Destination Services Mexico

Dear Twila, Thank you so much for your kind feedback. We’re delighted to hear you enjoyed The Wonders of Maya tour and that Aldo made such a positive impact — we will gladly share your comments with him and the team. It’s wonderful to know you had a great experience exploring the Yucatán and its culture. We truly appreciate your recommendation and hope to welcome you again in the future. Warm regards, Destination Services Mexico

Dear Eileen and Paul, Thank you very much for your lovely feedback. We are delighted to know you had such a wonderful experience and that Aldo and Jorge helped make your journey so memorable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Mexico for another adventure in the future. Warm regards, Destination Services Mexico

Dear Janet, Thank you so much for your wonderful feedback! We are truly happy to hear that you had such a meaningful experience and that you felt safe and well taken care of throughout your journey. It’s especially lovely to know that Oaxaca was the highlight — it really is a very special destination. We greatly appreciate your kind words about the hotels and our guides. We will gladly share your comments with the team. It has been a pleasure assisting you, and we hope to welcome you back to Mexico soon! Warm regards, Destination Services Mexico

Thank you so much for your wonderful and detailed feedback. We are truly delighted to hear how much you enjoyed your Mexico City experience — from Xochimilco and Coyoacán to Teotihuacan, the Anthropology Museum, and your memorable evening at Plaza Garibaldi. It sounds like you made the very most of every moment! We’re especially pleased to know that Jose Luis, Gaby, and Felipe helped make your journey even more special. Your kind words about the hotel’s location, staff, and rooftop experience are also greatly appreciated. Thank you as well for your honest comment regarding the carpet condition in your room. We will share this observation with the hotel management as part of our ongoing quality follow-up. It means a great deal to us that you would recommend the tour to others. We hope to have the pleasure of welcoming you back to Mexico for another unforgettable adventure. Warm regards, Destination Services Mexico

Thank you for sharing your feedback about your Copper Canyon tour experience. We’re very pleased to know you had an overall positive journey and that our tour guides were punctual and communicated well in English — that is always a priority for us. The Copper Canyon region is a remote and scenic destination, and hotels in Divisadero and Creel are selected primarily for their privileged location near the Chepe Express railway and canyon viewpoints. Creel, as a historic railway town, is closely connected to the train route, which forms part of the authentic local experience. We truly appreciate your comments regarding the dining experience and comfort, and we will share them with our hotel partners as part of our ongoing quality evaluation. Thank you again for traveling with us and for helping future travelers better understand this unique and breathtaking region of Mexico. We hope to welcome you again on another adventure soon. Warm regards, Destination Mexico Services

Dear Daryl Thank you very much for sharing your feedback about your Mexico City tour experience. We’re delighted to know you enjoyed the program overall and appreciated the work of our local guides — they truly make a difference in bringing the city’s history and culture to life. Mexico City is one of the largest and most culturally rich capitals in the world, offering an incredible mix of historic landmarks, world-class museums, vibrant neighborhoods, and outstanding gastronomy. As you mentioned, many travelers find that extending their stay to a 3-day Mexico City experience allows for a more relaxed pace and deeper exploration of its iconic sites and hidden gems. We truly value your suggestion and would love to welcome you back for an extended cultural tour in Mexico — whether to further explore Mexico City or discover another fascinating region of the country. Thank you again for traveling with us and for helping future travelers with your insights. Warm regards, Destination Mexico Services

Dear Holly! Thank you so much for sharing such a detailed and wonderful review of your Three Cultures Tour experience. Reading your message truly makes us proud. We are delighted to know that your journey through Northern Mexico was so memorable — from spotting dolphins in Topolobampo to enjoying the breathtaking landscapes aboard the Chepe Express. Upgrading to First Class is indeed a fantastic way to experience the Copper Canyon, and we’re so glad you felt it was worth it! It is especially rewarding to hear your kind words about Javier, Mario and his family at San Isidro Ranch, and the spectacular views from Divisadero. Experiences like watching the sunrise over Urique Canyon, visiting the Tarahumara caves in Creel, and exploring Chihuahua’s vibrant downtown truly capture the spirit of this incredible region. We also appreciate your comments about feeling safe in Chihuahua — firsthand experiences like yours help future travelers feel more confident exploring this beautiful part of Mexico. Thank you again for trusting us with your adventure. It would be our absolute pleasure to welcome you back for another journey — perhaps to explore Southern Mexico or the Yucatán Peninsula next time! Warm regards, Destination Mexico Services

Thank you very much for sharing your experience with us. We are delighted to hear that you had such a positive trip and that Yves made a lasting impression as your guide. His knowledge and dedication truly enhance the experience, and we are pleased to know that he kept you well informed throughout the itinerary. We will be sure to share your kind words with him. We are also pleased to hear that your driver's professionalism and safe driving made you feel comfortable during the journey. Most importantly, we are glad that this trip allowed you to experience and enjoy a side of Mexico beyond the beaches: its culture, flavors, and heritage. Thank you again for traveling with us. We look forward to welcoming you back in the future. Kind regards Destination Services Mexico

Thank you very much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. I’m sorry to hear that the tour did not meet your expectations regarding traveling with a consistent group. We understand how important it can be to share the journey with the same companions throughout the entire itinerary, and I regret that this aspect was not what you had anticipated. Your comments are very valuable to us, and we will make sure to review them internally so we can improve the clarity of our tour descriptions and better match our guests’ expectations in the future. Kind regards, Destination Services Mexico

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and that all the guides exceeded your expectations — especially Luis. We'll be sure to pass along your compliments to him. It's always great to know when one of our team members makes a trip truly special. We hope to welcome you back on another adventure soon! Kind regards Destination Services México