MS Vista Gracia (ex. Crucevita)

Reviews

• F

  Frank
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  5 - Excellent

  Written on October 10th, 2025

  

  Crucemundo commented on this review

  Dear Franciscus, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo
• JW

  Joyce
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  4 - Good

  Written on October 6th, 2025

  

  Crucemundo commented on this review

  Hi Joyce, thank you for your review. We're happy to hear you had a good experience with us. As a returning customer, you'll receive a discount on your next visit. Looking forward to seeing you again. Best, Crucemundo
• JC

  Joanna
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  4 - Good

  Written on September 12th, 2025

  

  Crucemundo commented on this review

  Dear Joanna, Thank you for your feedback. We're happy to hear you enjoyed the service and food. We appreciate your comments on the tour guide and will work on improving the balance of information for English-speaking guests. As a returning customer, you'll receive a discount on your next visit. Looking forward to seeing you again. Best, Crucemundo
• 

  Kim
  NETHERLANDS & BELGIUM. Cologne - Utrecht - Cologne, MS Vista Gracia

  4 - Good

  Written on July 28th, 2025

  

  Crucemundo commented on this review

  Dear Kimberly, thank you for your lovely review and photos! We're delighted you had a great time with us. To show our appreciation, we'd love to offer you a discount on your next stay. Can't wait to see you again soon! Best wishes, Crucemundo
• 

  Sharon
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  5 - Excellent

  Written on May 24th, 2025

  

  Crucemundo commented on this review

  Dear Sharon, Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed your cabin and found our staff friendly, efficient, and helpful. It’s wonderful to know you appreciated the sightseeing opportunities and the relaxing atmosphere of our small ship. Your recommendation means a lot to us, and we truly appreciate you sharing your positive experience with CRUCEMUNDO. We look forward to welcoming you on board again soon! Cruce team
• D

  David
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  5 - Excellent

  Written on May 19th, 2025

  

  Crucemundo commented on this review

  Dear David, Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that you and your wife enjoyed the Treasure of the Rhine cruise aboard the MC Crucevita. It’s wonderful to know that our crew made you feel at home so quickly and that you appreciated their attentive, friendly service—special thanks will certainly be passed along to Hadi, Niko, and Pavo! Thank you for your constructive feedback regarding the water carafe in your room; we truly appreciate suggestions that help us improve our guest experience. We understand the hesitation in booking with a new company, so your trust and satisfaction mean the world to us. Your recommendation is the highest compliment we could receive. We hope to welcome you back for another memorable river cruise with Crucemundo in the future! Cruce team
• LD

  Lena
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  1 - Bad

  Written on October 17th, 2024

  

  Crucemundo commented on this review

  Dear Lena, Thank you for your feedback. We’re glad to hear you appreciated our staff's efforts. We apologize for the odor in your cabin, and we've forwarded this concern to our maintenance team for resolution. We understand your comments about staff language skills and will continue to improve communication. Regarding the excursions, we offered them for FREE and will strive to provide clearer information in the future. We appreciate your understanding in this matter. Please note that our offer explicitly stated live music in the evenings, and while we aim to create a pleasant atmosphere, specific performances or entertainment were not promised. The Pirate-themed party was intended as a surprise, and participation in costumes was not mandatory. We aim to create memorable experiences and value your feedback on this. Finally, due to regulations, non-electric engine vessels cannot dock in Amsterdam, which necessitates larger ships docking in Zaandam. We understand the inconvenience this may cause. We appreciate your input and hope to provide a better experience in the future. Sincerely, Crucemundo
• AK

  Algis
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  4 - Good

  Written on October 16th, 2024

  

  Crucemundo commented on this review

  Dear Algis, Thank you for your detailed feedback and for sharing your thoughts about your recent cruise with us. I’m delighted to hear that you found the staff fantastic, the food plentiful and delicious, and the tours and stops well-chosen. We take great pride in delivering a memorable experience, and I’m glad that, overall, you enjoyed the journey. Regarding the fixed seating arrangements, these are in place to accommodate guests with allergies and dietary restrictions. By maintaining a set seating order, we can better prevent cross-contamination in meal preparation and ensure a safer dining experience for everyone. I understand that this may have affected your experience, and I appreciate your understanding of why it is necessary. As for the room location and engine noise, I apologize that it disturbed your sleep at times. Since you chose the budget-friendly F category room, it is closer to the engine, which can contribute to noise levels. I understand your frustration with the WiFi charge. We will certainly review this feedback as we work to enhance our services for our guests. Thank you again for your feedback and for choosing to sail with us. We hope to welcome you back on board in the future, and we’ll strive to make your next experience even better. Best regards, Crucemundo
• 

  Paul
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  5 - Excellent

  Written on October 10th, 2024

  

  Crucemundo commented on this review

  Hi Paul, thank you for your review. We're happy to hear you had a good experience with us. As a returning customer, you'll receive a discount on your next visit. Looking forward to seeing you again. Best, Crucemundo
• 

  Karel
  SPECTACULAR RHINE, Cologne – Strasbourg-Basel – Cologne

  5 - Excellent

  Written on October 7th, 2024

  

  Crucemundo commented on this review

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  Dear Karel, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo