Costa Rica Adventure (Tortuguero Extension)

Traveler Reviews

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  Steve

  April 8th, 2023
  4
  Costa Rica tour saver was really good! Make sure you get the transfer from airport San Jose, as I didn't get it and...
  Costa Rica tour saver was really good! Make sure you get the transfer from airport San Jose, as I didn't get it and had to pay a stupid taxi fare to get to hotel. Otherwise hotels were all good, itinerary was good and varied, lots of animals to see. I did the beach extension and relaxed. Food was all great too. I'd recommend.Show more
  Traveled in February 2023
  

  Reply from: Costsaver

  We are delighted you got to experience all the beautiful highlights Costa Rica offers. It’s always great to read when our guests return home from our guided trips with fond memories and a thirst for even more travel experiences; as such, we thank you for sharing your feedback.

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  Wendy

  April 4th, 2023
  5
  Germon the tour guide and our driver Jose was so great. Every experience was so much fun and eventful.
  Traveled in March 2023
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  Leslie

  May 3rd, 2022
  1
  This was probably the worst tour I've taken. Costa Rica was wonderful, no thanks to the tour. To start, I was told...
  This was probably the worst tour I've taken. Costa Rica was wonderful, no thanks to the tour. To start, I was told the transfer from airport to hotel would be $50 per person so we opted to get to the hotel on our own. Got a call at the hotel that they had waited for us and couldn't understand why I wasn't there....because I didn't pay for it and wasn't told that it was included!! Next...the tour director, Victor, wasn't reliable. He would give the "company line" and then not follow through. Just one example: we were supposed to make name cards to be used to rotate seats on the bus...never happened! He never learned names, and never made you feel part of a group, so there was no group cohesiveness. The quality of the hotels was not great. They were second rate, cleanliness lacking and many in varying states of disrepair (old). The food was mediocre and I'm not a foodie but lack of variety and lack of hot food when supposed to be hot, or cold when supposed to be cold leaves one desiring more. Each hotel got progressively worse, including location so by the time we got to the end, we were in single beds with a very limited menu to choose from at every meal. The last part of the trip, which everyone referred to as "the beach" was not an "add on" but part f the tour. Yet the tour director did not travel to the beach with the group of twelve, but went back to San Jose to end his tour. Strange....not a problem for me because I have traveled quite a bit by myself, but what actually was I paying for if not for a director who would oversee and make sure things went smoothly, as you will see with the final transfer. Then there was the issue with our transfer from hotel to airport at the end. We were told 7:15 and were there the required 10 minutes early, only to find that another couple was told 7:40 (according to them and the front desk) and were on our same transport! When confronted, Swiss Travel (who apparently is the umbrella for Costsaver) said that the other couple were just late, so as I said to them...someone is untruthful!Show more
  Traveled in April 2022
  

  Reply from: Costsaver

  It saddens us to read that your time away with Costsaver does not seem to have lived up to your expectations, and that this may have been due to a few different elements of your trip that you felt could have been improved upon. Here at Costsaver, we truly value our guests' feedback, as it helps us to know where we are going right and where we might be able to improve. As such, please be assured that your cocnerns have been shared with our Operations Department for their attention going forward. That said, we still hope that you have taken lots of lasting highlights from your time away with us.

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  Eleonore

  April 30th, 2022
  5
  Once the tour began, it was great. However, the pre-tour communication was awful, could never get a quick answer or...
  Once the tour began, it was great. However, the pre-tour communication was awful, could never get a quick answer or talk to a human.Show more
  Traveled in April 2022
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  Randall

  February 8th, 2020
  5
  Great trip. Well organized and run. Our guide, Victor, did a great job. Highly reccomend.
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  Traveled in January 2020
  

  Reply from: Costsaver

  It certainly pleases us to hear about your experience on the Costa Rica Adventure trip with Costsaver. We are very happy to know that we exceeded your expectations and we definitely look forward to welcoming you back soon for more amazing experiences.

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  Raisa

  August 18th, 2019
  5
  We just came back from our trip to Costa Rica. We enjoyed every aspect of the trip. Everything was wonderfully...
  We just came back from our trip to Costa Rica. We enjoyed every aspect of the trip. Everything was wonderfully organized, and there were absolutely no delays. Our tour guide, Victor Leiton, was top-notch. He really brought joy, happiness and enthusiasm to the trip. Victor has a great sense of humor, and impeccable knowledge of his country. He made our stay there unforgettable. The group was splendid as well. We made a lot of lifelong friends! I would recommend this tour, and especially Victor and our driver, Tony, 100%Show more
  Traveled in August 2019
  

  Reply from: Costsaver

  It certainly pleases us to hear that your time on the Costa Rica Adventure with CostSaver exceeded all of your expectations. We are exceptionally proud to hear about the effort put in by our staff to ensure the overall success of your trip. That being said, we thank you for your recommendation and we are delighted that you were able to see so many great Costa Rican destinations all in one trip.

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