Crucemundo
- Rating
- Number of reviews
- 467
- Number of tours
- 24
- Age range
- 1-105
- Response rate
- 100%
- Response time
- 11 hours
Crucemundo Reviews (467)
Write a review- ML
Marcus
Written on June 2nd, 2026I liked everything, especially the treatment I received from the crew. 
antonio
Written on May 27th, 2026Excelent people and facilitiesCrucemundo commented on this review
Dear Antonio, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the cruise on MS Fidelio and appreciated both the facilities and our team on board. We hope to welcome you again soon with Crucemundo. Kind regards, Crucemundo TeamMauricio
Written on May 24th, 2026Everything was very except to quality of the wine, juices and fruitsCrucemundo commented on this reviewDear Mauricio, Thank you very much for your feedback and for choosing Crucemundo. We are glad you enjoyed your cruise, and we are sorry that the quality of the wine, juices, and fruits did not meet your expectations. Your comments have been shared with our team for review. We truly appreciate your input and hope to welcome you on board again soon. Kind regards, Crucemundo TeamPatrick
NETHERLANDS & BELGIUM. Cologne - Utrecht - Cologne, MS Vista Gracia
Written on May 18th, 2026We have taken six river cruises over the past ten years. The Belgium and Netherlands tour operated by Crucemundo is now one of our favorites. The Vista Gracia w…Read moreCrucemundo commented on this reviewDear Patrick, Thank you very much for your kind feedback and for sailing with Crucemundo. We are delighted to hear you enjoyed the MS Vista Gracia, the service, and the excursions, and we truly appreciate your kind words about Augustin and the crew. We hope to welcome you on board again soon. Kind regards, Crucemundo Team- PB
Patrick
NETHERLANDS & BELGIUM. Cologne - Utrecht - Cologne, MS Vista Gracia
Written on May 15th, 2026Excellent food, service and tours. Augustin, Cruise Director, did an amazing job coordinating tours and managing logistics. He is extremely helpful and knowledg…Read moreCrucemundo commented on this reviewDear Patrick, Thank you very much for your kind review. We are delighted to hear that you enjoyed the food, service, and tours. Your compliments to Augustin and our onboard team are truly appreciated and will be shared with them. We hope to welcome you on board again soon! Kind regards, Malvina Crucemundo Team - KM
Kathleen
Written on April 29th, 2026The staff onboard were amazing, and they went out of there way to make us feel welcome! I can not speak highly enough about them! However, the excursions were a…Read moreCrucemundo commented on this reviewDear Kathleen , Thank you for your kind words about our onboard staff. We are very happy to hear that they made you feel welcome and well cared for during your cruise. We also appreciate your feedback regarding the excursions. We are sorry that the information provided was not as clear as it should have been, and we will certainly take your comments into consideration to improve communication for future guests. We hope to have the opportunity to welcome you on board again. Kind regards, Crucemundo Team Marcy
Written on April 22nd, 2026Our river cruise was better than we imagined. The entire staff was friendly and welcoming. The food was delicious and the wine and beer a pleasant surprise. …Read moreCrucemundo commented on this reviewDear Marcella, Thank you very much for your kind review and for choosing Crucemundo for your river cruise experience. We are delighted to hear that your journey exceeded your expectations and that you enjoyed the friendly atmosphere on board, the cuisine, and the beautiful scenery along the valley. It is also wonderful to know that passing through the locks was a memorable highlight of your trip. We truly appreciate your feedback regarding the cabin location. We understand how important comfort is, and we regret any inconvenience caused by the noise. For any future cruises, please do not hesitate to inform the Cruise Director during your stay, as they will always do their best to find a suitable solution and ensure your comfort on board. Thank you once again for your recommendation and for sharing your experience. We would be very happy to welcome you on board again in the future. Kind regards, Malvina Crucemundo TeamElke
Written on April 21st, 2026The staff were excellent, the service was good and the food was excellent, however, there was not much communication regarding excursions which was disappointin…Read more- JA
Joyce
Written on April 17th, 2026The Touro river trip was over all good and free tours were okay. However, I think you should offer a free tour at each stop. I also think the river tour should …Read more - JS
Jo-Ann
Written on April 7th, 2026This cruise was wonderful from beginning to end. The cabin was very comfortable, the food was very good, the staff were exceptionally happy and helpful, and to…Read more
Crucemundo Tours
ESSENCE OF RHINE (Cologne - Strasbourg - Mainz - Cologne)
Blue Danube, Vienna - Vienna, MS CruceNova
Christmas markets on Danube MS Arena Vienna - Vienna
From Madrid to Douro, MS Douro Cruiser: Vega de Terrón - Vega de Terrón (6 days)
Christmas or New Year Danube Cruise (Vienna-Vienna) MS Fidelio
DOURO VALLEY WITH MADRID II Madrid-Vega de Terrón-Porto, 6 days. MS Douro Cruiser
Christmas Markets on the Danube MS Fidelio
Romantic Moselle, MS CruceRio
Top Deals
Crucemundo Destinations
Crucemundo Videos
Frequently Asked Questions
What is the difference between letter-category cabins (F, G, H) and those without?
