Heart of Poland

What our customers ask about this tour

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• J

  Judith

  Asked on May 29th, 2026

  Can you help me to book air tickets? How many houres in a bus every day approximately, Is there inside bus a toilet, or it will make stops between.. How i should make payments?

  Flights / Transfers

  Payments

  Transport
  • 

    EuropamundoOperator•Written May 2026

    International flights are not included in our tours, as travellers join from many different countries. We recommend not booking flights until your tour is confirmed and guaranteed to depart. Daily bus travel times vary depending on the route and sightseeing stops. On average, travel days may include approximately 3 to 7 hours of driving, although some longer days may occur depending on the itinerary. The coaches generally do not have passenger toilets available for regular use. However, the tour makes frequent stops during the day for restrooms, meals, sightseeing, and breaks. Payments are processed directly through the TourRadar platform during the booking process using the payment methods available on the website.
  • J

    Judith

    Traveler•Written June 2026

    Is it possible to pay by visa. If i dont have account here, can i get agreement and all existing correspondence by Email?
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    EuropamundoOperator•Written June 2026

    Payments for your booking can be made via Visa, Mastercard, American Express, and PayPal. All correspondence related to your booking will be handled through your dedicated booking link and the conversation page, so everything stays in one place and is easy to track. You are welcome to call us to make payments over the phone, and our support is available 24/7.
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• C

  Clare

  Asked on May 27th, 2026

  is there a option for a private room if so what would be the cost thanks

  Accommodation

  Price / Availability
  • 

    EuropamundoOperator•Written May 2026

    Yes, we can absolutely offer you a private single room for the tour. However, in order to provide you with the correct price, we would need to know your preferred travel dates, since prices may vary depending on the season and departure selected.
• J

  James

  Asked on January 27th, 2026

  Will there be restaurants nearby the hotel where we can eat dinner?

  Meals
  • J

    James

    Traveler•Written January 2026

    How many people in a group you need to have a private departure on the dates that I want? Can you arrange to make it a Catholic pilgrimage with daily mass?
  • 

    EuropamundoOperator•Written January 2026

    Most hotels on our adventures are conveniently located in areas with easy access to a variety of restaurants and cafés, perfect for enjoying local cuisine. Our tour guides are more than happy to provide you with recommendations based on your specific location during the adventure.
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    EuropamundoOperator•Written January 2026

    While this particular adventure isn't typically privatizable, we can certainly check availability based on your group size.
  • J

    James

    Traveler•Written January 2026

    What is covered with 'basic insurance'?
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    EuropamundoOperator•Written January 2026

    Europamundo has arranged a basic travel assistance insurance policy with the company EUROP ASSISTANCE for all its travelers. The insurance coverage becomes valid upon arrival at the destination, once Europamundo's services begin, and it ends upon completion of the tour. Therefore, this policy does not cover incidents that may occur during air travel or before or after the tour if those segments are not contracted with Europamundo.
    
    In case you require assistance during the tour, you must first contact your accompanying guide, who will begin the assistance process. If this is not possible, you must contact the insurance provider directly to coordinate the support required.
    
    EUROP ASSISTANCE 24/7 Emergency Line: Phone: (+34) 91.514.9960
    
    Summary of coverage and indemnity limits (per person):
    
    1. MEDICAL ASSISTANCE
    - Medical expenses outside country of residence: €12,000
    - Medical expenses in country of residence: €1,500
    - Dental expenses: €100
    - Emergency transportation to hospital: Included
    - Hotel stay extension due to illness or accident: €75/day (max. 14 days)
    - Medical information service: Included
    - Medical evacuation and repatriation: Included (if not organized by EA: max. €6,000)
    - Return of insured travel companions: Included
    - Escort for minors or dependent persons: Included
    - Rejoining the travel plan: Included
    - Companion's hotel stay extension on-site: €70/day (max. 10 days)
    - Companion's travel expenses on-site: €25/day (max. 10 days)
    - Travel of one person to accompany hospitalized traveler: Included
    - Hotel expenses of person accompanying hospitalized traveler: €70/day (max. 10 days)
    - Repatriation of mortal remains: Included (if not organized by EA: max. €6,000)
    - Companion of mortal remains: €50/day (max. 10 days)
    
    2. TRAVEL & FLIGHT ISSUES
    - Interpreter phone service abroad: Included
    - Loss of house keys: €100
    - Forced travel extension: €75/day (max. 5 days)
    - Return in case of death of direct family member: Included
    - Return in case of hospitalization of direct family member: Included
    - Missed visits: €100 (max. €50 per visit)
    
    3. LUGGAGE & DOCUMENTS
    - Search and location of lost luggage: Included
    - Loss, damage or theft of checked luggage: €500
    - Damage or theft of unchecked luggage: €300
    - Delayed luggage delivery: €100
    - Loss or theft of travel documents: €100
    
    4. TRAVEL SUPPORT SERVICES
    - Information services: Included
    - Legal information services: Included
    - 24/7 legal assistance: Included
    - Advance of legal expenses abroad: €3,000
    - Communication expenses: €100
    
    5. CIVIL LIABILITY
    - Personal civil liability: €60,000
    
    6. ACCIDENT INSURANCE
    - Accidental death or permanent total disability in public transport: €3,000
    
    IMPORTANT INFORMATION: This included insurance policy offers limited coverage and does not cover important items such as electronics, money, jewelry, or valuables, even if stored in hotel rooms or cabins. It also does not cover minor damage to luggage (e.g., scratches, broken wheels or handles), loss, theft, or breakage. We strongly recommend that all travelers purchase an additional travel insurance policy with broader coverage than the one included.
  
  
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