate rather often to the needs of a 5 year oldShow more
  Traveled in October 2019
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  ShaynaWood4.5•June 2019
  With the help of GeTs, I was able to book a custom two week tour that covered our varied interests. GeTs was...
  With the help of GeTs, I was able to book a custom two week tour that covered our varied interests. GeTs was astoundingly organized, knowledgable, comforting, and helpful. There was never a moment when we felt lost or harried, instead their representatives and guides were always prompt and kept us going thru our journey in comfort and style. I cannot speak highly enough.Show more
  Traveled in June 2019
  

  Reply from: GeTS Holidays

  Dear Shayna, Thank you so much for your valuable feedback and kind words. We appreciate you taking the time out to share your thoughts with us. This in turn helps us to stay motivated and do better each time. Hope to see you soon again. Thank you once again for choosing us as your travel partner. Best wishes - GeTS Holidays Team

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  Anonymous5.0•June 2019
  If you are considering this tour, you should definitely go ahead with GeTS Holidays.
  Traveled in June 2019
  

  Reply from: GeTS Holidays

  Dear Guest, Thank you so much for your valuable feedback and kind words. We appreciate you taking the time out to share your thoughts with us. This in turn helps us to stay motivated and do better each time. Hope to see you soon again. Thank you once again for choosing us as your travel partner. Best wishes - GeTS Holidays Team

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  RayYou5.0•April 2019
  I'm so glad that I used GeTS Holidays during my visit to the Kumbh Mela festival in Feb 2019. Their representatives...
  I'm so glad that I used GeTS Holidays during my visit to the Kumbh Mela festival in Feb 2019. Their representatives understood my requests very well during communications. They helped me create a perfectly tailored plan. Everything ran smoothly and their staff was caring and actively sought feedback during and after the trip. They delivered everything agreed upon professionally. Highly recommended.Show more
  Traveled in February 2019
  

  Reply from: GeTS Holidays

  Hello Ray, Thank you so much for your valuable feedback and kind words. We appreciate you taking the time out to share your thoughts with us. Hope to see you soon again. Thank you once again for choosing us as your travel partner. Best wishes - GeTS Holidays Team

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  ronaldtownson5.0•January 2019
  We arranged a private tour to Hampi, from our home in England, the communication withe Gets was via E mail was...
  We arranged a private tour to Hampi, from our home in England, the communication withe Gets was via E mail was exalent and we wer kept up to date with all of the arrangements. The train tickets wer e mailed to us, on arrival in Hospet met by our car and driver taken straight to the Hotel, next day right on time we wer taken to Hampi and meet by our tour guide who was most informative and could not do enough for us the whole of our 4 day trip was exalent. We hav used Gets Holdas 3 times now and will be using them again this coming November to arange our tripShow more
  Traveled in December 2018
  

  Reply from: GeTS Holidays

  Hello Ronald, Greetings! Thank you for your valuable feedback. We truly appreciate you taking the time out to write this review. It is our endeavor to always provide the best possible service to all our guests. Hope to see you travel with us again. Best wishes - GeTS Team

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  Sosila5.0•December 2018
  Had a wonderful well organised tour to the Golden Triangle with Kashmir by Gets Holidays. Efficient, professional...
  Had a wonderful well organised tour to the Golden Triangle with Kashmir by Gets Holidays. Efficient, professional and well versed guides and driver provided by Gets Holidays. Looking forward to visiting other parts of India with Gets Holidays. Keep up the good work Gets Holidays.Show more
  Traveled in December 2018
  

  Reply from: GeTS Holidays

  Hello Sosila, Thank you so much for your valuable feedback and kind words. We appreciate you taking the time out to share your thoughts with us. This in turn helps us to stay motivated and do better each time. Hope to see you soon again. Thank you once again for choosing us as your travel partner. Best wishes - GeTS Holidays team

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