The main difference lies in their proximity to facilities that may generate noise or their location at the far ends or corners of the cabin rows. As a result, letter-category cabins are priced slightly lower.
Does Crucemundo provide pre- or post-cruise accommodation?
Unfortunately, Crucemundo does not have partnerships with hotels and is unable to assist with accommodation arrangements before or after the cruise.
Can I choose my room number?
Yes, you can select your preferred room number within your cabin category for an additional charge of €50. Please contact us in advance to make this arrangement.
Are the prices fixed in euros?
Yes, our prices are set in euros. Due to fluctuations in exchange rates, the amount in other currencies may vary slightly depending on the day of quotation. Crucemundo operates officially in euros, and our partner, TourRadar, handles currency conversion based on the day’s exchange rate.
How can I make a payment/refund or use the payment splitting service?
All payments and refunds are processed through our partner, TourRadar, who handles all transactions. You can contact them directly for payment, refund, or payment splitting inquiries. As the tour operator, Crucemundo remains in the loop, confirming the amounts, and you can always send your questions to us, and we’ll forward them to TourRadar.
What is included in the excursion package?
The excursion package includes guided tours to key attractions at each destination. These excursions are available for an extra charge and will be specified in your itinerary. The specific excursions included may vary depending on your route.
How do optional excursions differ from the excursion package?
Optional excursions are separate from the excursion package. These are individual visits to specific sites that you can purchase onboard, and they are not included in the package. Availability depends on passenger demand, and you can buy them directly while on board.
Are vegetarian or vegan catering options available?
Yes, we offer vegetarian and vegan options. If you are interested, please let us know, and we will submit your dietary preferences to the crew.
Can you accommodate dietary restrictions?
While we do not have a separate menu, our chefs try to accommodate dietary restrictions by adding alternative dishes to the menu. Please inform us of your dietary needs at the time of booking so we can notify the crew in advance.
What drink packages are available?
We offer various drink packages, including unlimited soft drinks, as well as a wine and beer package. Some cruises offer drink packages as part of the package, while others offer them for an extra charge. Please check the details of each cruise package.
Can I bring my own drinks onboard?
Yes, you may bring drinks to your room. For drinking them in public areas such as the bar or restaurant, a corkage fee will be charged. Please consult the reception onboard.
Are the ships wheelchair accessible?
Our ships are partially accessible for passengers with limited mobility. There are elevators, but depending on the ship some areas, such as certain decks or excursion sites, may not be fully accessible. Please contact us to discuss your specific needs before booking.
Do you offer transfer services?
Yes, we offer transfer services to and from the port, as well as to and from the airport or hotel, for an additional charge. Please contact us for more details and to arrange your transfers in advance.
What is the check-in and check-out schedule?
Cabin access and check-in start at 16:00. The official end of the cruise and check-out on disembarkation day is no later than 9:00 AM. Please consider these times when planning your arrival and departure.
What should I know about delays in ship arrival?
Ships may experience delays due to factors like water levels, locks and dams, or docking arrangements. Please allow extra time in your schedule to avoid any conflicts.
Where is the embarkation address?
Docking locations may change depending on port authorities. We recommend verifying the final details closer to your travel date, which will be provided through the TourRadar platform.
What is the main language used onboard?
The primary language onboard is English. Notices and announcements are in English & Spanish, as well as other languages based upon the needs of the passengers on board.
How are tips handled onboard?
Tips should be paid in cash, typically €50-€70 per person per cruise. While tipping is not mandatory, it is customary and highly appreciated. An envelope will be provided at the reception desk where you can leave the tip, which will be divided among all crew members, including sailors, cleaning staff, kitchen, and reception.
Is there a dress code onboard?
Feel free to dress comfortably and casually on board and during shore excursions. For evening deck visits, we recommend warmer clothing. Sturdy shoes are advisable for land excursions. When visiting the onboard restaurant, smart-casual attire is recommended.
What are the laundry services onboard?
You can have your laundry done on board. You will be provided with a bag to place your items, and the staff will take care of the rest. Pricing depends on the type and volume of items, please consult the reception onboard.
Do I need to bring an adaptor plug to use the electricity on board?
The electrical service onboard is 220V, however, most standard American electrical appliances are 120V. If you bring onboard any items that require electricity you must bring a two-pin plug European adaptor that will fit your item.
Can I bring my pet onboard?
Pets are not accepted onboard the Crucemundo ships and this is due to sanitary and medical reasons (allergies) but also for legislative reasons. Animal regulations change between countries.
Crucemundo Ships
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