Destination Services Mexico

Dear Ana, Thank you so much for sharing your wonderful feedback. We are delighted to hear that Miguel Gómez made your journey so memorable with his knowledge, passion for Mayan history, and willingness to answer all your questions. We will be sure to share your kind words with him—they will mean a great deal. We are also pleased to know that Mr. J. Vasquez's professionalism and the comfort of the Maya Train contributed to such an enjoyable experience. Thank you once again for choosing us. We truly appreciate your trust and hope to welcome you back for another unforgettable adventure in the future. Warm regards, Perla Godinez Destination Services

Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you enjoyed discovering this vibrant city and that your journey was made even more special thanks to Luis's friendly and helpful assistance from the moment of your arrival until your departure. We will be sure to pass along your kind words to him, as feedback like yours means a great deal to our team. We must admit, your only disappointment is one of our favorite kinds to hear — wishing you had stayed longer! We truly hope this means that Mexico has captured a special place in your heart and that we will have the pleasure of welcoming you back for another adventure in the future. Thank you once again for choosing us to be part of your travels. Your trust and preference are sincerely appreciated, and knowing that we contributed to creating wonderful memories is incredibly rewarding for all of us. Warm regards, Destination Services

Dear Catherine Thank you very much for taking the time to share your feedback about your recent 5-day tour in Mexico. We are truly pleased to hear that you had an excellent experience with Luis and that his knowledge, communication, and organization throughout the tour made a positive impact on your trip. We will be sure to share your kind comments with him. At the same time, we sincerely regret that the experience with the other two guides did not meet your expectations due to the language barrier. We understand how important clear communication is during a guided experience, and we are sorry for the inconvenience and frustration this may have caused. Please rest assured that your comments are very valuable to us and will be shared internally with our operations team as we continuously work to improve the quality and consistency of our services. We truly appreciate your honest feedback and thank you again for traveling with us. Warm regards, Destination Servuces Mexico

Dear Kathy, Thank you for sharing your feedback with us. We sincerely apologize for the delays and organizational issues experienced during the tour, especially on the first day and regarding the Frida Kahlo visit. At the same time, we are very happy to know that you enjoyed Mexico City and that Luis provided an excellent experience. We will gladly share your kind comments with him. Your feedback is truly appreciated and helps us continue improving our services. Warm regards, Destination Services Mexico

Dear Twila, Thank you so much for your kind feedback. We’re delighted to hear you enjoyed The Wonders of Maya tour and that Aldo made such a positive impact — we will gladly share your comments with him and the team. It’s wonderful to know you had a great experience exploring the Yucatán and its culture. We truly appreciate your recommendation and hope to welcome you again in the future. Warm regards, Destination Services Mexico

Dear Eileen and Paul, Thank you very much for your lovely feedback. We are delighted to know you had such a wonderful experience and that Aldo and Jorge helped make your journey so memorable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Mexico for another adventure in the future. Warm regards, Destination Services Mexico

Dear Janet, Thank you so much for your wonderful feedback! We are truly happy to hear that you had such a meaningful experience and that you felt safe and well taken care of throughout your journey. It’s especially lovely to know that Oaxaca was the highlight — it really is a very special destination. We greatly appreciate your kind words about the hotels and our guides. We will gladly share your comments with the team. It has been a pleasure assisting you, and we hope to welcome you back to Mexico soon! Warm regards, Destination Services Mexico

Thank you so much for your wonderful and detailed feedback. We are truly delighted to hear how much you enjoyed your Mexico City experience — from Xochimilco and Coyoacán to Teotihuacan, the Anthropology Museum, and your memorable evening at Plaza Garibaldi. It sounds like you made the very most of every moment! We’re especially pleased to know that Jose Luis, Gaby, and Felipe helped make your journey even more special. Your kind words about the hotel’s location, staff, and rooftop experience are also greatly appreciated. Thank you as well for your honest comment regarding the carpet condition in your room. We will share this observation with the hotel management as part of our ongoing quality follow-up. It means a great deal to us that you would recommend the tour to others. We hope to have the pleasure of welcoming you back to Mexico for another unforgettable adventure. Warm regards, Destination Services Mexico

Thank you for sharing your feedback about your Copper Canyon tour experience. We’re very pleased to know you had an overall positive journey and that our tour guides were punctual and communicated well in English — that is always a priority for us. The Copper Canyon region is a remote and scenic destination, and hotels in Divisadero and Creel are selected primarily for their privileged location near the Chepe Express railway and canyon viewpoints. Creel, as a historic railway town, is closely connected to the train route, which forms part of the authentic local experience. We truly appreciate your comments regarding the dining experience and comfort, and we will share them with our hotel partners as part of our ongoing quality evaluation. Thank you again for traveling with us and for helping future travelers better understand this unique and breathtaking region of Mexico. We hope to welcome you again on another adventure soon. Warm regards, Destination Mexico Services

Dear Daryl Thank you very much for sharing your feedback about your Mexico City tour experience. We’re delighted to know you enjoyed the program overall and appreciated the work of our local guides — they truly make a difference in bringing the city’s history and culture to life. Mexico City is one of the largest and most culturally rich capitals in the world, offering an incredible mix of historic landmarks, world-class museums, vibrant neighborhoods, and outstanding gastronomy. As you mentioned, many travelers find that extending their stay to a 3-day Mexico City experience allows for a more relaxed pace and deeper exploration of its iconic sites and hidden gems. We truly value your suggestion and would love to welcome you back for an extended cultural tour in Mexico — whether to further explore Mexico City or discover another fascinating region of the country. Thank you again for traveling with us and for helping future travelers with your insights. Warm regards, Destination Mexico Services